Etsy

I've shopped on Etsy several times. For people who don't know, it's marketplace of thousands of sellers. I buy gifts for my daughter, as she's a huge beauty fan but she's vegan, and it's sometimes hard to find products that are cruelty free and vegan. I've had great results with the sellers I've shopped. However, be careful with clothing. I bought myself a few t-shirts, and one was only in men's sizes. I got a larger size, as I didn't know if it would shrink. It was a large and I barely got it over my head. And it wasn't worth returning, so next time I'll be more careful.
I've also started making candles. I bought some scents to add to them. I ordered I think 6 different oils. Only 3 came. I wrote to the seller, and after 3 months I gave up and wrote to customer service. I got a refund very quickly.
So. Overall, I like the site. And I will continue to use them, especially for beauty products.

Be careful when ordering express shipping when ordering more then one item. Etsy will split order and only send one item express the other regular. Which causes delay in one or all items. They should at least notify you of this prior to completing order not after!

I love this site. They have a great selection of all kinds of stores (by people) and I always find goodies.
Now, your opinion can differ depending on who the seller is and what they're selling you. I've never had a bad experience on this site before.

Great idea, poor customer support. I initially thought that the customer here is really protected (like on ebay for example), but it turned out that it is really hard to get them to help in case an item you purchased is low quality or not as described.

Bought an item through Etsy from a co. Called " made in America" Charged over $16.00 for shipping and is coming "snail mail", from USPS. At that price it should be coming " priority mail". Been waiting and waiting, but arrival time keeps getting pushed back. Tracking says it is proceeding through USPS system, tells me a lot! With No info where it actually is. I'm done with Etsy. Terrible co.

There are many talented artists on Etsy but also tons of resellers who make the front page every day. Big sellers bully smaller sellers and get away with it regularly. I've had both good and bad experiences buying and selling there. Bottom line, get your own website if you are a seller. Etsy owns their site and your store. NOT you. I don't know why sellers don't understand this. As a buyer, I would rather deal directly with a business on their own website and not have to give Etsy any of my money. Tons of sellers copy each other and accuse each other of doing. The sellers sound petty every time you visit the forums. Doing business there reminds me of being in high school.

I had one buyer who sent a picture of a ripped bag who said it happened in shipping. Etsy returned her money. Since it was a tea item I could not even accept a return. A couple months later Etsy said one of my products was prohibited. At the same time they allowed 10 other sellers to sell exactly the same tea. They removed all of my items even though they were not the same. If they do not remove my suspension I will sue in small claims. This is easy to do. Sincerely Mojave Trails

If anyone has any questions to buy in this place, I recommend that you listen to your intuition and do not buy or write to me and I will tell you my experience. The folder is nice, only what you request does not and they charge it. Then you give send to the purchase you get a $60 shipping fee. I paid $160 for a simple folder and the name they put inside is not visible. I've never had such an experience shopping online. And when you communicate by email, they answer you with all the unacceptable excuses and they don't solve anything for you. A real scam!

I've been selling on Etsy for sometime now. I have had only good experiences with my sales, feedback and customers. I follow the rules, make sure my orders are out within 24 hours of purchase and follow up and make sure those packages have been delivered.

Many of the complaints I have read about Etsy and shops being closed is because the shop owners did not following Etsy's policies or are not selling authentic handmade.

As a buyer either on Etsy, eBay or Amazon, I research the seller first for red flags. If they have bad feedback or no sales, I don't purchase from them.

All in all, there a many, many reputable sellers on Etsy that sell wonderful, authentic handmade items.

I'm sorry to all those shoppers that had a bad experience with a bad shop owner.

Hopefully more of those bad shops will be closed soon so that they will no longer smear the reputation of good and responsible shop owners on Etsy.

I am reviewing the etsy shop Cherished Sentiments.

The shop owner is lovely when you are in the ordering & payment process. As soon as they ship the sub standard jewellery with errors that they have made they don't want to know you. They made typographical errors on both pieces. After several emails all with no response I can easily say this is the worst shop/person I have ever dealt with be it online or in person.

Etsy does not answer phone calls. They keep taking out money and charging me fees for a shop I closed several months ago. Dont give them any bank account number or debit card information. Dont' sell items here since they do charge miscellaneous fees for a closed account. Nothing was sold, nothing was bought and they keep dipping into my account. Beware. Seriously. You cant get help because they don't answer their phone number or email back.

I just cannot believe the amount of counterfeit sports cards on sale on Etsy. Why does Etsy take no action on counterfeit sports cards. Etsy should be ashamed they are a front for the sales of counterfeit sports cards. Just take one seller.

