112 emails trying to get a nameless account named and a Nintendo account linked. NO HELP AT ALL, they had me doing the same dumb steps for like a whole week. I just kept the dummy account but I WILL NOT be adding ANY Vbucks on this account AT ALL The only reason they get 2 stars is because of the dumb entertaining names they have.
Hi I'm user InvincibleMario5 and I'm complaining about a fall guys ultimate knockout game called puzzle path me and my my friend were playing and we keep running into puzzle path and my friend made it I can't because THE GAME IS TOO HARD and confusing because how are you supposed to make it though you don't know can you at lease not make it change but over all I think the game is really good
Tommy
Never contact support, they'll only make your problem worse. In August 2023, I had an issue with my Fortnite account and thought I'd reach out to Epic Games Live Support Chat (biggest mistake). Anyway, I explained the problem, and the staff member said, "I can't help you, suspicious activity is on the account," and then closed the ticket. I thought, whatever, I'll just solve it myself. But what do I see when I try to log into the Epic Launcher? "The account has been deactivated." And every time I contact Epic, they close the ticket with the reason: "We couldn't identify you as the creator of the account and can't make any changes to the account," even though I've provided all the information and it was correct. And they still close the ticket. NEVER REACH OUT TO THEM. One star would be too much. Still haven't found a solution.
My account was hacked a while back, and when I tried to retrieve it the only response I got was basically 'nah, ain't nothin wrong here, we won't help ya'. Terrible customer service, and extremely frustrating having to deal with. Will never be using Epic Games again.
Live events should be made available to everybody. When you only broadcast them one time it becomes impossible to log in and many people miss them. Very poor planning on your part. I will reconsider any purchases with Epic Games.
Absolute joke of a site. DO NOT USE! My son has been hacked two times, this time epic games are saying it's not his account (so he's lost everything!) I've proved it's his, told them my card details used for purchases, IP address etc. I hope they get taken down
Absolutely shocking customer service and how to resolve simple issues that you've completely correctly. They respond extreme late with little to no information. It feels they are more bots than actual humans.
It's been over 3 days for a simple fix. I've had 1 reply a day asking questions I've already answered, thanks darkstar your such a help… not!
It feels like a muck around at this point
Epic Games doesn't seem to care about their current or prospective customers. They don't have customer service and they sell products without ever giving any support for them or a means of a return when the product is faulty.
Ruined my favorite game, I've lost all my love for rocket league thanks to this $#*!ty $#*!ing company. You've made it free which is amazing, but in return you made the game a absolute piece of $#*! nightmare. "Can't connect to epic servers". Not being able to transfer all inventory from console to PC and countless other $#*!ty problems that the company just ignores because they don't care about anyone or anything but the money they make.
Answer: EPIC Games is a scammers by selling gift cards that are empty with not value. And refusing to credit for what they got paid for.
Epic Games has a rating of 1.2 stars from 523 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Epic Games most frequently mention customer service, rocket league and fortnite account. Epic Games ranks 131st among Gaming PC sites.