Etsy

I have a special event planned for Valentine's day. I have asked shipping questions now 3 times of "Patty". All "she" does is quote back to me the shipping policy that I have read on the site and also quoted back to "her" and then asks if I have other questions. My item should have been shipped by now (2/3), but "she" is now saying that it will ship on the 14th, and it won't arrive until the18th. I asked about this prior to placing my order.
I also asked, in my first message, about the size and an extender. I have had no reply to this. Copy and Paste is not customer service. That has been the same response every time.
At this point, Etsy, DarlingJewelryStudio from Miami, Florida, has given you a bad name, and I will never shop your site again. Further, I plan on telling everyone I know about this and encourage them to go elsewhere. Three strikes, "Patty".

Dont buy ever at this BS market place. Seller totally liar and dont refund my money. I place order for abaya and what i received is TOP with cheap details. How come? And etsy said they cant do anything about it? Is this serious? Sh*t! Dont ever buy or you will lose ur money!

I was uncertain about purchasing body jewelry on etsy until I shopped BeltaneMoon. I am more than amazed at the quality, communication and prices at Beltane Moon. The shop owner goes by "Steel" and is extremely knowledgeable and friendly and pretty funny, too!

Next to impossible to get a decent search. The more descriptors you add, the more Etsy pushes you toward something they either want to sell or something they're making the most off of. Eventually the search craps out and you have to re-enter. Etsy also selects a category for you even after you have said what category you want to search in.

When you get into a dispute, Etsy favors the customers whether a customer caused a damage on the product or even used it regardless of final sale terms. As a seller, I have lost over $600, and have to pay for the return shipping fee for the product that the customer used the order for a wedding, and the product is not sellable as the customer damaged the merchant. My even one star is not worth! I am done with Etsy.

On Etsy.com, I discovered the ideal outfit for my wedding, and it was amazing. It fit perfectly and was delivered shortly after I ordered it from a UK seller. I heartily endorse this website to anyone searching for a unique wedding gown.

Etsy is a solid site that has been around since about 2005. The site itself is clean, navigable, and easy to use. Several of the reviews here on SJ have been about specific sellers - that's not what this review is about.

Like several other online sales sites - each vendor/store is a separate transaction. You are dealing with a different person each time. Look at the star ratings of each store before you buy and leave feedback. Most sellers will want to protect their reviews and ratings and provide you with great service.

This site is heavily craft specific and has a niche following. If you make handmade items you probably already know about it and/or use it.

REASONS TO USE
[1] You like to make/buy handmade items
[2] Clean, sophisticated, easy-to-use
[3] Lots of great person-to-person stores/vendors

REASONS TO LOSE
[1] You are unable to understand star rating systems
[2] You are a compulsive buyer who does no research before you purchase

I am an Etsy shop owner. I actually have two shops one is five years old one is just a year old. I recently had my five-year-old shop hacked and contacted Etsy immediately for help. They responded by suspending both my shops stating it was for my protection. I strongly believe it was for their protection not my own. I am a single mom of two daughters and my Etsy shops are my main source of income to take care of my family. I have made numerous attempts to contact someone at Etsy for help and support to no avail. The company that preaches and teaches to us shop owners on the importance of great customer service has proven to practice just the opposite. I am angry and disappointed; among other feelings I am heartbroken. Etsy had given me the opportunity for a life I truly enjoyed and now, in my opinion, has taken it all away at the click of a mouse. The hacker started the process but Etsy has done the unrepairable damage.

Will never use Etsy again... this is a scam... ordered this on Dec 6... says was shipped by shop Dec 8th... It is now Jan 3rd and still not here... according to tracking info - still in country of origin. Etsy will not do anything as the shop owner shows it as shipped. Who knows if they really shipped item or not. It was a Christmas gift. Now shop won't respond, I have no item and no refund. I will be going through my card company to dispute. What a nightmare and Etsy has TERRIBLE customer service.

If there is one thing that a lady's adornment is incomplete without its ornate, it is the bracelets. Bracelets enhance the look of the hands giving it a regal appeal. Brilliant designs and patterns of bracelet for women are available in online portals such as footsoles24
I shopped Personalized Infinity Bracelet from here, which is awesome. Hanging from the infinity is a sterling silver heart charm and Swarovski crystal birthstone in a silver plated frame. This bracelet is 6.5 inches with a 1 inch extender chain. It cost only $31 which makes it a perfect choice for every golden heart. Its a nice shopping experience here.

I have shopped on Etsy for years! Spent thousands of dollars on that site! I guess the policies have changed. Or the shops dont care. Second time never receiving my package. Sellers are small shops arent held responsible to make customers happy. Etsy doesnt do anything either. Im done. I wont shop on Etsy ever again. Sucks to waste hard earned money online and have no guarantee of ever receiving your package. Shop local or direct!

