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GB
4 reviews
1 helpful vote
Follow William P.
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Thank God
September 2, 2018

There are a lot of investment brokers who will lure into making bad investment decisions. About the time last year i lost my wife and i decided to cash in some of our investments for the kids and other personal reasons. One Mr. Tom reached out to me from Action Options with a very juicy wealthy return in Binary options. This was my way of loosing £423,890 in total in 5 accounts to this con artist, I was only able to withdraw £20,000 from even my initial capital. I went back to struggling to survive with my family, it was as if i dashed the future of my kids away with a month. My situation remained the same until i looked for solution which led to a friend referring me to a Professional wealth recovery expert Marcfinley@ consultant. Com I can categorically tell you that 85% of my money was recovered. This is just a stern warning for you to always investigate whoever you are dealing with so you do not fall in the wrong hands

Date of experience: September 2, 2018
GB
1 review
1 helpful vote
Follow Richard W.
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Not fit-for-purpose
November 13, 2021

I had around $2000 in 4 or 5 different things on the eToro platform, but apparently after being vetted for laundering, they sent another request by email and said they tried phoning me as they needed yet more information about me, Unfortunately I missed all of this and found my account had been liquidated. AS if this wasn't bad enough, they lost 75% of the payment back to me (approx. £400 was returned). I have been emailing them but they want me to chase the payments that they made with banks and visa cards that I no longer have. I'm in an impossible position now, facing a lost $1300 with eToro hiding behind their ridiculous email support.

I have requested phone numbers to talk to someone but I still get generic responses, meanwhile MY money is lost in the system due to THEIR incompetence.

Date of experience: November 13, 2021
Hong Kong
1 review
2 helpful votes
Follow Osman C.
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They closed all my margin transaction without any notification. Upon I questioned them, they says the policy has changed hence service no longer available. I was get to know trade closed 1 week after when I login to the account.

Date of experience: November 19, 2020
California
1 review
1 helpful vote
Follow Alexander G.
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Don't open account at Etoro. They are $#*!ing on the money. Let me tell you how, when you buy on it on US site they charge you the fee for example 300 dollars to buy, when product rise they taking more out of it by selling on 60 cents for less than the price was 2.90 ($5655) I bought when real price was 2.60, sold for 3.14, when real price was 3.74. Its very bad web trading web site.Don't deal with them. They will really $#*! you on the money. They got more than 900 dollars on one buy and sell order.

Date of experience: November 13, 2021
GB
2 reviews
1 helpful vote
Follow Felix P.
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I am dealing with Etoro already for months and not even once had an issue with my account or withdrawal process.

I am not a big fish obviously but I enjoy trading here. My expectations are not making millions anyways.

Date of experience: December 5, 2019
Massachusetts
5 reviews
1 helpful vote
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Etoro scams
December 1, 2019

Because you are honest in your financial dealings, you probably like to believe that everyone else is on that same level as well. However, the sad truth is that there is an ever-increasing number of con artists out there running more and more sophisticated schemes every day. If you suspect that you have been the victim of a investment financial scam, this Private investigator can help you to get to the bottom of it. At this Private investigation center. Their experts conduct comprehensive financial fraud investigations. Miller was able to track these scums down and get back every penny they took from me
I'm doing this because I understand how hard it is really to get scammed by this investment platforms online.
You can reach *******@consultant. Com

Date of experience: November 29, 2019
Canada
5 reviews
3 helpful votes
Follow Danny E.
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Hello,

I'm using eToro for few years and I faced not only with convenient interface and wide range of options for investing what is really good, but also I face with a difficulties connected with this platform. Let me describe some of them.

1. First what is annoying is that sometimes positions closing before your my stop loss level. There were many times when it was the reason that I lost money. I don't know why it happens, and I'm sure support won't give you any clear explanations.

2. Sometimes a support ignores your request. He does what he wants and does not pay attention to your explanations that this cannot be done in view of objective reasons.

3. I witnessed how a user tried several of his personal cards to replenish an account, which were rejected due to the fact that the cards of this country are not supported. But then, six months later, etoro closed the ability to replenish an account for this user and demanded to provide the data of all those cards that were not used for replenishment. They were not used, but the site required disclosure of data. It looked like an absurdity and took 3 weeks to sort out this situation.

Date of experience: February 4, 2020
GB
2 reviews
1 helpful vote
Follow Ollie J.
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Firstly Etoro is excellent with very good asset options available but where i have a problem is in their fees and charges on almost anything. Deposits, withdrawal literally everything plus the long days it takes to complete an abroad transactions. Five working days is hella too much. We are business owners here and that timing is terrible if you have to deliver your ends on an emergency basis. Maybe if i knew this earlier i would have moved my assets to a different wallet but honestly this needs to be worked on

Date of experience: June 8, 2023
Costa Rica
1 review
0 helpful votes
Follow Howard r.
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Horrible service,very high fees on the…
Horrible service,very high fees on the trades (on the spread)if they charged flat fees would have been cheaper.
I been traveling in Costa Rica on and off a rep called me up to invite me to a conference as I told him im in Costa Rica traveling so he told me to notify them so I can trade from there as I told him I have been back and forth to Costa Rica for 3.5 years and even opened my account from there.the next day I get a email telling me to pull my money out of the account because in 10 days the account will be closed cause I'm not living in the u.s?,I live in the u.s and I'm a citizen and was happy to leave this really bad platform.they also claim no fees lol they charge you a lot more then that as they charge you the spread on this trades they came up to $100+- fee for me on every trade almost.

Date of experience: February 01,202

Date of experience: February 22, 2023
Spain
1 review
0 helpful votes
Follow Big G.
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I had high hopes about them based on the testimonies an old colleague of mine gave but i guess i was fed the sour grape from their vine... 5000 CAD vanished into dust, God knows where! I pressed for an answer, customer care kept pushing me to technical dept, the whole thing looked like i was been tossed around in a game because the technical department could not give me the answer i wanted. I tried with my bank being the financial institution through which i financed my account, they told that my dealings with Etoro was CONSENTED and as such they could not make a claim on my behalf, i felt so pained!
I was able to recover way over 70% through an assets & capital recovery agent that was recommended by a relative. Should you ever lose funds trading online, you can seek his legal assistance, you can contact him: Alexkarlsson17@ proton mail. Ch

Date of experience: May 4, 2020

Overview

eToro has a rating of 1.4 stars from 105 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eToro most frequently mention customer service, bank account and much money. eToro ranks 5th among Centralized Exchange sites.

service
53
value
50
shipping
21
returns
27
quality
42