Epic Games

My friend I got the game ark free on epic game. We wanted to play on our favorite maps so we bought an ark dlc "package". After many tries and research, we find out that you can play with friend only if you are on a real serv. That means your game is still going if you're not playing and if you want to be in a private serv, you have to pay for it. So we decided to return the dlc and go play on Steam. But because we played more than 2 hours on the game we can't return it. The problem is that we were like 10 min on the dlc we bought and the rest of the time, we were on the ark menu for trying figure out how to play in our game together. This "lag" of the game on epic store is there since more than a year. They never fixed it even with a lot of requests and comment of players.

Tried multiple times to get Epic Games store to let me buy Dead Island 2, would not accept any of 3 credit cards (2 credit cards, 1 debit). Tried to download the launcher and buy through that, same issue. Guess I'll just buy it on console, and remember to listen when the internet tells you that something is god awful, they're not always wrong.

My son tried to setup an account for his sister. In the process somehow all of his progress an v-bucks got moved to her account. Well she did not want to play and after (this is not a joke) 16 emails back and forth with customer service they are not willing to just move things back to his account or refund him his money. The CEO should be ashamed of this lack of support for the community. These are kids and to them these silly skins and such mean a lot. Very unprofessional and lacking any empathy.

Like their games, but their website is the stupidest $#*! I have ever used. Have already sent multiple emails asking for advice and never get any help, so their service is $#*! too. Linking of devices is literally impossible so don't believe their cross-play bull$#*!. That's it, don't expect much from this brand.

I tried to sign in to my Playstation after deleting my other account that had the same email and yet it still sent me to the sign up screen and now every time I try connecting it takes me to the same screen to sign up for Playstation this stuff is honestly horrible. Like all I'm trying to do is hook up my account to epic so I can do certain things but it is incredibly broken the picture proves my point because it didn't fully load yet. This is the worst website in history for game creators fix your stupid website.

Don't give then any of you $. They are commie scum. They soend no money on their servers, and you are always paired with people that have terrible lag, which in turn makes you lag.

Just as the title says. $#*! launcher. Connecting my steam account was a nightmare, i had to make a whole new email just to sign in. The download speed sucks but somehow throttles my entire computer? Like how is that even possible?
Just dont even bother

I've been signed out of my account for 3 years, and when I finally figured out how to change the email Epic Games responded within an hour and I got the problem solved within a day. They were kind and very helpful with the scenario.

I spent thousands of dollars for my kid in this game. They have made the account inactive, with all the money gone. They basically are stealing money. When you can't get into a game that spent a fortune on isn't that stealing? If I could give them 0 stars I would. Total $#*! company!

Does anyone know how to get ahold of epic games by phone? My son's account was hacked he has been playing since the game came out and has so much money into the game. Epic games is telling him they cannot do nothing about it. Now I know there's others who have put a lot of money into this game so if I were u I would stop giving them ur money. If our accounts can't even be secured from hackers we no longer can trust epic games. This is stealing money and I really need help. If u have something negative to say don't bother u will be removed! Thanks for your time.