• EntirelyPets Pharmacy

EntirelyPets Pharmacy

Write a Review

Overview

EntirelyPets Pharmacy has a rating of 1.9 stars from 385 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EntirelyPets Pharmacy most frequently mention customer service, credit card, and tracking number problems. EntirelyPets Pharmacy ranks 104th among Pet Meds sites.

  • Service
    84
  • Value
    77
  • Shipping
    78
  • Returns
    36
  • Quality
    63

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
19
See all photos
How would you rate EntirelyPets Pharmacy?
Top Positive Review

“Quick delivery once glitch was worked out”

Annarose C.
4/23/20

Prices were amazing compared to other pet med companies. Ran into a glitch with my seresto collars "needing an Rx" even though they are OTC. Once I got a rep on phone, immediate resolve, very polite and quick delivery.

Top Critical Review

“Horrible Customer Service”

Ida W.
8/27/24

Horrible customer service. This company placed an order of $288.80 due to some auto ship. We were out of town for 3 weeks, came home with USPS delivery notifications on the door. The med requires a signature and no one signed, so supposedly it was returned to sender. I waited for it to be credited back to my visa, didn't happen. I've been calling many times from 3 months ago up to this day and they keep saying the same thing that a supervisor will be in contact and days pass and again and again, no updates. Representative promised that the manager will call me back today to give an updates but, I didn't hear anything. This is totally scam, this business should be not allowed to treat their customers like this, this is unacceptable.

Reviews (385)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (103) credit card (20) pets pharmacy (38)
Thumbnail of user maes80
Arizona
1 review
0 helpful votes
  • Send Message
January 19th, 2023
Verified purchase

I was pleasantly surprised that the bulk Pig Ears were INDIVIDUALLY wrapped! Also, that they were not greasy as some bulk orders can be. Dog luvs them, so I do too.

Thumbnail of user bobh984
California
1 review
0 helpful votes
  • Send Message
November 3rd, 2020

I always get my meds here. They are efficient at obtaining my prescriptions from my vet and sending my order quickly!

Thumbnail of user bills1135
Texas
2 reviews
0 helpful votes
  • Send Message
February 16th, 2020

This pharmacy always gives you a great price and great service shipped quickly and the product is just what you ordered.

Thumbnail of user cindim40
Washington
1 review
0 helpful votes
  • Send Message
September 29th, 2020

I was very pleased with the timely arrival of my pet's medication. This was my first time using an online pet rx service and I was very pleased

Thumbnail of user ingrida49
Mississippi
1 review
0 helpful votes
  • Send Message
January 6th, 2021

Finding what I needed was easy. It was easy to find my way around the site. Easy to order and very quick shipping.

Thumbnail of user kerryl175
Washington
2 reviews
0 helpful votes
  • Send Message
March 19th, 2023
Verified purchase

I was having trouble with the website order and the staff was great to make sure I got my order. Thank you!

Thumbnail of user deidraj4
Florida
2 reviews
0 helpful votes
  • Send Message
March 2nd, 2021

Took my money and never sent product. Doesn't return phone calls or emails and will not refund my money!

Tip for consumers:
Dont

Products used:
Nothing!!!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user kellyu204
New York
1 review
0 helpful votes
  • Send Message
February 17th, 2023
Verified purchase

Seamless communication between the pharmacy and my vet. The medication arrived quickly, and the whole experience was very pleasant.

Thumbnail of user colleeng80
Florida
1 review
0 helpful votes
  • Send Message
September 26th, 2019

Accurate order, received very quickly. Prices very competitive, will order again. Had no problem placing the order on line.

Thumbnail of user roberth1037
1 review
0 helpful votes
  • Send Message
November 19th, 2018

The price was good and the delivery was prompt. It saved me a trip to the vet while I was unable to get out.

Thumbnail of user laurab1662
North Carolina
2 reviews
0 helpful votes
  • Send Message
May 9th, 2020

Received order very quickly. Very satisfied! Received much sooner than expected! Great price! Thank You.

Thumbnail of user geneval13
Texas
1 review
0 helpful votes
  • Send Message
May 13th, 2020

When looking online for the products I needed I found the best prices. It was what I was looking for.

Thumbnail of user nancyk213
Utah
1 review
0 helpful votes
  • Send Message
June 30th, 2018

They contacted the vet for the prescription. It was promptly sent after they received the prescription.

Thumbnail of user maryv855
Nevada
1 review
0 helpful votes
  • Send Message
May 30th, 2021

After checking every pet pharmacy online, Entirely Pets has by far, the lowest prices on meds and supplies.

Tip for consumers:
Lowest prices on pharmaceuticals.

Products used:
Vetsulin cartridges and needles for the vetpen.

Service
Value
Shipping
Quality
Thumbnail of user tinaa106
Florida
2 reviews
1 helpful vote
  • Send Message
November 14th, 2018

Shipped items quickly and had great customer service :o)
Half the price as what my vet charged for ear medicine!
Love this company!

Thumbnail of user lynnn68
Virginia
2 reviews
1 helpful vote
  • Send Message
October 18th, 2018

Great prices and quick delivery. Would highly recommend! Try them out I think you'll be glad that you did.

Thumbnail of user carolinef39
Florida
1 review
0 helpful votes
  • Send Message
May 5th, 2019

The product was received in a timely efficient manner. I definitely will be using this company again.

Thumbnail of user chard8
California
1 review
0 helpful votes
  • Send Message
April 20th, 2019

Quick service and good pricing. Easy to order. Referred by a friend. I am very satisfied with my whole experience.

Thumbnail of user carolf201
Florida
1 review
0 helpful votes
  • Send Message
February 11th, 2019

Fast shipment. Product as described. Well packaged. No problems with my order. Good price too! Thanks.

Thumbnail of user kristines130
California
1 review
0 helpful votes
  • Send Message
September 13th, 2019

Arrived quickly and was able to purchase my dog's prescription at half the price on Entirely Pets Pharmacy. Will order again.

Thumbnail of user roxanneg12
Colorado
1 review
0 helpful votes
  • Send Message
March 2nd, 2018

Second time ordering! Great prices on prescription products that are delivered quickly without any fuss. Will definitely order again.

Thumbnail of user markh4422
California
1 review
0 helpful votes
  • Send Message
April 11th, 2023

Entirely Pets Pharmacy offers the best online prices. Their customer service is outstanding. Highly recommended!

Products used:
Apoquel

Service
Value
Shipping
Returns
Quality
Thumbnail of user marys1495
Maine
1 review
0 helpful votes
  • Send Message
December 14th, 2019

My cats loved everything! The tracking method could have been better, did not know when it was arriving.

Thumbnail of user jacks1918
Texas
1 review
0 helpful votes
  • Send Message
January 11th, 2023
Verified purchase

Web page easy to read and understand. Placing our order was easy. The delivery was much faster than we had expected. We are completly satisfied.

Thumbnail of user charlest821
Illinois
1 review
0 helpful votes
  • Send Message
July 24th, 2021

Ordered Interceptor Plus and Credelio for two of my dogs. Cost competitive, great follow-through with my vet's office, and dependable!

Service
Value
Shipping
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Excellent products at incredible prices.

Company Representative

Thumbnail of user dillanb3
Dillan B.
Typically does not respond to reviews

How do I know I can trust these reviews about EntirelyPets Pharmacy?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about EntirelyPets Pharmacy?