Epos Now

I wanted to take a moment to express my sincere appreciation for the exceptional service and support your team has provided us. Your POS system has not only streamlined our operations but also enhanced the overall customer experience. From the seamless integration to the user-friendly interface, it's clear that your team prioritizes quality and efficiency

I highly recommend Epos Now for any business looking for a reliable, user-friendly, and feature-packed POS solution. It has significantly improved our efficiency and customer experience, and I'm excited to see how it evolves in the future.

Epos Now has been a solid choice for our restaurant.
The system has really helped us with bookings and managing tables.This has been a great option for us as we can customise it to our particular needs.

Call centre was really helpful and excellent service they gave. Their knowledge in the product was fantastic. Thanks a lot team for the support and excellent services. Much appreciated.

I had a fresh start with eposnow and the service has been meeting my expectation. I'm looking forward for my training to see whether I get the same level of service I received at sales.

I have been with eposnow for over 10months and service have had its ups and downs. However my last interaction was really good! I'm impressed

Love the e product and the customer service! I wanted some info and they were quick to reach out

Give this guy a raise! Not like other agents he was patient enough to explain and help me out.

The support team have been very helpful and I can access them easily via live chat.

Great Experience with Epos now. They provided an excellent service

Satisfied with the recent service I received. They have been consistent.

Avoid at all costs.

COMPLETE LACK OF TRANSPARENCY

There till will not connect to a portable router. After spending a couple of days with the account manager who involved their technical team, their system will not connect to the portable router.

As it stands.Getting a fiber connection is very difficult as my business is in an old building and will require the council to dig up approximately 60ft of pavement and could take months for the work to be done.

Other POS companies use standard devices with no issues.

Now they are expecting me to pay £49 a.month for nothing. They can get lost.
I let expert market know and they were disgusted.

Whatever complaint you raise, they do not uphold it. They are criminal.

DO NOT CHOSE EPOSNOW.

Bought the retail system for my clothing shop. 3 systems and a back office! Really good functionality and love the fact I can check on my ipad when at home. Had a couple of small technical enquiries which have been handled within about 10 minutes be their customer service. Big thanks to Jade who was a real helpful and credit to the company!

I reviewed epos before but I think I only gave it 3 stars. However after todays update they have added a feature that prints out the balance of the loyalty points each member has on every transaction.

This makes the system perfect for us and was the primary reason we brought an epos system.

The updates come thick and fast and I would totally recommend this system now to anyone running and members club or a similar business.

Thanks

Hayley

Initially we just bought a complete solution for my clothes store. The actual till is as to be expected, but the back office control system is the really useful bit. I'm able to add on new products and make price changes on my laptop whilst sat home watching eastenders! It has really helped highlight to me what products are actually selling without me having to rely on my memory and guesswork.

We've now purchased a tablet, which we're using for stock taking.

We was in need of a quick turn around for a new EPOS solution for our shop. We are due to open in 5 days and had been let down by another solutions providers at the last minute.
I wish I would have found EPOS Now from the beginning as the service was brilliant and made the process so easy. The staff are friendly and really push their limits to make sure your needs are met.

Dominique was the lady who I dealt with, she is very knowledgeable, friendly and really pushed to get the solution to us within the time frame. All in all, an extremely pleasant experience.

It looks like a great deal until you discover that they will cut of your software so that you can. No longer use the system unless you pay for the extras. Learn from our mistake and avoid these con men

We went with Epos Now when looking for a new epos system and I'm so glad we did. They are constantly improving their software and developing apps that benefit our business. Huge fan of our staff being able to swipe in/out with cards. Customer service is always great, which is a bonus!

I would definitely recommend Epos to other businesses, especially startups. My implementation manager, Alex, has been especially helpful in getting us familiar with the software and set up to open. Thanks Alex!

We've been with Epos Now for about two years, whilst the software has always been great the support used to be a bit rocky. We used to spend up to half an hour waiting on hold just to get through to the support team. Over the last year we've noticed it's become increasingly better. This month we've just opened our second location. We knew it should be straightforward because the new system would just automatically link onto our existing back office, but we were blow away because each time I've called the support team to get it setup or have my questions answered I've never been on hold for more than a minute. It's incredible what a huge difference it makes to the experience of being a customer.

First Kyle helped me, better understand the POS system. Second was Melanie, they both have a great knowledge, about the system, very good listeners and had answers to all my questions. A great team of professionals easy to work with. It's always a pleasure to talk to someone who knows what they're doing and solves your problems. I'll always look forwards to work with this great team. It was never a moment when I felt like a new customer. Keep up the good work, and best of regards.

We're still in the set up of our business, but its been super easy to use, adding product and such.
However we've been having an issue with interesting with our online store, have been trying to call but the phone system literally goes dead after saying "in order to help you better, please choose from the following options" nothing. Their online chat doesn't ever seem to be online either. Getting a little frustrated as I've been reaching out to no avail it seems

This company ties you in with other companies to get better pricing but between them and their partners non can deliver. Training was horrific and people turnover daily at this makeshift company. Go elsewhere, we were told they specialize in Restaurants and that is not the case. 700 dollar paper weight and stuff kc in a contract!