• Eureka Surveys

Eureka Surveys

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Overview

Eureka Surveys has a rating of 1.3 stars from 20 reviews, indicating that most customers are generally dissatisfied with their purchases. Eureka Surveys ranks 243rd among Survey sites.

  • Service
    13
  • Value
    14
  • Quality
    13
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
7
6
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How would you rate Eureka Surveys?
Top Positive Review

“Good app”

Monique H.
8/25/21

Very fast payout and survey amount goes up the more you do. Be patient and it will pay off. I also had to contact customer support and they were extremely fast and helpful.

Top Critical Review

“Eureka scammed me! Don't use it!”

Mercedes R.
6/12/24

I've sent countless emails for support and no response. They owe me $22 dollars and I won that back on May 16th! I never received the money and I never got even ONE response back. TOTAL SCAM! Took a lot of time to earn that $22 dollars too. Don't waste your time! I'm STILL sending emails almost a month later and still nothing. I also left same review on Apple Store app under their app reviews and it said "contact support" lol even though I clearly stated YALL DONT RESPOND. Ridiculous

Reviews (20)

Rating

Timeframe

Other

Thumbnail of user mercedesr118
1 review
0 helpful votes
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June 12th, 2024

I've sent countless emails for support and no response. They owe me $22 dollars and I won that back on May 16th! I never received the money and I never got even ONE response back. TOTAL SCAM! Took a lot of time to earn that $22 dollars too. Don't waste your time! I'm STILL sending emails almost a month later and still nothing. I also left same review on Apple Store app under their app reviews and it said "contact support" lol even though I clearly stated YALL DONT RESPOND. Ridiculous

Service
Value
Quality
Thumbnail of user chargelliott
5 reviews
3 helpful votes
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March 22nd, 2024

I've completed surveys with no compensation and half completed many surveys to be told the survey was declined or closed and got.02 or nothing. I've emailed them about the uncompensated surveys and they won't bother to respond. It's been over the promised day for a response and I just tried half a dozen surveys (probably spent 45 minutes filling them out) and they were all closed or denied AFTER answering a large amount of questions.

Service
Value
Quality
Thumbnail of user jennyl568
1 review
0 helpful votes
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February 11th, 2024

I initiated a payout and did receive a confirmation email saying I would receive my e- gift card within 1-2 days. However, it was never sent to me. Tried emailing them multiple times, but the company did NOT reply! They scammed me for my previous time, money and my personal data and information!

Do not fall into their trap! Beware!

Tip for consumers:
I spent hours taking their surveys in exchange for cents and 1-2 dollars, but even worse, it all a scam! I didn’t get my hard-earned money, wasted my time, and gave away a lot of my personal data and information to this company.

The company did not reply to any of my emails once after telling them that I never received my payout (e-gift card). Horrible! Please alert others so they don’t fall victim to this scam.

Products used:
I did the surveys the company provided and shared my personal information and data like they asked.

Service
Value
Quality
Thumbnail of user pattyd179
8 reviews
4 helpful votes
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February 8th, 2024

Yes they also are with Survey Pop too Social Loop LLC owns them and there staff one sent me an email this morning and I filed a complaint with the BBB on this company they need to be required to pay all us survey takers more money than there required to plus the US DOL amd the labor union both has been notified it's time these companies got into trouble. It's a waste of time doing the surveys I got a screenshot I was flagged and several accounts to the staff is more than 8 I don't have but one with you. If you look on there site under terms of use they can share your personal information so who actually broke the terms of use Survey Pop did which is Eureka Surveys as well owned and ran by Social Loop LLC.

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Value
Quality
Thumbnail of user katrenag2
2 reviews
3 helpful votes
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February 5th, 2021

Survey sites are not meant to replace a job with a steady income and most survey companies pay very little. But their are some survey companies that are not legitimate. Eureka is one such company. I signed up with this company about 2 months ago and it's by far the worse survey company I have ever used! They locked my account and accused me of fraudulent activity because I attempted to many surveys. What kind of survey company penalizes you for attempting to take surveys? Needless to say not only did they still my time but they also stole $6 that I had earned for taking their surveys.

Thumbnail of user wilmaw66
1 review
2 helpful votes
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May 8th, 2023

I completed an offer to download and play family island game to level 20 and I would be paid $9.72. Well I did and completed level 20 over a month ago and I am on level 36 now and have been emailing them ever since and they keep giving me the runaround and don't want to pay! Their surveys are a rip off too because they will let you finish at least 75% of the survey and then you get a message saying that the survey is closed or it's broken. They don't pay you for the time you spent either!

Products used:
N/A

Service
Value
Quality
Thumbnail of user sandin4
12 reviews
19 helpful votes
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December 31st, 2022

I've tried being diff genders and ages. I'm never who they are looking for! You kinda get a hint at the questions, but i never make the cut, even after spending several minutes on the survey. If you're lucky you at least get 2 cents. Most times the survey disappears and you get nothing. At this rate I'll never make it to $5 to cash out. You think they could screen someone a little better.

Value
Thumbnail of user laum8
1 review
3 helpful votes
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April 5th, 2022

They should be removed from the app store!

As many other users have reported, the app offers compensation for completing surveys but hardly ever follows through. After spending much time answering and completing surveys, when it is time to be paid, the message will appear that "the survey has closed" or you "don't qualify", despite answering all of their questions. They are scamming people into doing this free work. Customer service responds to inquiries by accusing people of responding too quickly or by saying that sometimes bad surveys "slip through".

