EpicToon has a rating of 1.5 stars from 15 reviews, indicating that most customers are generally dissatisfied with their purchases. EpicToon ranks 33rd among Virtual Gold sites.
I've used them foir years since they were originally called IGE for WoW and FF11. The only caveat is that if you ordered a large amount of currency then it takes them time to fulfill the order. Its a pity they aren't in business anymore.
I actually wish i had found this site BEFORE placing an order with these "people" same reply as everyone else. Delivery within 24 to 48 hrs. Well it's been two days and counting now. Going to send the link to this page plus another complaint to tech support. Forget customer service as they won't answer you. My advice is go to some other site and NEVER Epictoon. And WARN everyone you know to boycott this site.
I actually wish i had found this site BEFORE placing an order with these "people" same reply as everyone else. Delivery within 24 to 48 hrs. Well it's been two days and counting now. Going to send the link to this page plus another complaint to tech support. Forget customer service as they won't answer you. My advice is go to some other site and NEVER Epictoon. And WARN everyone you know to boycott this site.
Do NOT buy from Epictoon. Ever! Seriously, if you have the desire to do so, take $20 cash out of your wallet, wipe your@$$ with it, because that's about all you will get for your money...$hit.
I paid $19 on 5/21/2015 for a meager 40k WoW gold. As of 6/10/2015 I am STILL no closer to seeing it that I was 21 days ago! I got an email confirmation of delivery but no gold was there at all, them am told they will work to get my order together. Which is it?! You either had it or you didn't! Filing fraud charges against Epictoon with my credit card company. They had numerous chances to fix this and chose not to.
Was guaranteed delivery of a measly 40k in 24 hours or less. It is now day 6. They never responded to my questions. Only when I demanded a refund through PayPal did they respond to me begging for more time. I told them again and they said please more time. Bunch of crooks.
I purchased gold from EpicToon on Jan 27th. Today is Feb 10th. I have written them many times attempting to get a delivery time or refund. They only responded one time and would not refund my money or give me an estimated delivery date. I have turned the thing over to Paypal to attempt to get a refund. DO NOT use this company. IGE used to be a great place but not sure what happened when this went over to EpicToon.
Fail service. Fail communication. Fail promises. Fail across the board. "Very Fast" turns into 1-24 hours. Which then turns into 24-28 hours. Which then turns into "As son as possible." And that's IF you badger them to death to get a response. They will NOT deliver as promised. Take your money elsewhere. And if you make the mistake of ordering from them... do NOT expect them to abide by their promise to refund your money "No Questions Asked" when they fail to meet deadline after deadline and you finally decide you've just had enough.
I've used them foir years since they were originally called IGE for WoW and FF11.
The only caveat is that if you ordered a large amount of currency then it takes them time to fulfill the order.
Its a pity they aren't in business anymore.
Horrible service. Seven days now still no gold, or refund. I have submit a claim against them so we will see what happens. No communication other than the 2 times they claim to need more time. Just do yourself a favor and STAY AWAY FROM THESE FRAUD CROOKS!
I bought WOW 50 k of gold from them, and after 6 days, there are still no gold delivered. Never buy from them. I am going to raise a dispute with my credit card company.
If you come to this site because you are not satisfied by IGE.COM - leave it. This seem to be just another UI for the same band of crooks. When recently IGE started to delay deliveries for weeks and then monthes I've tried this one - and after couple of weeks waiting I've got a small delivery from it AND the small delivery from IGE.com at excatly same time (of confirmation email sent). So, this is just another frontend, same teachers on backend.
If you give them your money, it's gone. Forever. This site is a 100% scam. You will never receive what you ordered and they will never respond to your threats.
Scammers, they have an "F" with the Better Business Bureau! If you buy anything through Epictoon, do not expect it to be delivered. They will take your money and run. Basically, if you use them - you've been warned so if you want to be a wasteful idiot and throw your cash down the toilet - go ahead. When you place an order and when they say it was delivered and you complain it wasn't, then they ignore you - that's when you know you've been "had". I've communicated with them about a half dozen times via email, same number of times directly in their customer service portal, even opened a PayPal dispute AND a BBB complaint with the Arizona BBB (oh, by the way, they are NOT BBB accredited - which I should have taken as a red flag but I didn't sadly). If you have your money taken and never receive your order, here's their BBB profile and complaint filing portal - http://www.bbb.org/phoenix/business-reviews/games-and-supplies/epictoon-in-scottsdale-az*******417
The Arizona address isn't their HQ btw, they are really an overseas-based operation. With many of their "employees" operating from China, Vietnam, Malaysia, and Indonesia.
Put in a order on July 17th never heard back from them. Do not use them they are crooks, YEAH buyer beware.
I ordered 4m for ffxiv and was emailed within 10 minutes asking how I wanted my $#*! delivered. I chose mail system, 15 minutes went by and I had 4x 1m Gil messages in my ingame mail. Finding the flipping' moogle in ul'dah was more annoying than IGE/EpicToon. I've been a HAPPY IGE/EpicToon customer for 6-7 years. Contact chat if you have issues, or inquire about stocks on your server BEFORE ordering. Not that I did, but in over $1k worth of orders in my time in ffxi(v), they're the only ones I trust.
Some clown's going to say this review was bought or some BS like that but I wrote it specifically because there are NO good reviews here and they've never done wrong by me.
2 months, no gold, no refund, no reply from them.
Dont use this piece of crap site!
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