Half of the goods for sale on Etsy are not homemade - unless you define homemade as made in a factory in China. So many of their items can be found in discount stores and even Chinatwon that you are wasting our time if you want qualify goods that are homemade. I suggest people stay away from shopping on Etsy until they don't lie about their policy of requring Sellers to sell items they design or make.

I love this site. My family has ordered multiple items from this site. We have loved everything we've ordered and received great customer service from all sellers on this site. Would highly recommend :)

I ordered some stickers for a friends birthday. I looked for a sticker seller with great reviews and I ordered the stickers. Shipping took longer than expected as apparently since I ordered on the weekend it wasn't marked as a real order till a week later when I messaged them about it. So after a week my package has finally just been shipped. It takes approximately three weeks to get at my house for two stickers. Nonetheless, my friend was very happy about her stickers as it was of her favorite bands. So even if the seller has great reviews there's always some problems.

I love Etsy. I have purchased quite a few items from the site and have always received my items swiftly and find them as described. Everyone has been polite. I will continue to purchase from them in the future.

This site is purpose built for scammers and shoddy products. It is impossible to get a refund for faulty products and the customer service is hopeless. I paid with PayPal and the customer service tells me I must lodge a product complaint with PayPal! Even though I purchased through Etsy - it's a total joke. DO NOT BUY THROUGH THIS SITE. I definitely will never make that mistake again.

Evidence attached. After (no kidding) 2 hours of use, the zip broke off the leather bag I bought ($150 USD) and the stitching is pulling out. I asked for a full refund and offered to return the bag. No joy and Etsy take no responsibility - just palm it off to PayPal.

The site is a scam and a fraud. Disgraceful.

I never received items and tracking showed "Origin Post is Preparing Shipment" almost a month ago, but never actually shipped. Seller refused to refund and Etsy closed my dispute for non-delivery saying "Etsy is unable to hold sellers responsible for items lost or delayed in the mail" and "We recommend that you contact the shipping service for assistance with locating the package." My items were mailed from Shenzhen EMS China - how could I possibly contact them? This is the second time I've had non-delivery of items ordered from Etsy (and I've only ordered a few times) - both were argumentative sellers and Etsy's dispute resolution process is worthless. I'll never order from them again.

I bought 50$ worth of jewelry and it never arrived. The seller would not respond at all to my issue with the missing package until forced to when I escalated the issue with Etsy. She immediately became nasty and accused me of trying to scam her though the tracking info shows the package never leaving the hub in New York. Because she was able to provide a picture of the package labeled to my address, Etsy says I'm out the money. Its their policy. Amazon and Ebay do not hold the buyer responsible for lost packages, Etsy does. My credit card company has already credited me and will back charge from Etsy. Etsy rules protect the seller and is the only one who does. The shop owner is virginie from BijouVintageMercerie. Also you cannot rely on the reviews for a given shop because Etsy often removes the ability for customers to leave a review when there has been an issue. SHADY.

They invite you to ask questions, but they don't answer them. I asked for information on how to personalize the item I bought, and they did not answer the question. Created doubt for me when ordering that I got it right. Did not appreciate the lack of response on the website, especially since they seem to be encouraging questions. This was the middle of the day, by the way, and still no answer.

Many personalized jewelry items are listed as HANDMADE. In reality those items are programmed by computer & are cut with machine or laser cutters. The only part done by hand is attaching the machine made trinket to a machine made chain. That is hardly considered handmade. What Etsy is doing is called false advertising & deceiving buyers.

A personalized necklace, weather it is a monogram, name necklace or any pendant with a name is handcrafted, cut with a jewelers saw frame using delicate jewelers saw blades.

If it is programmed by computer & cut by machine or a laser cutter it is not handmade.

I ordered two gifts from them for Christmas and I did not get either one of them. For the first purchase, I was notified after Christmas that there was a glitch in the system and what I ordered was already sold. The second, I had to open a case to find out where it was and after a lot of back and forth I still did not get the item. So there was over $200.00 tied up in presents that never came.

This is really worst site ever! They charge so much for renew buyer's products but worst. First not much people know this website and support is terrible. So many problem of site. They need to upgrade their site and marketing too.

I ordered a pair of sandals through Etsy. I pushed the Submit button a second time because nothing seemed to happen the first time. Two pairs of sandals were shipped in one box, but I was charged for shipping twice. I was ultimately charged $347.28 CAD, including $73.82 CAD for shipping, for a pair of sandals that I thought was going to cost me $136.73 CA! I opened a case for dispute resolution, but Etsy did absolutely nothing for me.