• Eventbrite

Eventbrite

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Overview

Eventbrite has a rating of 1.1 stars from 337 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Eventbrite most frequently mention customer service, credit card, and purchase tickets problems. Eventbrite ranks 235th among Event Planning sites.

  • Service
    110
  • Value
    96
  • Shipping
    55
  • Returns
    71
  • Quality
    92
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
24
58
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How would you rate Eventbrite?
Top Positive Review

“Awesome site to create customized event registration pages”

Rod C.
4/25/22

My nonprofit org has created over 400 events on Eventbrite and we love the incredible power of this site. We've even created bots with their great API to integrate registration data with other systems. Love it!

Top Critical Review

“Horrible”

Melanie P.
9/5/24

I hope Eventbrite goes to hell They swallowed my tickets. I bought tickets, have receipt, they won't display. I'll proceed to make their life a living hell.

Reviews (337)

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customer service (56)
Thumbnail of user cheryln184
Australia
1 review
1 helpful vote
  • Send Message
March 4th, 2021

Eventbrite are set up solely to take your money - and don't deliver. You will be sorry.
You will buy a scam ticket for an scam "event" which will never take place.
You will not get a refund. You will not get a transfer.
You will not be able to get in touch with Eventbrite.
You will tear your hair out but they could not give a rats cause all they do is kick back and take the cash. Any organization which is primarily based solely on taking your money but refuse to take any responsibility for the loss of your money is what is known as SWINDLER!
Con Artists, shysters, scammers or swindlers all take your money and dash. Impossible to track down, Impossible to contact them.
Well, as Eventbrite pretty much do the same thing, then they too can only be described as scammers.
Well done EVENTBRITE! Ripping off decent folk during these awful desperate times, bet you feel real good about yourselves donchya?
Go F@#* yourselves!
From every poor trusting sap you STOLE from.
P.S. I hate you, and every organisation like yours.

Tip for consumers:
DON'T DO IT!!!!
It's FAKE!

Products used:
They sell fake online "Events"

Service
Value
Shipping
Returns
Quality
Thumbnail of user yumaa
Florida
1 review
0 helpful votes
  • Send Message
April 15th, 2017

HORRIBLE ORGANIZACIÓN
COMPRE TICKETS PARA ORGASMO, DECÍA 7PM TO 10PM LLEGUE A LAS 6:30PM Y NOS DEJARON ENTRAR A LAS 8PM DESPUÉS DE UNA HORA Y MEDIA EN FILA "CANSADA"
UNA VEZ YA ADENTRO NO VENDEN NI AGUA DESPUÉS DE TANTAS HORAS ESPERANDO. TODA LA FAMILIA EN LA MESA SIN NADA LARA COMER NI TOMAR. HORRIBLE MÁS NUNCA VUELVO A UN SHOW PROTAGONIZADO POR ESTA COMPAÑÍA

Thumbnail of user felixj24
Germany
1 review
1 helpful vote
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June 30th, 2020

Ich habe über Eventbrite Tickets für eine Veranstaltung gebucht - diese wurde zum gebuchten Datum abgesagt und nicht durchgeführt.

Anstatt anstandslos zu erstatten wird auf einen angesetzten Ersatztermin ein gutes Jahr später verwiesen. Das wird von mir nicht akzeptiert und fällt auch aus rechtlicher Sicht unter "Unzumutbarkeit" und muss entsprechend nicht von mir akzeptiert werden.

Bei PayPal wurde ein Käuferschutz-Erstattungsantrag vorläufig abgelehnt mit der Begründung "die Dienstleistung wurde erbracht". Dies ist nachweislich falsch. Eventbrite legt somit bei PayPal augenscheinlich falsche Informationen vor um die Zahlung einzubehalten trotz nicht durchgeführtem Konzert.

Eventbrite verweist immer nur darauf ich solle den Veranstalter kontaktieren. Das habe ich bereits mit der ersten Message an Eventbrite ebenfalls über deren System getan. Darauf wurde nicht innerhalb von 7 Tagen geantwortet und auch nach über einem Monat habe ich hier keine Antwort vom Veranstalter erhalten.

Eventbrite hält nur hin und verweist auf den Veranstalter.

In einem Wort: Saftladen.

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Eventbrite brings people together through live experiences. Discover events that match your passions, or create your own with online ticketing tools.

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