Etsy

Poorpoorpoor. I recently want a decoration ring. I googled and I went to etay. Bad experience with that! The customer service even did not want to talk to me. When I asked, "Do you have other pics of the ring from different angles?" She said yes. And then I waited, waited and waited. She did reply. Then I asked," Could you please show me?!" Then she gave me one pic. Eh... I then asked again when I did not know how to make my payment," How shall I make my payment?"(I am the kind with no much online shopping experience) Shen then said, "Steps are clearly posted on our site."... What have I done to deserve this? I just want a ring! This is ultra contrast to what I have experienced at Persundresses.com. They treated me like a respected guests. Custom services were so considerate. I thought I will never come back again, no matter how fabulous the products are. So depressed. Damn!

My etsy shop is suspended even though I am updated with my payments and they wont tell me why? I can not get in touch with any one from etsy they have no contact information and I have sent emails with no response. My etsy shop is attached to my website so it looks very unprofessional and I have a fashion show coming up and I promote all my sales through my etsy shop

I did my business in Etsy since 2015, crawling on my knees. Everything started from zero. Just last 2 months my business started to shine, I was so happy then out of the blue they deactivated my star items. Not only that, someone ordered from me they holding that money and told me not to ship until clear! Hell, I contacted my customer and ship my product on time. Etsy still holding my money, tried to email and call... NOTHING! What is that protection to buyer and seller? The buyer would think I'm a SCAM if I don't ship their order. I don't care, I shipped my product even tough Etsy still holding my money. My customers are important to me. Beware if you want to start your business in Etsy

Customer service is terrible. All they say is "I can understand your frustration". If this is a purchase over 20 bucks, go somewhere else. They will keep your money in "processing". I am about to sue them. I am about to report fraud on Etsy.

Today, this is my first time having horrible customer care with those idiots by email. I had a package delivered yesterday. And I didn't know it was delivered. Then I realized today that it got stolen. So I bin emailing them today and told them that my package got lost or stolen. And they refused to refund my money. That's a shame because I just lost money. I should of had it delivered to my mom's house to keep my package safe.

I was impressed with the prompt shipment. Item wrapped safely so it couldn't get damaged.
The item was more beautiful than I anticipated. I'm so glad I stumbled upon this awesome
Place to shop absolutely everything. I love Etsy. I spend enjoyable hours just browsing.

Etsy would not help me with a terrible seller, GroversGrove, on their website. I got screwed out of $2000. 00 for a busted product. Don't buy expensive items through Etsy and especially not from one of their sellers, GroversGrove!

I'm thinking of closing my shop because after about a 7 year span, I've sold maybe only 50 items. My daughter opened a shop, she is over 18 years old, but used our address. She had a claim on her shop, and etsy SUSPENDED MY SHOP (as well as hers), with no notice to me, after I finally got through to a representative that was supposed to help, they told me there was overlapping information between the two shops and that is why MY shop was also suspended! The customer service experience was AWFUL, almost rude. This is the last sentence of the last email I received from them, copied and pasted. "Because we've shared all the information that we're able to regarding this connection, my team and I will be unable to respond to any further emails on the subject."
Even when I reached out with a new claim, they WILL NOT return an email. Absolutely saddened by this. I used to own stock in this company. I sold it.

The TV arrived safely and in perfect condition. Thank you for the fast shipping. The TV and DVD works perfect condition. I only needed it to adjusted the color a little bit, everything else is very good.And not even a scratch. This TV look brand-new. Thank you very much! Highly recommend you (seller)

Terrible customer service no response to any emails. Theres no published phone number to contact customer service All nine bachelorette girls have been tracking their shirts to no avail. Contacting seller to no avail. Etsy still has not responded. None of ours have arrived in time, most didnt arrive at all. Site says 1 to 2 business days its been 2 to 3 weeks Buyer beware! Id never use Etsy or Quteez, seller, again!

I love love love Etsy.com. I love browsing through the unique products that I could never find in a store. Would definitely recommend Etsy to anyone who is on the hunt for an amazing present or something special for yourself!

I have to say that Etsy almost has most of the wanted things to buy from furniture to cooking to clothing to footwears to personal things as well. You can also be selling and earning your sales which is also pretty cool.

