• eReplacement Parts

eReplacement Parts

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Overview

eReplacement Parts has a rating of 3.9 stars from 32 reviews, indicating that most customers are generally satisfied with their purchases. eReplacement Parts ranks 8th among Appliance Parts sites.

  • Service
    21
  • Value
    23
  • Shipping
    23
  • Returns
    5
  • Quality
    21
Positive reviews (last 12 months): 66.7%
Positive
4
Neutral
0
Negative
2
1
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How would you rate eReplacement Parts?
Top Positive Review

“Grill replacment”

Robert g.
6/22/24

I have a Charbroil grill and needed to replace the grill cooking grates I could not find anywhere not even the store that sold them or the big online companies They were two sections of the grates I found them on ereplacements parts they were back order but I received them 3 to 4 weeks I was very satisfied with service I had called when they inform me part was back ordered they were very helpful over the phone I would order from them again

Top Critical Review

“Double charge for shipping”

thomas k.
5/15/24

Seller cancelled part of order but but not shipping then the part was eventuaaly shipped from texas and I was charged again dor shipping of same product. Looks like poor control of their shipping and service department. I don't think I will get the second shipping charge refunded.

Reviews (32)

Rating

Timeframe

Other

Thumbnail of user greenjeanz21
Florida
1 review
0 helpful votes
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June 22nd, 2024

I have a Charbroil grill and needed to replace the grill cooking grates I could not find anywhere not even the store that sold them or the big online companies They were two sections of the grates I found them on ereplacements parts they were back order but I received them 3 to 4 weeks I was very satisfied with service I had called when they inform me part was back ordered they were very helpful over the phone I would order from them again

Products used:
Grill cooking grates

Service
Value
Shipping
Quality
Thumbnail of user thomask2458
Arizona
1 review
0 helpful votes
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May 15th, 2024

Seller cancelled part of order but but not shipping then the part was eventuaaly shipped from texas and I was charged again dor shipping of same product. Looks like poor control of their shipping and service department. I don't think I will get the second shipping charge refunded.

Tip for consumers:
rekuctant to order from them again

Products used:
tool part

Service
Value
Shipping
Returns
Quality
Thumbnail of user reddy.noel
California
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

I ordered a part for a dremel rotary tool. I paid for the part and more than the cost for delivery to Singapore, as indicated on my confirmation email. The tracking by USPS indicates delivery to Lewisville TX. Tried emailing but mails bounce back undelivered. I have no way of letting the company know. Hope this helps.
I am completely unsatisfied with the incompetence. I would like a refund of almost $100.

Tip for consumers:
I will not use this company again.

Products used:
Circuit board for dremel 8100

Service
Value
Shipping
Returns
Quality
Thumbnail of user lynn.keener
Massachusetts
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

Was easy to find the correct parts for my Husqvarna weed whacker. Parts fit beautifully and the shipping was fast and traceable the whole way!

Products used:
Carburetor, Spark Plug, Fuel line, Fuel Filter, Air Filter

Service
Value
Shipping
Quality
Thumbnail of user phyllisdowns53
Pennsylvania
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Easley found parts needed ordered them and received them in a timely manner no hassle no problems good experience

Tip for consumers:
No

Products used:
Utensils

Service
Value
Shipping
Quality
Thumbnail of user michaelt3430
Michigan
1 review
0 helpful votes
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October 15th, 2022

When I need parts, I always start here because; If not here then nowhere (unless you want to pay by "an arm or a leg").

9 times out of 10, my part(s) are shipped out same day I ordered them.

Never, ever had a problem with this company and that would be difficult for me to say at other sites I've tried.

Tip for consumers:
Product name & model, part name and/or number. It helps when you have the products User Guide or Manual.

Service
Value
Shipping
Quality
Thumbnail of user conniej406
Washington
1 review
0 helpful votes
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March 11th, 2022

When I lost the basket lid to my electric coffee percolator, I packed it away and forgot all about it until one day when I was sorting through boxes in one of our outbuildings. Frustrated for so long with barely warm, weak coffee made in our conventional drip coffee makers, I longed for a good, hot cup of coffee as I remembered the percolator making. Started searching on the internet for a replacement lid, and finally found the right one on your site. It arrived in good time, and even my husband, who seldom notices differences in coffee taste or strength, was impressed with how much better it tasted from the percolator. Thanks!

