Overview
EpicSports has a rating of 4.5 stars from 29,791 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EpicSports most frequently mention good quality, great price and timely manner. EpicSports ranks 1st among Basketball sites.
Instant Feedback
I have been ordering from Epic for a while now. The website is great and I am finding items at quite a lower price or that are hard to find. Especially orange pullovers and helmets for varsity baseball players. Delivery is quick... Thanks!
I have ordered from EpicSports for well over 5 years now to get various equipment needed to support a World Class Motorcycle Event. The product is always shipped in a timely manner and packaged well.
I will be ordering again within a month!
Ordering super simple! FAST delivery. Quality not so good, but I got what I paid for. I am satisfied with my purchase. Also called me to confirm my order was in fact, a valid order to prevent fraud. Will buy again as needed.
Epic is my go to site for sports apparel and equipment. I did have an issue with my last order, but Epic cleared it up and made it right. Great customer service. I'm back shopping again this morning. Thanks Epic; you've got a loyal fan for life.
I am an equipment Coordinator for a soccer club. Epic usually has pretty fast deliveries and lots of options to find what you need. The equipment I have purchased from Epic is always of good quality at a fair price when compared to others while shopping around.
I come to Epic Sport a for all my team need and they never disappoint!
I run a city sports league for our kids and on a small budget I found epic sports and I got my football teams looking good and dint break the bank the kids were happy they have been playing with hand me downs wore out gear and now new stuff kids cant wait to see what else is in for them thank you epicsports for doing a great job
The shorts themselves were fine (although looked to run a little small), however when tracking my order because it was several days later than it should have arrived it had been in my main distribution center twice and then sent further away to other states before coming to me. For price of shipping and size/weight of item, if you are sending USPS you should probably be sending priority mail. My cost of shipping easily covered the cost of priority mail.
I'm a repeat customer and for good reason. Epic's prices are great and they offer high quality products.
There are areas that need improvement, however. The turn around time is not impressive at all. The designs are extremely limited, so your customization cannot be creatively at all. Lastly, customer service can improve a lot. Communication is slow and without purpose.
Overall the pros outweigh the cons and I will continue to shop. Hopefully they improve where they are able to though.
I bought 2 soccer jerseys at first to check the sizing and feel. They came in the specified time and are very affordable. I liked them so much, I bought 3 additional ones of different color. It's mentioned that the color might be a little off and I only found that with one of five purchased, still good. Great deals! I certainly will buy items again.
This one of the worst company's to buy from online. Shipping is 3 to 4 weeks and no customer service. Purchase your items somewhere else. I would gladly pay 5 more dollars for items to receive better customer service and shipping in a timely manner. Again, stay away, this company will screw you over.
We had originally ordered socks from another company but they failed to mention that the socks were out of stock. They told me this after I paid them. Luckily Epic sports had the exact same socks and at much cheaper price! And the shipping was affordable and fast! Will definitely be ordering socks again for next season!
I order over 40 items and they came in less than a week and even faster than the estimated delivery had stated. The shipping also only cost me 20$ for all of that which is not bad at all! The website had a ton of options for very good prices. Definitely will shop from Epic Sports again!
I have only need two things from this site and both times shipping was messed up and even played 18 extra dollars for today air and it came in five days and would not refund the money I told him to go F themselves and I will shop elsewherE. Too many other stores to go to and shop so don't understand their reasoning for not helping customers when they know they will leave and spend money elsewhere. Corporate needs adjustment and better find it quick
Deceitful company, that sells dirty items and does not even offer to exchange them. Additionally, they give false information on their customer service line to lure you in for the sale and does not honor employee statement. Beware!
Recently purchase a product from Epic sports that arrived damaged. Even though their policy was satisfied by notifying them with pictures, they were more concerned with not having to pay anything and denied the claim to replace the damaged product using the freight companies refusal to accept responsibility for the damage. Epic sports is a middle man and only worried about their bottom line. I would take my business elsewhere to somebody that has values and follows them.
I ordered these for my son, Joseph. He is 17 and on a select baseball team called the Mississippi Ray's out of Meridian, Mississippi. Our team ordered these pants and I knew that he would need more than one pair because we do a lot of travel ball and I did not want to be washing at the hotel every night. He loves the way they feel and look. I would defiantly order again. Thank you Cathy Bauer
Order from Amazon instead if you can find similar items. You can't return items without paying for shipping and a restocking fee with EpicSports. I ended up spending about $35 between return shipping and restocking because the sizes of jersey's they sent me were about 2 sizes to small from what there sizing chart says. What a waste of time and money. Never again. Epics sizing chart is way off. I was stuck eating the cost. Epic Failure.
I ordered online with only 2 weeks away from the tournament and I received the Jerseys I ordered online within a timely matter to get them lettered and ready for the basketball tournament. Did not have any problem ordering and they shipped out right away which I liked because usually it takes 2-3 days before a company even ships the product. Will definitely order through this company in the future if I ever need anything else that is related to this company!!
If it was only possible to give zero stars.
I ordered over $2000 of merchandise for a baseball team. Charged out the nose for shipping and missed the delivery date by over a week. I am still waiting on a separate order that I ordered over a month ago.
Good Luck getting through to customer service unless you are willing to sit on hold for well over an hour. Selecting the call back version may get you a call back over 8 hours later. They feed you typical "customer service" lines, until you call them out on it. LESSON LEARNED - Stay away from Epic Sports.
- Visit Website
- Wichita, KS, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members