- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
I ordered a bakblade 2.0 and it is worthless does not achieve what it claims. I sent emails to the customer service and they said it cannot be returned if opened or used how am I suppose to rate it or give my approval if l don't try it. Walmart is very accommodating. I will never order from this company again. Like $30 would hurt them, to me it's not the money it's the principal, what lousy customer service.
Date of experience: April 18, 2018
A friend gave me one of the most delicious cans of fish I've ever eaten - seasons brand mackerel. She couldn't remember where she'd bought it - my Google research took me to walmart, for a case thru a 3rd party vendor, etailz. Not knowing the price of a single can, 44.99 seemed ok for a box of 12, so I placed the order. Next day I happened to be at my local walmart store and decided to check to see if they might also carry it. Imagine my shock when I found it on the shelf, for 1.97 a can! I HAD JUST PLACED AN ONLINE THRU WALMART TO BUY A 3RD PARTY VENDOR PRODUCT COSTING TWICE WHAT WALMART SELLS IT FOR! Excuuuse me?! When I got home I called the cs number googled for etailz. I got a recording saying leave a message. I did. Nothing. Next day called again. This time the recording said the number had been disconnected! What?! So I sent an email saying I needed to cancel order, and why is their disconnected line? Received email saying line not disconnected, and it's too late to cancel order, already shipped. Called walmart, they said someone would get back to me in 2 days. Then package arrives, ups driver says I can't refuse it, need to go thru walmart! Three days later (today) walmart says I should have been told 5 days for a call back, not two. OK, I know this is gonna be resolved. But what I want to know is, how can a company let a 3rd party vendor sell an item THRU THEIR SITE that they already carry retail for half the price? If that isn't "internet highway robbery" I don't know what is. Obviously etailz thought walmart shoppers would be too stupid to notice! Maybe walmart did too! Shame on BOTH OF YOU!
Date of experience: January 9, 2017
Our mission is to be a brand’s ultimate online growth partner. We empower brands to achieve their online retail goals through innovative, proprietary technology, tailored strategies and mutually beneficial partnerships.
Through incredible passion, sheer tenacity, and a bootstrap mentality, we’ve built etailz into a brand’s ultimate online growth partner. 12 years since our founding, our team remains energized by the hard-working, curious, spirited culture we’ve nurtured since day one.
