Euro Car Parts

Got a starter motor, it worked exactly 3 times. The 4th time, dead! When I called and questioned them, they admitted they they use reconditioned parts! But it doesn't say that anywhere on the website nor do they tell you when you go in store! So now I ordered the part somewhere else, I will have to be without a car for about 5 more days. I'm a community health care worker, so not having a car means not being able to work, therefore losing money! All because they sell crap parts! Never buy from them ever again!

Paid for next day delivery and ordered before published cut off time but part never arrived. Customer Services unhelpful and arrogantly told me it was not their problem and I should have read the T+Cs more closely! If anyone doubts that this review is genuine then my order number was ************** and it was a Fiesta Rear Coil Spring!

Getting better at Harlow, still not 5 stars but much better that it used to be.
Great to see the young girl on the front counter being given good advice from knowledgable staff.
Would have been a higher score, but was let down this time by the fact the shop was full and there was only 1 person serving while the men/boys in the office were just laughing and joking about.

Maybe next time it will be a better review

Nearly every time I use euro car parts they normally get me the wrong part and then try and convince me it's the right one. The staff front of house are hugely unprofessional and look at you like you have $#*! in their hats.

This company is a $#*! show. Order my part first week of July and still waiting for the tracking number. Spoken to 7 different people with no resolution. I will never never ever do business with this company again. I will tell as much people as I can not to buy from your company. Why are you guys still in business, with all the negative reviews. I am not stopping until you guys are out of business. This is not the end Euro Car. Your company is a scam and a peace of $#*!,

Customer service was amazing, super friendly and helpful. So thank you to James at the Thanet/Broadstairs branch. He didn't rush us and did everything he could to help us. Will most definitely use them again over Halfords! Thank you James.

Beware of Euro Auto Garage at The Premier Kaki Bukit. Scam Workshop. Charges 65% more than normal car Workshop. Deceptive sales tactics, sub- standard workmanship. Flood shop with cars parked there since months ago to create a "good business" all got to wait. Beware of this dubious auto repair shop Euro Auto Garage. Professional Scammers Derrick & Alex. Enter at your own risk.

Ordered parts online for delivery only to be told they could not now deliver as it was outside the branches delivery radius, I am 5.6 miles away from the nearest branch. I was told by the help line that it is probably because one of the items was an exhaust part so delivery wasn't possible, it was a gasket smaller than the 5ltr oil the was included in the order. Now I have to wait up to 5 days for payment to be cancelled or refund given.

Purchased an EGR valve with lifetime warranty which was professionally fitted. I now have a problem in that the EGR valve has failed and the garage which fitted it has closed down. Eurocarparts want a copy of the original invoice despite the fact that they can trace it back on their system (including the registration number) and refuse to honour the warranty. BEWARE.

This place isn't good sell the wrong part and never refund the money.
I called and emailed they just ignored it and put me on hold.

Do Not risk your money for nothing in return.

Ordered Eicher brake pads having carefully checked the fitment details and picked up in store to fit myself.
A simple job made unpleasant by the rain; imagine my delight to find the pads were oversize overhanging the rim of the disc.
Euro car parts were as helpful as a wet fish not helped by my local store now being closed to customers. Web chat useless, store helpfully suggested ordering a better brand from another branch and making return there, but none available that day within 20 miles.
Bought pads from a local motor spares store - fitted just fine.
Unable to leave an item review on the Euro Car Parts web site as they have conveniently blocked that off. I wonder why?
Photo shows the oversized pad over correctly sized replacement.

I'm so disappointed in the service you get from Euro parts as I have been left on the line for over 1 hr and still didn't get through about my order which I placed 8 days ago! I would never use Euro parts again they are a joke wish I'd have gone to Halfords! It's cost me more money to try and chase order either by phone or email still no reply they are really bad with company to deal with! I don't want to rate but have too as won't let me review 0 stars

Ordered some parts last year including a radiator for my BMW. They sent the wrong one and then there was some messing about to eventually get the right one. Last week this 18 month old component failed on me in spectacular manner on the motorway. Could have destroyed my car, cost me hundreds of pounds in hire cars and a whole load of inconvenience. ECP not interested that they're selling stuff not fit for purpose. I would advise you to go elsewhere