website thubmnail of eToro
How would you rate eToro?
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California
1 review
2 helpful votes
Follow Dion M.
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I DEPOSITED WELL OVER 8K INTO ETORO AND WHEN I TRIED TO TAKE IT OUT IS WHEN THE PROBLEMS STARTED. THE ACCOUNT HAS GROWN TO OVER 11K AND NOW ALL OF A SUDDEN IT IS LOST IN TRANSIT! WHEN I GET MY MONEY BACK I WOULD NOT EVER, EVER, EVER TRUST THEM AGAIN. TRYING TO OPEN A CLASS ACTION LAWSUIT WITH ALL THE PEOPLE THAT HAS GOTTEN SCREW BY THIS COMPANY. HOPEFULLY WE CAN GET THE STOCK TO TANK WHEN PEOPLE KNOW HOW MUCH OF A SCAM THEY ARE. I ATTACHED AN EMAIL BELOW THEY SENT 2 WEEKS AFTER MY MISSIN WITHDRAWAL!

Date of experience: March 31, 2021
GB
1 review
0 helpful votes
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Stay away from Etoro
October 6, 2022

Honestly Stay away this company is ruthless and bullying. I opened an account with etoro 5 years ago and had some crypto currencies around 9k dollars. The price dropped significantly turning more than half in losses. I kept it open with a hope that the price may increase and I can get my money back. Early this year around May I had few messages from etoro to verify my account by uploading photo Ids and all this messages went to my junk mail which I never checked. Had a single missed call and I tried to call back and realised can't do return call to etoro.
One morning I opened my account and got shocked, nothing was there and all my position been removed. And the paper losses have been turned into real loss. I tried to contact them but a complete waste of time and they dont listen. They have the option and control to freeze, block or close the account. They could have block me or frozen the account But no, they have the upper hand and use the aggressive option to close my positions and my hope of the future recovery has completely diminished. I lost my very hard earned money. You cant make a return call and if you do not check your emails whatever reasons, you get a shot in your eyes and never see you money again. Please Stay away!

Date of experience: October 6, 2022
New York
1 review
0 helpful votes
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Slow response
November 6, 2021

EToroX is soo unreliable and their customer support did not help that much please consider these before trading with them. Reliancecx has been my number ever since then with greats offers

Date of experience: November 6, 2021
Romania
1 review
1 helpful vote
Follow Salceanu M.
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I had a position on natural gas with a total balance of aprox 5k.On Friday I had a a total commision/swaps of aprox $500(added in about 1-2 weeks),ON MONDAY MORNING I HAD A COMMISSION/SWAP OF $1000.How is this possible?
I asked their live chat agent how is posssible to charge that much over the weekend and he could not give me an answer.
So I am asking,if their own agent can not give me an explanation over their charges HOW I SHOUD KNOW AS AN UNEXPERIENCED TRADER.
And the worst part is that they believe that all this is okay and they think that with one email the situation is solved.
Not from my side,my opinion is STAY AWAY from this thiefs.

Date of experience: May 7, 2024
New Jersey
1 review
0 helpful votes
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We went to visit Etoro at thier 'Supposed" Hoboken, NJ office after my account funds were inaccessible. The Hoboken address Building Manager stated that NO-ONE has been at the Etoro office for Months. In fact, Etoro is based overseas in both the UK And Australia. Subsequently, there is no Jurisdiction in the US to bring them to Justice.

Date of experience: September 29, 2021
AE
2 reviews
1 helpful vote
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Need any legal contract signing between trader & Etoro?
Customer care support from Etoro for outside EU traders?
Etoro have any offices in United Arab Emirates?

Date of experience: September 22, 2016
AE
1 review
0 helpful votes
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No Name
December 19, 2022

WORST PLATFORM EVER! DO NOT WORK OR OPEN AN ACCOUNT WITH THEM!
Full of suspicious stop loss, high spreads, limited trades in crypto with Control on the sell/buy button! They Control the leverages, in short: THEY WILL MAJE SURE YOU WILL LOSE YOUR MONEY!

Date of experience: December 19, 2022
Texas
1 review
0 helpful votes
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These are crooks, using the old tactic we all of the sudden do not know who you are so we are stealing your money.

Date of experience: August 24, 2023
Nigeria
1 review
3 helpful votes
Follow Victoria S.
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A huge thanks to Mr Harry Jones, i was scammed by binaryoptions BBB Market and almost lost $12k, i contacted Mr Harry Jones and he took all the stress away, he guided me through the very short and simple process. I highly recommend Mr Harry Jones and the team to anyone who has been scammed.He was able to recover $24k in just a couple of weeks which was outstanding as i almost lost it all. Mr Harry Jones was honest and supportive through the whole process, We can't thank you enough for all your help and support. Feel free to contact him via Harry. *******@gmail dot com for more details

Date of experience: January 21, 2020
Canada
2 reviews
11 helpful votes
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Cannot say a lot, dont really understand how I follow so many people, will try to adjust, the only problem is poor support

Date of experience: May 7, 2023

Overview

eToro has a rating of 1.4 stars from 105 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eToro most frequently mention customer service, bank account and much money. eToro ranks 5th among Centralized Exchange sites.

service
53
value
50
shipping
21
returns
27
quality
42