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Eventbrite has a rating of 1.1 stars from 337 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Eventbrite most frequently mention customer service, credit card, and purchase tickets problems. Eventbrite ranks 231st among Event Planning sites.
My nonprofit org has created over 400 events on Eventbrite and we love the incredible power of this site. We've even created bots with their great API to integrate registration data with other systems. Love it!
I hope Eventbrite goes to hell They swallowed my tickets. I bought tickets, have receipt, they won't display. I'll proceed to make their life a living hell.
I knew this company is garbage, when I tried to attend an event organized by the city. The registration form asked for SOOOOO MUCH INFORMATION, that not only I refused to provide, but it actually made me angry to see the nerve they have to even ASK.
No wonder identity fraud in America is a huge business.
How cities use this company to put people's information at such high risk, I don't understand.
Oh, wait... city officials are yet another set of criminals, against the people, while barking otherwise, when they steal your votes.
Very stupid and difficult registration process. Something that should take a few minutes, took forever!
I tried to register for an event, and the Eventbrite website keeps covering the boxes they are asking me to fill out - mandatory information -, so I type in, without seeing the text box.
To make things worse, as I type in, the text or numbers get all switched from front to back. WTF is that?!
Some information already entered, is asked to be entered again, and it also gets erased.
It is very frustrating and stupid!
And, they put a timer on you, when they also block your screen, so you take forever BECAUSE OF THEM!
What is the timer for, EventStupd? To see how much you can stretch someone's anger?
Their stupid website provides prefilled questions, which don't help.
Their contact email is not an email for you to contact them, but, it takes you to pre-set questions, also not helpful.
I don't know why so many people use this idiotic company, including government events. Idiots!
Eventbrite, Inc does not care about the customers and allows for there to be scams and people to steal your money without backing up their customer basis. I just bought tickets for a New Years Bar Crawl in Boston. It promised a bunch of things like 4 free drinks, multiple bar access and a premium showing of the ball drop. I bought two tickets and when my friend and I went we found out it was a total scam! There was no drinks, and when we showed up at the first bar they didn't know what we were talking about! They were having their own private function and look at us like we were crazy! We walked to the next couple of bars and they looked at us the same way! We didn't have anywhere to go and was stuck out in the rain on New Years eve with burnt plans. It was a huge scam and I lost close to $100 dollars on it! Eventbrite won't give me my money back because of course it was nonrefundable. Of course it was, it was a scam! Eventbrite is a great forum for that because they don't enforce their event hosts to be accountable! You can't even get ahold of anyone at eventbrite they just send you in circles and circles. The event host hasn't responded to anyone of my friends requests and didn't put down any of their information!
Will be reporting to BBB and will not be suggesting anyone to have anything to do with them!
Be careful with this company! Never responded to your emails and offer the refund but is not true they like to cheat the customers.
Absolutley discusting service my wife bought tickets for coldplay 2023 cardiff as a xmas present for me my daughter and her boyfriend booked time off work booked hotel, bare in mind tickets purchased December 2022? Only to be told in march tickets are going to be refunded as they wher bought from a 3rd party supplier and can get more money elsewhere for tickets absolutely discusting company will never book with Event bright again, should be governed by a financial ombudsman service dont know how you can pay good money for tickets to be ripped off and messed around, shouldnt be trading shows there are no trust in this company. NEVER NEVER NEVER AGAIN@ EVENT BRIGHT#EVENT BRIGHT USELESS SERVICE# DISCUSTING!
Bought Tix in January for an event in April which was cancelled due to Covid. My purchase meets ALL the requirements for a refund and yet they are denying a credit.
This company sold tickets to an event that was oversold then they tell me there's no refunds so I paid $22 for something I never got to see
Organizer of event (Ed Owen/ Nashville Tour Guide) stopped communicating after taking our deposit and first payment for a Solar Eclipse event in Nashville, so never received final bill even after a month of e-mails, phone messages. Complained to eventbrite they told me to contact the vendor who I had told them I had been trying to do for over a month. So I ask for a refund, they tell me I am past the refund date, So essentially they are telling me I can't get my money back, and I can't complete my payment to the event because the vendor won't bill me, and has dissapeared, So i'm out around $1800 BECAUSE THE VENDOR DOESN'T COMPLATE THE TRANACTION, AND EVENTBRITE REFUSES TO DO ANYTHING.
