• EntirelyPets Pharmacy

EntirelyPets Pharmacy

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Overview

EntirelyPets Pharmacy has a rating of 1.9 stars from 385 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EntirelyPets Pharmacy most frequently mention customer service, credit card, and tracking number problems. EntirelyPets Pharmacy ranks 104th among Pet Meds sites.

  • Service
    84
  • Value
    77
  • Shipping
    78
  • Returns
    36
  • Quality
    63

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
19
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How would you rate EntirelyPets Pharmacy?
Top Positive Review

“Quick delivery once glitch was worked out”

Annarose C.
4/23/20

Prices were amazing compared to other pet med companies. Ran into a glitch with my seresto collars "needing an Rx" even though they are OTC. Once I got a rep on phone, immediate resolve, very polite and quick delivery.

Top Critical Review

“Horrible Customer Service”

Ida W.
8/27/24

Horrible customer service. This company placed an order of $288.80 due to some auto ship. We were out of town for 3 weeks, came home with USPS delivery notifications on the door. The med requires a signature and no one signed, so supposedly it was returned to sender. I waited for it to be credited back to my visa, didn't happen. I've been calling many times from 3 months ago up to this day and they keep saying the same thing that a supervisor will be in contact and days pass and again and again, no updates. Representative promised that the manager will call me back today to give an updates but, I didn't hear anything. This is totally scam, this business should be not allowed to treat their customers like this, this is unacceptable.

Reviews (385)

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Reviews that mention popular keywords

customer service (103) credit card (20) pets pharmacy (38)
Thumbnail of user susans5682
Wisconsin
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Ok, took longer then expected. Will look for another place as you are expensive.

Thumbnail of user janem1508
North Carolina
1 review
0 helpful votes
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May 30th, 2023
Verified purchase

Very simple & easy to use. Order came quickly once the prescription was obtained from our vet.

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From the business

Excellent products at incredible prices.

Company Representative

Thumbnail of user dillanb3
Dillan B.
Typically does not respond to reviews

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