Etsy

I decided to buy a watch from the company ResinOliveWoodWork
I paid 200euros, they never shipped the product and never reimbursed me. The support from the marketplace is also powerless and even worst they don't allow to put a review on their platform. It's a total scam where bad sellers are protected by the marketplace itself.
As you can see on the screenshot. They say they will reimburse me but never did (after 3 month telling me they will).

Sellers are more protected than buyers and the buyers are not genuine for example they wont let u cancel orders that are not yet shipped they force u to take them even when u have decided to change ur mind. And then very expensive compared to other places for the same products.

I ordered two items from this website. The items arrived at my house 2 days after I ordered them. I had read some bad reviews before i purchased the items so i am really glad everything came out okay. Everything was in great condition and I am very happy with the results.

So, I ordered an item from this website and when it hasn't arrived (after a month) I opened the dispute on their website but they just pointed me to PayPal (dispute still open). What's even worse they closed my dispute on their website before the dispute on PayPal was over and prevented me from pursuing this matter any further. On my emails they would just reply "how sorry they are, but can offer me a 50$ voucher on my next purchase". So all together they ripped me of for 200$ but offered me 50 back. What a nerv. Customer service 0 points. Never again ordering from these amateurs.

I recently purchased some stickers for my baby's nursery through Etsy. The product was as described and arrived at the time promised. The website is cool and there is a wide variety of products. I only wished that the shipping was free, since I spent a lot of money on the product.

I've had nothing but good experiences on Etsy, both as a seller and buyer. I'm very confused by most of the reviews here. They seemed to be left primarily by (1) sellers whose shops did poorly, and (2) buyers who aren't accustomed to shopping online. Compared to Ebay, where I've been scammed more times than I can count with no redress, Etsy is 1000 times more trustworthy, offers better service, and better products.

I purchased an expensive custom table top from one of Etsy's sellers: GreatSpirit Hardwoods / SpiritCraft Design. The item arrived 5 weeks late and was damaged and defective. Repair costs exceeded $600.00. The seller refused to pay anything and Etsy refused to intervene. Apparently Etsy offers no buyer protection whatsoever! You're completely on your own if there's a problem. Customer service is non-existent. Avoid buying from Etsy!

My store was closed by ETSY and i offer more pics to show all of is do my self but ehy no reply... any new suggestion for new marketplace? I am live in HK, good selling more people will go, on ebay pls, lower pirce

I've about had it with Etsy as they make it increasingly difficult to choose your preferences. After you make your first choice you're sent back to the home page to choose 'preferences' again for your second choice, then back to home again to choose, price or color, or size or location--each choice made after returning to the home page. Then if you view an item you must start over and make your choices again--individually. But first you must plow through the ads, And the items that have nothing to do with your carefully--slowly chosen--preferences. No thanks. I'll stick with Ebay.

I've been selling on etsy for about a year, have over 3000 sales 100% positive feedback. I didn't realize I have a few items (about 8 out of my 400 listings) have infringment problems! Without warning, my shop was shut down. Emails or convo take 3 to 5 days for them to reply and it is short and copy directly from their "DO and DON'T" which is sometimes hard to understand. They don't even have a phone number to call if you need help. Even ebay has a customers service hotline. When I try to ask advice in the forum, they shut me down immediately! Horrible service!

I ordered an Armenian bracelet on Oct 22-2016. To give as a traditional gift. Due to a death of my Friends mother. I waited thought did not go thru so order again on Nov 4th. Come to find out. The first one was paid for. So 2 orders have not gotten here to Nm from California. 1200 miles away. I feel horrible. My friend was awaiting gift. Now gifts who does not feel horrible they promised there best friend a gift and it never arrives.
This is a scam. I was emailed stating holidays and mail are to blame. But they have no idea where cuff bracelets are. I paid them for shipping WTH?. I say stick with Amazon. This site allows fraud. Today is Dec 2nd 2016. Shouldn't my order be here. They got my money! Beware this site is fraudulent

I recently opened an etsy shop. I listed my items, paid the 20 cents for each listing, and since i work with a print on demand service, each of my products are listed as having a large stock of items. All well and fine, until i made a few sales and, get this, Etsy charges you a new listing fee of 20 cents for each sale you make, as if i was renewing the listing! This is ridiculous, my original listing was not renewed, i had listed the products are having more than one for sale, they should not charge me as if i had put a new listing up on my shop! Outrageous! Not only that, but they also charge me a 20 cent fee for "shipping" on top of the shipping cost, so i pay extra 20 cents for them to do nothing, it is a site fee! And on top of all that, they still charge a transaction fee! Unbelievable!

