• EReplacements

EReplacements

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Overview

EReplacements has a rating of 3.5 stars from 16 reviews, indicating that most customers are generally satisfied with their purchases. EReplacements ranks 21st among Tools sites.

  • Service
    3
  • Value
    4
  • Shipping
    5
  • Returns
    2
  • Quality
    4
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
See all photos
How would you rate EReplacements?
Top Positive Review

“Excellent Delivery Time”

Bernie S.
9/24/21

I had no trouble finding and ordering the part I needed for my 20 year old weed trimmer. As soon as I entered the part number, they had it right away. Would definitely use replacement again. TOTALLY SATISFIED!

Top Critical Review

“Very Disapointed”

Dave S.
1/20/24

I ordered 2 cables for my snow blower. Realizing they were the wrongs ones (same day) I tried to cancel the order and could not. I tried calling but got a recording. I have emailed them 3 times with no answer. 15 days later the order has not arrived, was not canceled, and I have not been refunded. I had to contact my bank to dispute the charges. Order # 20011271

Reviews (16)

Rating

Timeframe

Other

Thumbnail of user daves2119
Connecticut
1 review
0 helpful votes
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January 20th, 2024

I ordered 2 cables for my snow blower. Realizing they were the wrongs ones (same day) I tried to cancel the order and could not. I tried calling but got a recording. I have emailed them 3 times with no answer. 15 days later the order has not arrived, was not canceled, and I have not been refunded. I had to contact my bank to dispute the charges. Order # *******

Shipping
Returns
Thumbnail of user paulb2551
Michigan
1 review
0 helpful votes
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January 5th, 2021

Ordered part on 12/17. Received notification part was shipped to usps on 12/18. It is 1/6 and usps has not received the order. Trying to contact company only got me robot response with no chance of human interaction. For a company that charges 14.35 shipping you would expect better service.

Thumbnail of user jamesf2056
Wisconsin
1 review
0 helpful votes
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December 29th, 2020
Verified purchase

I am about to send the part I ordered back. Reason being the diagram was wrong on the exploded view. I needed a double lamp socket and a single was sent. Good thing I printed out a return label which will make the job easier! If by chance a double socket is available I would appreciate it being sent at no charge. Once receiving the double socket I will gladly return the single

Thumbnail of user danielleh188
Georgia
1 review
0 helpful votes
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October 15th, 2019

I have bank statements showing where the money was taken off my card but they don't have any record of if. How convenient. ROBBERS. These people took food off of my kids table. I wouldnt even give them 1 star but I can't post this without it

Thumbnail of user deedeek11
South Carolina
1 review
0 helpful votes
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June 11th, 2022

The belt that was sent was the one I ordered for my Craftsman riding mower, but when I was trying to determine which belt was needed, I assumed (wrongly) that it was the one labeled drive belt, since the one I needed was the one to make the mower go (i. E., drive it). This is apparently the one for the deck. So my husband ordered another belt which said drive belt, but it turned out that this one was also the wrong one (it was the short one for something). So now we're waiting to receive the third and last possibility for belts, and hopefully this one will be right.

Thumbnail of user bernies67
Pennsylvania
1 review
0 helpful votes
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September 24th, 2021

I had no trouble finding and ordering the part I needed for my 20 year old weed trimmer. As soon as I entered the part number, they had it right away. Would definitely use replacement again. TOTALLY SATISFIED!

Tip for consumers:
Easy to use.

Products used:
Blade and guard For Toro weed trimmer.

Service
Value
Shipping
Quality
Thumbnail of user chriss3488
Arizona
1 review
0 helpful votes
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December 24th, 2021

We I need a part for my equipment I know where to find it. Saves me lots of money from the repair shops. Keeps my older tool running which keeps me happy.

Tip for consumers:
Look hard at a couple sites to confirm part numbers

Products used:
Belts and switches

Service
Value
Shipping
Returns
Quality
Thumbnail of user mariad2286
North Carolina
1 review
0 helpful votes
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September 11th, 2023

Nothing to say, I just order the part, only thing is that it was not the right one and now I just have a carafe that does not fit in my coffee machine

Products used:
I did not ask if I could return the item so I don't know if that was possible, and/or if they would have given me a full refund. The shipping was more than the item so I don't think I would like to pay more to ship it back so I am stuck with something that is not the right size for my machine

Value
Shipping
Quality
Thumbnail of user hopep71
California
2 reviews
0 helpful votes
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November 28th, 2022

I needed to find a replacement for a Breville toaster oven, and was thrilled to get two. The cost of shipping is expensive, but the products are perfect and I will them for years.

Thumbnail of user malcolmm163
North Carolina
1 review
0 helpful votes
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June 2nd, 2021
Verified purchase

Not only do they have the parts I have needed, but lotsa videos on how to "do the repair". If they do not have the part in stock, it is usually because the manufacturer quit making it!

Tip for consumers:
If you haven't replaced a particular part on a tool you suspect has failed, look at the videos that ereplacement offers.It can't get easier than that!

Products used:
Repair/replacement parts for power tools.

Thumbnail of user kermitl11
Oregon
1 review
0 helpful votes
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June 10th, 2021

Sadly after waiting 6 months for a Skill battery, the one that arrived was for a Bosch tool! The accompanying order was for a Skill tool though.
So I think it was about 10% right.

Thumbnail of user thomasd1717
Indiana
1 review
0 helpful votes
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February 26th, 2022

Excellent customer service and quick delivery. I have purchased several times from this site and will continue to use them for my spare parts needs.

Products used:
Grass bag frame and lawn mower wheels.

Service
Value
Shipping
Quality
Thumbnail of user nelsonl145
Michigan
1 review
0 helpful votes
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March 1st, 2021

Still have not received my order. I have filed a claim with the post office. Contacted replacements by email. No response from anyone.

Thumbnail of user soniab221
Washington
1 review
0 helpful votes
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February 2nd, 2022

They had the exact part I needed to repair a faucet. The tool i needed was even included. Fast service and delivery.

Thumbnail of user aletal3
California
3 reviews
0 helpful votes
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September 28th, 2021

The quality of this part is much better than the others I have purchased on line. The belt is much like the original that lasted 5 years.

Thumbnail of user joeo511
Virginia
1 review
0 helpful votes
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June 2nd, 2022

Very professional. Knew exactly what I needed. Would highly recommend to anyone if there is a problem locating parts from other sources.

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