I placed an order with Esty but never received it. They not only charged my Visa but they also planned to automatically bill my Visa every month. I tried calling the company, left a message and got no response. I also e-mailed them also no response. This company is a scam, they are ripping off customers, put out of business and thrown in jail. This company is so bad that they shouldn't get even 1 star

I am truly upset with Etsy as I have purchased through them often. They do not provide support to customers. Every time I request a call back and speak to a representative, they verify my information, I then get disconnected and receive no call back! They do not stand by their customers!

#Eileen Mikolayunas
#SenecaPondCrafts
This Etsy Shop owner is an unfair seller. She misrepresented her product, then refused to do anything about my complaint. I will never purchase from her shop again, and I caution others. She is not at all concerned about customer relations. All she cares about is selling the next thing she puts on her site. Very RUDE person too.

I purchased 50 mini-tubs from TheChalkFactory (https://www.etsy.com/uk/shop/TheChalkFactory/about) via Etsy. I spent $85 on the product plus shipping. It arrived quickly and upon opening the box, I found that several of the tubs had exploded inside the box all over everything else, staining the paint brushes and other tubs. I contacted the seller, and she said "not my problem - take it up with the post office". I opened a case with Etsy, and they said "not our problem, take it up with the post office."

So, the seller on Etsy did a lousy packing job, blamed the post office for improper handling, and now it's my problem to deal with, and I had to rush order other items from Amazon.com. What a waste of time and money!

STAY AWAY FROM ETSY!

They closed my shop down before I even opened my shop. I had barely made an account and they just shut it down. I have emailed them 5 times and not a single time have I received a response. This website sucks!

1 or 2 days after opening an account, it was deactivated.
I had to contact them to figure out what was going on.

Their reply was that [an account related to this one has been closed]. So they state that an account related to mine has been closed and so they have closed mine without consulting me and without asking me if I had any connection to it.

They did not refund me what I spent to place for sale items on the Etsy shop.

What kind of organisation does that?
This people have no idea how to run a business and I am really sad with their behavior.

They have definitely lost a very good client because I would have used it for all the products I have considering that I have a new business.

Stay away and use eBay is much safer and much more accurate and at least the customer service talks to you and tries to work things out with you and they refund you the money if for any reason there is a problem. Here they do not care!

I have ordered items on etsy and they have taken forever to ship. I will not be purchasing from etsy any longer. I also have a shop on etsy to sell my artwork and photography and etsy treats their sellers like sh*t. I will be selling my items elsewhere.

Some very strange experiences with Etsy. The account was suspended from the 1st day without any product upload and then unlocked after appeal. Then I was suspended again for the 2nd time after I uploaded my 1st product. I appealed again as I cannot see what the issues were. They finally emailed me stating that they permanently closed my account due to violations. However, they cannot explain why and they will not respond to any questions.
I strongly believe that if a company is going to close your account, they should at least explain what the violations were instead of just quoting the Terms links. The product that I was aiming to sell is not dissimilar to other products they have on their site for sale.
I would not recommend them as they cannot provide clear guidelines and they can close you without explanation and based on their own subjective judgments. Imagine having a store full of products for sale with this sort of dictatorial power looming over you!

I have to say that I have no any issues so far purchasing on Etsy. I bought this product https://www.etsy.com/listing/*******/secret-message-locket-pendant-brass-long?ref=finds_l for my mom last Monday. It is exactly as it looks on their product image on their site and I really love the quality and design. Will surely come back!

On 9/26/22 my computer was remotely hacked. I made Etsy aware through contact they cut me off out of fear I was the hacker. It was a horrible experience dealing with Etsy. I emailed daily telling them to cut off my shop as sales kept coming in and I could not get in the shop. It took me two months to prove who I was as I begged in emails for them to cut the shop customers kept purchasing. They did nothing in return my shop went from a 5 star down as October right into December continued. All the money from customers went into the hackers account I ended up paying 600.00 in fees. Horrible experince down right horrible as a seller. I also ask them to remove the negative reviews for those months and they declined as I had no access to the shop whatsoever. I have all the documented proof in emails if anyone wants to view it. They treat sellers horribly and most of the items are not handmade I turned in many shops.

I had shopped on etsy.com. Lately and the people are very ignorant and disrespectful to me. I will never shop with them again and never will. I recommend to everybody! Do not shop on etsy.com. The people are very ignorant and disrespectful. You don't need anything from them.