After a seller promised to refund us when our custom order was shipped damaged and the wrong size agreed on. The seller not only kept our money but also has our purchase in hand. Told us to deal with etsy. Etsy came up with some crazy explanation why the case is closed. No way to get a hold of them. No phone number that allows you to talk to anyone and they do not respond to emails. Just closes cases. Numerous complaints on Google for the same type of story. Wish i would have seen these before i used this site. Now out 300 with nothing to show for it but a loss. That's why this seller said deal with etsy he knew they would do this. So frustrating. Stay away from this site. It's fraudulent. I'm surprised they have not been investigated they allow these things to happen to many unsuspecting users. Hoping our bank can help get our money back. PayPal does not protect for custom orders pet policy. Ughh what a nightmare. Stay away! Save yourself alot of grief!

Sadly, while there are many good, honest salespeople on their site, I have encountered 2 that have taken my money, do not respond and over a month later I still haven't gotten my product. The latest one is Eurohand- Ozen Gunes. Etsy's attitude is sure, we'll give you a refund... and then allows the person to continue selling on their site. Their customer service is obviously out of the country with your standard foreign responses (They always sympathize with your situation) and they are anything less than the 'human' that they claim to be. Horrible customer service, so disappointed. Great concept to help the small business owner, but marred by their unwillingness to boot the bad guys from their system.

The shop Sacred Jewelry Pamelia Designs is one of those Etsy shops that gives resellers a bad name. Her jewelry items are inferior in materials and workmanship. When I wrote about a problem, the shop proprietor (Pamela C Diegert) said no one else had a problem. She refuses to accept exchanges or issue refunds and is arrogant about it. I was particularly disappointed in necklaces, which were very expensive. The components seem to be glued together and there is felt and badly knotted cords for necklace beads. I am unlikely to order from her again, nor from Etsy. Thank you.

Wonderful product, great paper quality, VERY CUTE designs. I purchased two card packs for my grandchildren, one boy and one girl design. I was impressed by the immediate attention given to my order by Colleen. She sent proofs and as soon as I responded they were printed and shipped! Great service Colleen! I will definitely recommend this site to my family and friends.

I ordered from Hello Little Joys/Little Joys via Gmail in February 2014. In particular, the sushi hair clip trio sit and bandana bib trio set. When I received my items they smelled of cigarette smoke. The hair clips fell apart immediately and the bandana bib had a Chinese tag on it. Come to find out that this individual is an infamous scam artist who purchases her items from Aliexpress and resells them for more. I found it sketchy how this person doesn't list their full name or address. Come to find out it's because she's well known for being an insane thief and hides her name because of this. Beware!

#hellolittlejoys #littlejoys

It'd be a much better site if I wasn't charged selling/listing fees for items not sold/listed.

It's a decent merchant community... but the admins have to get a better grip on business practices before they become eBay/Listia/Craigslist...

I purchased from a seller on 5/9/18... Despite numerous email from the seller that she would ship, then did ship... I still have not received my merchandise. Involving the company does NO good. They do not respond or reply to your email and there is no phone number to speak to a human being. Very Disappointed... I have been scammed with no recourse.

If you're a seller, watch out for Etsy's dodgy billing practices. They intentionally make the billing extremely complicated and unclear. They don't notify you of what you're being billed for, and hold your shop ransom. They will suspend your shop WHILE charging you for it, and while it's suspended, they keep racking up the bill on a shop that cannot sell anything. They then refuse to let you close it until you've paid up. And yes, you guessed it, while you dispute the payment, they continue charging you on a suspended shop. Absolutely trash ethics. Shame on all of you.

I am quite happy and satisfied with Etsy. I haven't bought much though... or rather I should say that I have till now bought hand made jewelery from one seller.

She is good and offers authentic stuff. Shipping too is on time, stuff is nicely packed and all jewelry comes in gift boxes (an extra bonus!).

Her shop name is myglitteringworld and she also recommends few shops to buy other stuff like painting, paper decor, etc. Since shopping has been a good experience so i guess has some good sellers too.

Before I purchased the item, I was not told it would take 3 weeks to shipped. This gift was meant to be a gift to some one till now I haven't yet got the item, it's very frustrating there is no point in even getting it now.

I wanted to look at vintage craft beads. I selected "beads" > craft supplies & tools >UK >vintage>price lowest first. What came up were buttons, iron pyrite fossils, knitting patterns, beaded purses, cabochons, sea glass, beaded cardigans... in short, a whole load of items that were not beads. I began to add minuses. "beads" -buttons. I pressed Enter and Etsy wiped out my filters and re-set to Anywhere >All Items and Relevency. Long story short, every time I added a minus item Etsy re-set all my filters. When I'd added everything that was not beads, it returned only ONE search result. Which was a bonsai plant made out of wire!
Etsy's search engine is frustrating, ridiculous and archaic. Want to waste hours and send your blood pressure through the roof this is the place to do it.