Products used:
Replacement basket lid for electric percolator

Thumbnail of user laapplegate72
Tennessee
1 review
0 helpful votes
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July 18th, 2023

Had the parts I needed. Arrived in a timely manner. So glad to have a place to go for my lawnmower parts. They were an exact match. Very happy with their service. Highly recommend ordering parts from them.

Products used:
Bearings mandrel for my Husqvarna lawnmower

Service
Value
Shipping
Quality
Thumbnail of user leroyz11
Montana
1 review
0 helpful votes
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July 14th, 2022

I operate several "older" pieces of woodworking machines. On occasion I need to repair or replace a component. eReplacementParts.com. Always has the parts on hand at a reasonable price. Their website also offers alternate part numbers if the original parts are no longer available. Shipping is fast and if there is a problem the parts can be returned at no shipping cost for the consumer.

Thumbnail of user deidraw18
California
1 review
0 helpful votes
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April 26th, 2022

I put in my part number for my recumbent exercise bike. It popped up with a universal AC Adaptor. So I ordered what the results came back with after putting in the part number. Only to receive it and it didn't work for my bike. When I called to return item, the call representative was rude.

Thumbnail of user bernies87
Texas
2 reviews
0 helpful votes
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September 14th, 2022
Verified purchase

Ordered and paid for parts that were "in stock" 2 weeks ago, that were to be delivered "4-5" business days later. Still no parts, no money, and no response after multiple attempts to contact them. Complete scam.

Tip for consumers:
Do not buy from these scammers.

Products used:
None, they never showed up!

Service
Value
Shipping
Returns
Quality
Thumbnail of user elih95
Florida
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

I totally forgot I used them before! Hallelujah for a non-auction based seller providing parts I need that aren't from the remote reaches of the planet. I love that they provide a grid to help me size things and I can purchase with confidence. This purchase saved my Krups coffee maker. I already installed the part, so I cannot provide photos of it. I was desperate to get my machine back up and running.

Tip for consumers:
Don't put a lot of weight into the negative reviews. This site seems very willing to make any wrongs right. I have never had a problem with them.

Products used:
Krups coffee maker o-ring and replacement piston

Service
Value
Shipping
Quality
Thumbnail of user fredc548
New Jersey
1 review
0 helpful votes
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December 1st, 2023

The tune-up kit that I purchased worked great. My leaf blower was running slow. A friend said I may need a tune- up. I went online and purchased one from your website. I watched a video on their website to see where the fuel filter was located. It actually was in the gas tank and not an inline filter. The whole process to replace the sparkplug, air and fuel filter took 10 minutes. The leaf blower is running like new again.

Products used:
Tune-up kits

Value
Shipping
Quality
Thumbnail of user miltd1
Minnesota
1 review
0 helpful votes
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April 22nd, 2021

I needed a part for a older model kitchen appliance that was listed as unavailable on almost all parts sites. eReplacement.com listed the part as on backorder. The wait was several months and they kept informed of the difficulty obtaining the part. Finally came in. The price was very reasonable. Without this business my pricey older model food processor would be useless. Thank you folks.

Thumbnail of user jackd595
Wisconsin
2 reviews
0 helpful votes
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January 21st, 2021

I tried to go to a company sight to get common parts.
Found replacement parts in the lineup from the search engine. Went there first and found they had factory parts from all the major brands of tools, kitchen items, washer/dryer parts, lawnmower parts, and more, at really great prices.
With the ability to chuse how fast you need it delivered (for a price of corse). For the D I Y person or a company repair person, this is the place to get your parts... I'm definitely keeping them in my tool box for my parts warehouse people...
A++

Tip for consumers:
Factory parts

Products used:
Drive clutch coupling, electric motor brushes

Service
Value
Shipping
Quality
Thumbnail of user markc4023
Texas
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

Ordered brushes for my dewalt grinder. It was easy to lookup the model and find the right part. Ordered them and they can in a few days. Fit as they should and grinder is back working. Would definitely use ereplacement parts again.

