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EpicSports

Overview

EpicSports has a rating of 4.5 stars from 29,793 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EpicSports most frequently mention good quality, great price and timely manner. EpicSports ranks 1st among Basketball sites.

service
262
value
255
shipping
266
returns
155
quality
241
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211,479 reviews
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California
1 review
0 helpful votes
Follow Aj W.
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Overall, I'm pretty happy with the hats I ordered. The hats themselves are nice quality, but I was a little surprised at just how small the lettering turned out to be on the custom embroidering. I wonder if it's because I used all 12 available character spaces, and perhaps the longer your embroidered writing is, the smaller they make the "font" so that it fits? Not sure. It would have been nice to see some kind of mock-up digital proof to get a sense of what the final product would look like.

Regardless of size, the embroidered letters themselves came out really nicely. Overall good purchase.

Date of experience: June 30, 2018
Pennsylvania
1 review
0 helpful votes
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Delays
April 27, 2018

Delays in shipping were frustrating. I purchased because of attractive price but was left stressing because delays made so that we were dangerously close to season start. Coaches repeatedly calling me wanting to know when they could expect their items. It took a few emails and finally some phone calls to get it.

Date of experience: April 27, 2018
India
3 reviews
0 helpful votes
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Products received in well packed manner. Really liked the Jersey's material. Comfortable wearing and cool design. Got it at discounted price, so we are happy and satisfied with the service. On time and fast shipping process. Customer support team is also good and responsive.

Date of experience: April 17, 2021
Pennsylvania
1 review
0 helpful votes
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I ordered 4 shirts with name and number on the back. Same styles but for a man, woman, and kids. Pleasantly surprised. Sizes were spot on if you use the chest measurements as suggested. They were high quality but extremely affordable. Order was delivered sooner than projected date. Would definitely use them again.

Date of experience: June 19, 2018
New Jersey
1 review
0 helpful votes
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HORRIBLE-
August 19, 2019

Placed order... paid extra for 3 day shipping which starts once they actually get the order together- sent emails saying 1 item was out of stock and I needed to respond on what I wanted to do. I replied back with cancel- 3 days later they are still sending same email asking for same info- paid extra for shipping and the package should have already been there buy yet it still has not left facility. They just send out random emails and the wait time to call is over 2 hours long. They either need to hire another 150 people or just close shop. I honestly feel bad for the employees who get yelled at everyday for things that are out of their control.

Date of experience: August 19, 2019
Arkansas
1 review
0 helpful votes
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Received items ordered on time (actually early). Great equipment/clothing and prices are amazing! The sliding shorts I got for my daughter would have been $30-40 in store. Paid only $8.00. Love your store! Great deals on great stuff! Will be buying again soon.

Date of experience: May 7, 2018
Georgia
1 review
3 helpful votes
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I would never deal with this company again. It takes 4 weeks to get something that was their fault (false advertisement) to straighten out.

You can hang on their phone line for hours and hours.

Big Headache!

Date of experience: January 8, 2013
California
2 reviews
1 helpful vote
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I had my doubts at first after reading all these bad reviews. I ordered my team baseball jerseys (Team Name, front & back #s tackle twill) on 9/9 and chose 3 day shipping and received them a week earlier than expected 9/16 to Los Angeles. Very easy setup with a quick turnaround, very satisfied and will order again. Will recommend it.

Date of experience: September 17, 2013
New York
1 review
0 helpful votes
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Mixed feelings
April 26, 2017

Of the specific style selected by my daughter's travel Softball team the sizes were limited, or unavailable. Sizing chart not very accurate. And overall shipping fee for one pair of SB pants was more than the item itself. Therefore, I found myself searching out other non essential items to make the shipping fee worthwhile, which ended up extending the delivery date as items could not be sent separately without an additional shipping fee. I will not be dealing with returning the pants that do not fit as I'm sure that's more of a hassle than the original ordering was, and will instead try to sell locally to someone who could use them. In general, the items purchased seem to be good quality, however the ordering, availability, and delivery process could use improvement in order to receive 5 stars from me.

