Eventbrite

Call the customer service phone number and you get message that everyone is on vacation. Tried to get information thru venue and they get no answers. Tried to convince venue to stop using Eventbroite because of all the customer complaimts, but they continue to use them, so now I boycott that venue!

Paid for an online event to Eventbrite, and e-tickets appeared correctly. However all log-on links to the event were NONFUNCTIONAL- Just asking me to buy tickets! In the ticket confirmation, email, same misroute to event. Tried to go on to email them, but once again around in a circle. No way to get assistance, to talk to the 'seller', etc. Have purchased Eventbrite tickets before, but never will again.

I cannot believe that in good faith I undertook the planning of my class reunion. I sold tickets to my fellow classmates through Eventbrite. After the event was full, I tried to withdraw the money and was told that they would send bi-weekly payments to me AFTER the event. I have to pay for the event, the night of the event! I do not have thousands of dollars to pay out. My classmates trusted me with this and NOW WHAT AM I SUPPOSED TO DO? FInally I got a phony email saying if I upgraded and gave them another $2.00 per ticket and 2.5% of my sales they would start sending my bi weekly payments before the event. It is 3 weeks away! No one will answer the phone and I got one fake email. I will sue this company! DO NOT USE THEM!

I'm running an event -https://www.eventbrite.com/e/revere-70s-boomers-bash-ticketand I'm trying to set up an Advance Payout and I got a reply that it's down for maintenance.

How soon will it be up?

I left a message with customer service and I'm waiting for a response. From the reviews, it appears that they aren't very got at responding to their customers.

Your help with this matter would be appreciated.

Peter Mucci
*******@yahoo.com

*******656

I was purchasing tickets for New Years Eve at Prohibition in Vancouver BC and
Ended up purchasing tickets Prohibition Era New Years Eve party in Washington DC.

The information provided was sloppy and easily confused. I could only see the location when I printed the actual tickets. I contacted the organizer and Eventbrite via email immediately (within 5 minutes) with no response from either.

The only CLEAR issue is the NO REFUNDS in all caps.

Very disappointed. I am out over $200.00

I purchased 2 tickets for Electric Beach 2017, I received an email from Alexandra Larios *******@yourvitaminc.com. That the event was cancelled and I will be refunded for my tickets $77.90. Its been 1 1/2 months and still no refund. I have called and called and she never answers my phone calls. This is A SCAM! She is a horrible event promotor. I NEED MY MONEY!

Purchased a ticket for a Live yogic event which included a recording of the event.
The link to the event or any instructions never arrived!
After the event was over, the site said "the event is over"
Upon trying to reach the organizer (it's only the way how you contact anyone) the webpage was frozen trying to load with zero Messages going through.
No money, no live event only they offer me a recording to get in a couple of days.
I've never seen so unorganized place whiche fails to fullfil what states in the bying product description.
There is one way to reach a customer service by contacting through the website. I believe it will take very long to hear back anything, more likely saying the link was sent, it's in my spam folder and I'm so blind that could not find it...
Never ever will this place to buy any event!

Jesus Christ... it is amazing how bad this organisation is. Event got cancelled because of corona virus so i wrote a refund, got a message back that my refund wasn't applicable because the max date of refund was 20th of march and i bought the ticket on guess what? 20th of march so that was the reason i couldnt get a refund. I thought this was the biggest BS ever because i dont know if i can go next year? And if corona is still there... After trying to contact them i didnt receive any emails and after my second refund i apparently got blocked... i was so pissed. I also tried to call them but ofcourse they have no callers for some idiotic reason... like come on. 1 month later i tried again and i dont even receive an email back... i am done with this. Dont ever buy your tickets from Eventbrite because in times of these where you need their help they will just ignore you. I am so triggered.

The worst. They take zero accountability for what is published on their website. You can be totally ripped off by an event organizer and you will never receive your money back.

This company is a scam! Stay away from purchasing anything under them! I'm disputing charges on my credit card and PayPal will side with them because they're in on it together.

We had an even change because of COVID. We refunded our attendees from our personal NON-PROFIT checking account because Eventbrite sent a notice that they would be sending us the proceeds. Knowing from those proceeds we could refund everyone, BUT THEY NEVER DID SEND US THE PROCEEDS. Its been 6 months and THEY REFUSE TO TAKE LIVE CUSTOMER SERVICE PHONE CALLS, they ignore every time we submit, on line, everything they ask for. Once they said they accepted our refund request from the documentation, I, the NON -PROFIT Treasurer submitted but they never would give the money back and have ignored the subsequent 3 contacts. THEY ARE THIEVES. They keep accepting money from NEW EVENT ORGANIZERS while having stolen our proceeds. I have contacted the Attorney General's office to find out whom we can lodge a formal complaint with to see if we can get their license pulled before they steal from more people.