Please don't let yourself be robbed of your valuable time and of earned monetary compensations! Try the many other survey apps that actually follow through!

Tip for consumers:
you will waste precious trying and receive little to no actual compensation

Products used:
this is a survey for compensation app

Service
Value
Quality
Thumbnail of user scottj36
7 reviews
23 helpful votes
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August 30th, 2023

I've been a member of Eureka Surveys for around a year via their different apps (they own multiple survey apps & sites). I cashed out several times and everything was well. However, I cashed out recently and they did not pay. They acted like they cared because they responded to my support tickets. However, they stopped responding. Every time I leave a negative review (which is warranted because they are stealing people's hard earned money) they send me a message that they want to "make it right". However, they never send me the reward and they never made it right. I stopped doing any surveys for them until they make it right. I would avoid them and try a different company until they can be honest and pay people correctly!

Service
Value
Quality
Thumbnail of user joshb828
1 review
14 helpful votes
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July 6th, 2022
Verified purchase

These are scam artists. Go look at their Terms and Conditions. They say they aren't responsible if they decide they don't feel like paying you or if your funds "go missing" or they just don't have the funds to pay you. Yet guarantee on the home page and on the app that you will be compensated for the work you put in. You essentially agree to free labor and the entire facade is just a farce. It's ridiculous. Customer services ignores emails. Report to BBB so others are aware of this scam.

Tip for consumers:
Report, report, report. They won't stop if you just accept it and they have no consequences. Report, report, report. Don't let fake bots and fake reviews let them continue this behavior.

Products used:
Survey, you as the user provide all the work and survey answering and time and they pay you nothing as promised.

Service
Value
Quality
Thumbnail of user terencecummings40
1 review
0 helpful votes
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March 14th, 2024

They have access to personal information and your phone completely they need to be shutdown permanently

Service
Value
Quality
Thumbnail of user michaelg4192
3 reviews
5 helpful votes
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April 4th, 2023

You could go in and select a survey you could complete it and we had done her submit it'll take you to another survey and start from the beginning so realistically you're doing two surveys and getting paid one maybe but the one you get paid for is the second one which is less in the original you selected they do this all the time when I submitted a complaint to them for survey that was a dollar and it took like another one that gave me 10 cents they decided to give me another 10 cents as equity for the mistake that they made

Tip for consumers:
No

Products used:
No

Service
Value
Quality
Thumbnail of user bonnieb863
1 review
2 helpful votes
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September 9th, 2022

Eureka surveys used to be really great back in the day but now they got do they want to give you a penny a day what a joke when somebody's trying to make an honest living so I got my f****** iPhone stolen and had to change my email and and now they're treating me like some slave or some red headed stepchild the rejection is horrible I've been on $4.50 for 3 months now they will not let me do any surveys my iPhone was stolen my email is hacked but they think I'm trying to scam but new email no that's not true I had to change my email cuz my f****** iPhone was stolen screw this s*** with Eureka I'll find somebody better if they can't change your game maybe they'll get their cell phone stolen and no understand

Thumbnail of user julian31535
1 review
2 helpful votes
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December 15th, 2023

The app want allow me to go my Paypal account. Ever time I try to get in my account it always say unsuccessful. So there's no way for me to retrieve my earnings. I think the app is a total fraud.

Service
Value
Quality
Thumbnail of user the.erminator1981
2 reviews
3 helpful votes
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September 10th, 2023

It shouldn't take hours to get a lousy 5 dollars. Survey Junkie even pays when you don't qualify, they give you 3 cents just for trying, but Eureka, Survey Spin, and Survey Pop, who are all owned by Social Loop, LLC, are a waste of time, take HOURS of your time, and burns up your phone battery. Survey Junkie pays out at 5 dollars, but it takes an hour or less, and you're guaranteed a survey and or a payment for at least trying. $#*! you, Social Loop, LLC. Your survey sites are bogus...

Tip for consumers:
Don't waste your time with any survey app developed by Social Loop LLC. They suck!

Thumbnail of user moniqueh161
2 reviews
1 helpful vote
  • Send Message
August 25th, 2021

Very fast payout and survey amount goes up the more you do. Be patient and it will pay off. I also had to contact customer support and they were extremely fast and helpful.

Tip for consumers:
Be patient and go through the first little bit of surveys and the amount goes up. The payout is immediate so there is no wait time once you withdraw

Products used:
I completed surveys

Thumbnail of user claudiab485
1 review
1 helpful vote
  • Send Message
July 2nd, 2023

Then will take you to a very low paid resurveys that will kick you out after a few minutes if wasting your time and not get paid so you can't cash out

Thumbnail of user judyn441
1 review
5 helpful votes
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April 20th, 2023

They have owed me a cash pay out since 3/31. It only $5.06. Be careful about signing up with this company. They refuse to pay me.

Tip for consumers:
I would like to be paid for doing surveys

Products used:
This is a survey company

Service
Value
Quality
Thumbnail of user kimberlyc2224
1 review
1 helpful vote
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November 1st, 2023

Eureka owes me $25.00 and they refuse to pay me. They pay everyone else. Don't sign up robbers waste

Thumbnail of user msg.fanboy
2 reviews
1 helpful vote
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June 1st, 2023

A nice opportunity to earn money with surveys and with the Code Td7Pc1 you get 1$ for free. Use the Code for free money.

Tip for consumers:
Yes

Products used:
Everyone

Service
Value
Quality

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