Date of experience: April 26, 2017
Illinois
1 review
2 helpful votes
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Good website
August 17, 2021

Large selection. Good pricing. Smaller selection of items by well known brands, but mostly items from lesser known brands at lower prices. Quality on items purchased so far has been more than satisfactory.
Standard shipping was a bit slow on one order, but that was basically ok considering the generally low price points involved. Website has been fairly easy to navigate and find what I am looking for.

Date of experience: August 17, 2021
California
1 review
0 helpful votes
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I happened upon the EpicSports site while paging through other sites in my search for team uniforms for a tournament coming up... I had never heard of them before. Upon delving further into their web site, I was pleasantly surprised at the prices and the selection of uniforms available... and they did the printing - another great deal!
Their turnaround time was super fast too! I liked the customer support call also, just to verify the order and answer any questions that I may have had - nice touch!
The uniforms arrived in about a week and a half - everything was perfect! Everyone on the team was ecstatic at the quality and at how nice they looked.
I will definitely do business with EpicSports again!
I'm even shopping for equipment from them...!

Date of experience: April 19, 2018
Georgia
1 review
0 helpful votes
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Never received
December 30, 2019

I ordered a Georgia football jersey as a Christmas gift a month ago and I still haven't received it ( although I paid for it) The only response I've gotten from Epic sports is that they've been very busy and they have a short staff and to check back in 5 days when things may be better! Seriously! Never buy from this company. Lynn Lanier

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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I received my products in timely manner
March 16, 2014

I received my products in timely manner. There are many items that I am considering purchasing as the prices are unbelievable. I recommend anyone looking for sports equipment at a good price to check out EpicSports first.

Date of experience: March 16, 2014
California
1 review
1 helpful vote
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This website is a hit and miss. Bought ski bib and come to find out it was too big. Requested for an exchange and the size is no longer available. 10% restocking fee plus you pay for shipping. Exchanging an item gets complicated. Purchase exchanged item first then get reimbursed. Customer service is good though, just the return is just so inconvenient. I will shop somewhere else.

Date of experience: January 17, 2017
Maryland
1 review
0 helpful votes
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Couldn't be happier
June 30, 2017

I ordered 20 pair of baseball pants for my grand childrens All-Star team. I cannot put into words how happy I am with the quality of these pants! Not only were they on sale, but the shipping was reasonable AND they were delivered in less than a week! I will use EpicSports when I need any sports equipment or clothing. Great product, amazing price and awesome service!

Date of experience: June 30, 2017
Arizona
1 review
0 helpful votes
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Poor customer service
January 5, 2018

Ordered online and this website is horrible. It would not allow for selection of ink color and defaulted to gray. Putting trust in this company, we allowed it and when we received our uniforms they were unusable. Tried to return to get ink fixed, but Cody in customer service was not helpful at all and down right rude. Now we have expensive practice jerseys and are finding a new company to place an order at. In addition, sizing chart is off. Order 1 size up from what it says on there, but my recommendation would be... Don't use them!

Date of experience: January 5, 2018
Florida
1 review
0 helpful votes
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Team socks
October 11, 2020

I shop every year on this site for my soccer team. It brings the kids a lot of joy and sense of team building when I get them. Epic Sports helps me make this happen. They always have great selection compared to other websites and their customer service is as good as its name, Epic!

Date of experience: October 11, 2020
Texas
1 review
0 helpful votes
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The clothing sizes were small compared to shopping at our local sporting goods store. Next time, I will order a larger size. When calling customer service, I had to wait over 40 minutes each time. (Thank goodness for speaker phones.) Overall, items were good quality. I will purchase from Epic again.

Date of experience: March 15, 2018
Texas
1 review
0 helpful votes
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Epic always does a great job
May 26, 2014

Epic always does a great job. The area in which I would like to see improvement...
Shipping the product the same day it is ordered rather than 2 days after the order. Basically, faster turn-around times.

Date of experience: May 26, 2014
New York
1 review
0 helpful votes
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Excellent
March 12, 2016

I've found Epic to be very courteous and helpful. They recommended alternatives when my choices were out of stock. On those occasions the alternatives were even less money. The gear I've ordered came quickly, without delay. Steven, who helped me was great.

Date of experience: March 12, 2016