Service
Value
Shipping
Quality
Thumbnail of user brentp228
Canada
1 review
0 helpful votes
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April 29th, 2022

Other than it taking over a month to get the parts it is a great store. Everything in the order was correct, but as previously indicated the equipment was down for over a month waiting for the parts. We even received emails asking for a review before the parts arrived. Will probably use them again as everything else was perfect.

Thumbnail of user roberth3249
New Jersey
1 review
0 helpful votes
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April 13th, 2021

Had what I needed. Got the parts in 3 days. I will order again from them. Did everything over the Internet and found it very easy to use their website

Thumbnail of user carolb3484
Maine
1 review
0 helpful votes
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June 23rd, 2023

This company is awesome! Needed replacement parts for my older model Craftsman lawn tractor, everything I ordered fit perfectly! Will definitely use this company again

Products used:
Deflector shield

Service
Value
Shipping
Quality
Thumbnail of user billg945
Pennsylvania
1 review
0 helpful votes
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March 15th, 2023

I needed a PCB for my Breville Toaster Oven. E Replacements had 3 items listed, but 2 were obsolete and only one available. I ordered the PCB and when it arrived, it had a similar form-factor but the control knobs and wiring were not the same to my PCB. I submitted an RMA and the company created a return shipping label and provided a full refund including shipping. Outstanding for a company to provide return shipping, a full refund including shipping cost.

Products used:
None, Wrong PCB for my Breville Toaster Oven

Value
Shipping
Returns
Thumbnail of user garyg1505
Minnesota
1 review
0 helpful votes
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March 15th, 2023

Great price, Fast shipping and exact match! Thanks again! I've ordered several parts from you guys and all of the parts have been of great quality and perfect fit!

Thumbnail of user dickc81
Colorado
1 review
0 helpful votes
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January 19th, 2023
Verified purchase

I have used ereplacement parts.com twice in the last two weeks and have been amazed at the service they provide. I needed a knob for a Toro snowblower, and an ejection adapter for a Dewalt planer. They had both items in stock and I received them immediately. The Toro part was shipped immediately, the hour the day I ordered it. The Toro part they held for me, as I live near their physical site and was able to personally pick up the part to save on shipping. I ordered by phone and they had a no problem accommodating my unique request. I am very impressed in two ways: First, at the extensive inventory of brand (not after market) parts they obviously have in stock, and Second, at the level of service - immediate shipping for one item and their ability to accommodate a special request to hold the other part so I could pick it up personally. I was not aware of ereplacement parts.com before this but they will certainly be the first place I turn to when I need to replace an item in the future. They really provide an excellent service.

Tip for consumers:
Just awareness that this amazing company exists.

Products used:
Replacement knob and washer for Toro snowblower, and ejection adapter for a Dewalt planer.

Service
Value
Shipping
Quality
Thumbnail of user davee585
Florida
1 review
0 helpful votes
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July 1st, 2022

I did not think these parts were available. Needed one ordered 2. Fits perfectly. Trimmer parts are hard to find. Thanks

Tip for consumers:
When in doubt you can always call them. I got all my numbers together and they said it would fit and it did. Very happy.

Products used:
New Spool gear. Bearing wore out on old one. Works perfectly.

Service
Value
Shipping
Quality
Thumbnail of user dannym666
Missouri
1 review
0 helpful votes
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August 30th, 2023

Great company had parts for my saw that I couldn't find for years. Good buying experience. Will definitely buy from them again.

Products used:
Chain tension assembly

Service
Value
Shipping
Quality
Thumbnail of user oferg2
Israel
0 reviews
0 helpful votes
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June 26th, 2022

To my delight, the precise original parts came to me in Israel. Everything fit and works wonderfully. I am very satisfied.

Thank you very much. Ofer

Tip for consumers:
Very reliable

Products used:
Die grinder collt and nut parts

Service
Value
Shipping
Quality

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3.9
32 reviews
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