50 Count reprints of Michael Jordan auto cards - I can count 10 listings. That is 500 counterfeits. See image below for examples.
While most buyers are unknowingly buying counterfeits, see some comments of this seller.

"Cards were/are completely fake. Not from any legit card maker. Don't buy from them. Do NOT recommend. Will never purchase anything from them again. False advertising and a complete scam."

"The cards are so thin they can barely be called cards. These things are wafer thin and barely there."

"Just wasn't close to feeling and looking like a real card. I know it's a reprint but is printed on such thin paper that it doesn't seem right."

"The map is a bit dark and one is the color off."

"cards were dark. Just ok"

I have all good things to say about this site... Everything I have purchased so far has been handmade, unique and great quality. Customer service has been excellent, communication thorough and professional.

However, I wish to point out that each order experience is reflected on the actual individual shop and seller within the Etsy site, not the site itself.

I find that if you make an honest review using criticism instead of just negativity your comment is likely to remain on the seller's profile and could possibly be addressed by the original seller to resolve the issue.

If you have greater issues with an order, you can make a complaint with the Etsy site to investigate the matter. Just look for the "Do you have a problem with your order?" link under your order history for more information.

I'm kinda "Meh" about Etsy. There is so much just crap that people claim is handmade that I can tell is being pumped out of a factory oversees.
I have bought two things from Etsy and one was great and arrived and the other one the seller closed their shop and Etsy pretty much told me, "Oh well sorry no refund".

This is a fairly large site for buying and selling original, handmade items. I am a seller on etsy and have sold a few of my Twilight-inspired jewelry items. I have always received instant payment from the buyers. It costs a small amount to list & sell items, but items listed here will sell for more than they would on ebay.

ETSY has just announced that if a seller does not offer free shipping, their listings will end up beyond the first page of the search where 83% of sales occur. Not only is this outrageous, in that we are all charged the same fees, I just got off the phone with a befuddled Etsy customer service rep. I was told that unless I offer free shipping, EVEN my promoted listings will go beyond the first page in the search, unless it's very rare with little competition. So, Etsy is charging me for a service they have agreed to but will not honor. This sounds illegal to me.

I am definitely a Etsy addict. Etsy is a website where you buy from individual shops, like a virtual vendor sale. Most shops sell handmade items and there are many small businesses worth supporting. You can always find a local shop on there, to support shopping locally. I love being able to use this website for unique gifts, and it is my number one website for gifts. I am known for giving amazing presents, and many Etsy shops make many custom and personable items. I have never been scammed on Etsy, but my friend has once, and the customer service was top notch and refunded her immediately. She did not read the reviews, which is something you should always do with the individual shops on the website.

I have never bought anything from Etsy myself, but as a seller, it is a neat website to sell your products on. Of course, you have to invest in advertisements, otherwise, your products will not be seen. Besides that everything is just great.

Had put a lot of effort into making an online store and even making a few sales. After 2 days of being open Etsy closed my store permanently. Reason? I provided them with a bank statement instead of utility bill for address proof. I explained I can get a utility bill but no the decision was already made and I can not get a reply from them. No warning, no reasonable explanation or willingness to help, no explanation as to what happened to the sales. Nothing. Disgraceful behavior from Etsy. Will use another platform instead - my mistake for not checking reviews before!

This website does not give a $#*! about their customers. Not only that, they will do everything to make themselves sound right. I'm telling ya, do not ever order on etsy here. You'll just end up wasting money. This website is full of $#*!. Customer service sucks, and guess what, missing items or whatever you name it, they can't do anything about it. You'll just end up wasting your money.

I have sat here for 2 days listing items on Etsy and now it won't let me input a credit card to list them! It keeps highlighting my country--
USA--and will not accept any of the 8 cards I have put in. So I have spent an entire week naming my store, uploading photos, measuring, comping, describing all for naught. Guess I don't eat this week. Thanks etsy

I recently opened up an Etsy shop, and I have been an active buyer for years, and I have always enjoyed using Etsy.

Keep in mind that all shops are owned by different people, and they will all work a little differently. Before buying from a shop read the reviews and shop policies, and remember you get what you pay for. Some sellers are definitely not worth dealing with, but the majority are wonderful.

I was looking for some unique Christmas gifts and a friend referred me to Etsy. While browsing on Etsy I saw a shop called Bead A Little Bead. The shop has a lot of different jewelry pieces in it. I had ordered some angel earrings and a necklace as gifts. The jewelry was mailed out the next day with a delivery confirmation number so I could track its progress. It was well packed and came with a free gift. I would definitely recommend this shop to anyone looking for some cute inexpensive handmade jewelry pieces.