eToro

EToro is the worst platform. They lure the costumers in buying and copying trading and when the crypto market falls they trigger stop loss and sell all your assets. I lost my all assets. I was trying to copy 3 traders and trying to average down and putting more money but when market dropped they sold all my assets without asking me. I was working at that time and could not see that sold all my assets and by the time I realized market was up 20 percent and had to rebuy at much higher prices. So instead of loosing 15 to 20 percent I lost 50 percent ( lost during the dip and by rebuying at higher price. This is the worst platform that they automatically trigger stop loss and made mandatory. I would leave my money what ever is there and would never add any money again. Coin base, coin base pro and Binance.US are much better. They don't have hidden agenda. I hope I recover the money i lost with them if crypto rebounds then I would take all my money and put in other brokers. Trust me Coinbase is expensive but they have no hidden agenda. EToro is the worst. Somebody recommended meso that I could loose all my money.,

Hello! I started investing with eToro a few months ago. I probably sent around 30k to eToro in several transfers. Few weeks ago, for reasons out of my control, one of the transfers I sent was returned to my bank. I asked eToro about what should be done, and right after that they limited my account. They said I should proceed with the transfer once again, but the support manager probably was in a huge confusion as my account was still limited for both... deposits and withdrawals.
By the way, I'm a Platinum member and I'm supposed to get priority support assistance, but that's just a huge lie. It's just a marketing trick. No priority and actually no Support at all.
Although my account was fully verified and I provided them with every document they asked for, I'm waiting for around 3 weeks for some assistance in this matter, with no success.
My account is limited, with over $19,000 in balance, with no option to withdraw my money in any way. Not even to trade.
You'll probably ask me about support assistance? Or even about Support Manager and Priority (as advertised)?
That will be a good question, as I can say that even if I asked to close my account or to leave me to cash out my money in some way, there is SILENCE. I only receive some template messages asking me to wait and to thank me for understanding. WHAT? Are you kidding with me?
Is there any reason for them to hold my money for that long? I owe them anything? The funds are just in my Dollars balance. They are using my money to make profit and there is no sign about getting my money back.
INCREDIBLE! Right?
STAY AWAY from eToro if you want to use your money. Is easy to send them the money in the first place but it becomes impossible to get your money back.
I'm begging them for my money. That's not "cool" AT ALL.

Etoro took a 20-point spread on an NVDA trade and then blamed a delay in booking the trade as the reason for it - disgrace!

Seem to always have technical issues during times of extreme volatility in the markets, don't take my word, check it out for yourself. Criminal

What Happens with Your Money?

Both Unregulated and regulated brokers promise you that they deposit your btc/funds in a segregated bank account. They like to think that they will prove their integrity and convince you that they guarantee your access to your funds. However, no such personal account exists. That also is fiction. Your money went straight into their own bank account instead. Sure, they promised that you could withdraw your money whenever you want. But you will soon find out that's easier said than done. Some firms will ignore your requests to access your funds outright.

Others will bounce you back and forth between different departments in order to exasperate you. To the point when you'll just give up. And then there are those that will point to the small print on the Terms & Conditions page. Squint eyes and you will see that you agreed to first reach an unattainable amount of trades. Or repay that huge bonus they gave you before you even apply to withdraw your money. Or both.

If you are a victim of a fraudulent online company which presents itself as a broker or a reliable company but is in fact a scam. Getting your money back isn't a big deal if you get the right person to help you out but with the rate at which a lot of scammers come online to rip people off, it becomes difficult to get the right person. This is why I'm going to recommend to you a legitimate Cyber Investigation Firm and recovery expert team. It's time to recover the money you lost with Binary Options! If the company does not return your money, you should approach your credit card company or issuing bank and fill out the paperwork for a chargeback, citing fraud, misrepresentation and breach of contract as the reasons or you can seek the assistance of a private investigator and asset recovery expert, former industry insiders said. (Israeli binary options salespeople routinely lie about their identity, location and financial experience.).

That is why I will recommend a cyber investigation firm Activebonorum.com a scam protection organization/body that can help you sort out any issues you might have with your broker. It's important to contact the authority for your broker's specific region.
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I will give them 5 stars, but the issue is the don't call in one to help
In the first day I lost all my money because the didn't call me.

I'm 5 working days waiting for a reply to an urgent query. One of the worst companies I've ever dealt with.

Etoro is a scam. They kicked me out without properly guiding me and would not let me move my cryptocurrency out to my wallet. Please stay away.