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I have always been a proponent of online shopping and keep searching for online shopping websites where I can get the best deals along with good quality products. During one such search I came across Etashee and I was really surprised to see such a good collection of latest clothes and fashion accessories. I ended up ordering tops and bags and soon received a call from their customer care to confirm my order. I will say that their process is a little different from other similar ecommerce sites but their prompt delivery and affordable prices has really converted me into their regular customer and thats why I am here sharing my experience with you guys. On further browsing I discovered that they also buy your old stuffs including clothes and bags etc. Although I havent yet tried their selling services I hope to go for it one of these days.
I wanted to sell some of my old but unused stuff, and thought of trying estashee for the same. It is the worst site I could ever imagine. No, not because my products didn't get sold, but because of genuine reasons. My listing got uploaded after a week and that too with incomplete details. After that I edited it but as it is needed to be reviewed again, it is still under review since about 20 days. Can you imagine that!
Also, I mailed them, not once but thrice, regarding some doubts I had concerning their overall process. It has been about a month now, yet I haven't received any reply till date. I know that one of my mail was read as I usually track my mails, but there was no reply even to that. The remaining 2 were not even opened.
Don't know what this site is for, if it actually works or is dead! I personally would never sell or purchase anything from this site as there is no customer support. As far as there is no issue, it might feel good, but in case of any problem, I am sure that I would not get back my money or product.
Few people would not trust me on that. So, as a suggestion, I would advise everyone to send a mail to them(regarding any random doubt) before purchase or sell, to check if you would ever get any reply in case of need. I guess you won't but in case you do, please let me know as well. That might change my opinion as well.
Tip for consumers:
I would personally suggest you not to use this site ever but if you want to use it, just send a random query mail to customer support before order. If you get a reply, it would assure you that they would help you in case your sale or purchase goes wrong anytime and your money and products are secure. If not, please leave the site.
I have can celled a product and I am waiting for my refund since 13th Aug 2018. I have call ed up several times and sent several emails but nobody is replying and nobody is attending my call.
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Online Shopping Fashion Site in India. Shop for Men, Women & Kids Clothing, Shoes & Accessories online on Etashee.com. Buy & Sell Pre-owned fashion at one place.
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