I wish to share the absolutely unacceptable issue that I have experienced in dealing with your company.
I booked event #*******742
Event Logo
Design for Living 2
Calendar-icon Friday, November 6,2020 6:00 PM - Saturday, November 7,2020 6:00 PM (EST) in April of last year. The event was canceled in October and I never saw a transaction hit my account. I waited until November to see if I would get the credit.
I never saw it on any bank statement. I assumed that I did not get the credit due to the fact that I had canceled the card with which I had made the original transaction.
After waiting until November to contact you all about. I got caught in a loop and the original email stating that I was due a refund referred me back to a link which emailed the event organizer and if I did a search on the FAQs on what to do about my situation, I keep getting information that instructed me to contact the event organizer.
Well, he had no clue what to do and wasn't entirely pleasant either.
It must be nice to being so flush with profits that you can afford to drive consumers away in a collapsing economy.
I vote with my money. I can assure you that Eventbrite will not be getting any more money from me.
They ran over my dog then wiped poop on my front porch. They are a company with bad breath and can't even find their socks.
A terrible system for business people to connect with support personal. I have tried repeatedly to get an answer from this company to no avail.
After I was told I could get a refund for an event, they then just ignore all correspondence -- DO NOT PAY for any tickets using Eventbrite. -- it is a scam!
Tip for consumers:
DO NOT USE EVENTBRITE
Don't use them. They only care about their own interests and they are not helpful. I've never seen anyone disrespect their customers like they do.
What a complete piece of s*** organization. Bowing to the lefthis woke crowd. Eventually you're just going to go out a business. Good riddance!
I keep getting emails from these people and impossible to unsubscribe. It's my email address, but not me.
Bull $#*! company. Claims to give free tickets but take all contact informations. Then they say it was posted 1 year back
Tip for consumers:
Low quality service. Pkease remain away from this company.
Products used:
Nothing
To PAYPAL
Please re-open Case How can Eventbrite UK Limited charge me £70, a 77year old pensioner for tickets to a girls night out? Where were my tickets sent? Can they give you an address on where they sent them?
PayPal Case closed: Transaction not covered
Thank you for reporting this case. After reviewing your case, we found that this transaction was not unauthorised and therefore isn't eligible for PayPal Buyer Protection.
Case details
Dispute reason Unauthorised access
Eventbrite UK Limited
Payment - £70.00
You'll see "PAYPAL *EB LADIES FUN N" on your card statement. £70.00
Information Eventbrite UK Limited *******223 NOT a genuine number!
Telephone number for eventbrite uk Eventbrite From BING/google
63-79 Seymour Street, London W2 2HF
020 7981 2574 N. B this is the number I called and transferred to a different company & number
(NOT eventbrite.co.uk)
You'll see "PAYPAL *EB LADIES FUN N" on your card statement. £70.00
https://www.eventbrite.co.uk *******@eventbrite.com
N. B. I have closed my paypal account because of their refusal to help in this dispute.
Tip for consumers:
Beware of scams
Products used:
None
Tried to purchase tickets to a Jackson Browne event in Woodstock NY and the checkout would come on and disappear, Eventbrite is a scam and shame on Levon Helm studios for using them.
When we arrived the tickets didn't scan, they said at the Kauffman Center they don't even sell those ticket numbers. Luckily they got us seats.
Do not buy tickets from this site. They don't keep their word and if they make a mistake they will not return your money ever.
Tip for consumers:
Do not use this company for any kind of tickets. They are dishonest
Products used:
Online tickets
Awful website with zero functionality. Nothing works period, cant' search, cant't find my tickets, uggggh
Can't connect on phone. Event I bought a ticket for doesn't show on my account or on their calendar.
Paid twice for the Oyster and Beer Fest. No response no refund, no way of communicating. Absolutely disgusting.
Trying to gain admission to their workshops is impossible. Contacting the organizer is useless. A waste of time.
Extremely unsatisfied. Unreachable. Never return your call. Never reply to emails. I will never use their service again.
Company rejects idea of freedom of speech. Awful culture. Will be glad to see this company keep making a fool of themselves
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