Do not buy ANY tickets from this company. We have twice and they are the biggest rip off and way over priced. We talked to other people that bought tickets on Groupon for 66% less.

Let's just start out by letting everyone know how miserable Eventbrite made our News Years! No Happy here and no thanks to Eventbrite's services. Bought two tickets to an event in Portland, Maine at the Space Gallery for some fun, dancing and to rattle in '23. They sent a confirmation to me saying,
"...your tickets are at the door...be sure to bring i.d. and credit card used". Okay, sounds simple right? Nope, we got there and they did not have our name and told us we could not come in. That's all, just, we do not have your name on the list. We brought our i.d.s and the credit card but the person checking her list was not interested in the very least... This person said, "...well if you can show me on your phone the message that was sent...". Nope, didn't have our phones! --Who brings a phone to a place where you are going to be dancing and drinking, etc? Well, guess maybe that dates us somewhat but we are not using walkers yet and we still can dance like the best of everyone else out there who may happen to have their phone attached to their brains... Any way, long or short of this; I blame Eventbrite for this debacle! This New Year's was trashed miserably and irrevocably because of this and we are still reeling from it! No trust or love here for Eventbrite. Or shall we say, "...no more I love you's!...The language is leaving me..." [in disgust of Eventbrite]!...

I went to see wizkid on march 30th, 2019. Worst waste of money, the tickets were wayyy over priced. I paid 75$ for a concert that was worth 10$. After waiting three hours, he showed up for the last 25 minutes of the show. Sound system was horrible and the dj/ artists before werent that great. They had a few dance numbers which were good but i didnt paid that much money to see a dance show. Wizkid only played three of his recent songs, all the others were old songs. I decided to never book with them again. Venue was bad also. Not impressed at all

I ordered tickets for a show in Aruba and they sent tickets for the wrong date... I called to have them resend my tickets with the correct date and they said they could not help me. They told me to contact the event planner but would not tell me who the event planner was or how to contact them. They gave me so so many stories and did nothing nothing for me... I will NEVER do any business with Eventbrite... BUYER BEWARE!

I've read the previous reviews and I truly have yet to have a bad experience. I downloaded the app from Google play store, added my ZIP code and pretty much, they took it from there. Most of our local clubs and venues are listed, I click the Buy Tickets option and I immediately have tickets. They store my tickets on the app and also email me scannable tickets. I have an obsession with our local blue's clubs and musicians and for me, this app is PERFECT

I had my participants absorb ALL fees, in the end Eventbrite still charged me, the organizer almost $1000 in "event fees." This was in addition to a $200 processing fee. It is virtually IMPOSSIBLE to get a live person on the phone or even in a chat box to discuss this. Eventbrite will take your money AND RUN. DO NOT USE.

I've never had any pleasant experience with this so called "service"… it has no human contact it's all online and when ever I see it's involved with anything I refuse to go to any of its events… is it a scam or just mindless faceless people ripping everyone off. Curiously it seems to be popular with government departments and councils… one star is one star too many. AVOID IT AT ALL COSTS!

I started a way to help Artists during ISO and Eventbrite without any communication deleted
An event where an Artist had reached well into the thousands and a much needed injection of money
2 days out from event draw for Painting I get emails after emails that the event was refunded
A conversation might have averted the drama that they have caused

I purchased tickets for a Tim Burton event by Costumes and Themes through EventBrite.

The event was completely FALSELY ADVERTISED and EventBrite claims no refunds because the organizer has a strict "no refunds" policy.

So an event planner can create and event, advertise it as somethings, not deliver, and attendees have NO WAY TO BE ISSUED A REFUND.

THe organizer has refused and EventBrite refused.

BUYER BEWARE. I will never purchase another ticket through this site.

They cancelled the event I organized for no reason and no explanation given. Zero customer support.

Good luck trying to get anyone on the phone to talk to at event bright. God forbid they over charge you for your tickets (what happened to me). Its been a month since the event and I have still not been contacted or given a refund for the mistake. I have written countless emails and made many phone calls to the company. VERY DISAPPOINTED WITH THIS COMPANY. WILL NOT USE AGAIN UNLESS THEY CONTACT ME AND RESOLVE THE ISSUE.

Opened brand new Bank of America credit card ($19K limit) - purchased 1 ticket for Explorers Club event, NYC - an attempt to hack my acct. Within ONLY 2 hrs appeared via email in my inbox.

Email said my acct. Was locked (closed) please click link below and enter acct. # and password! ABSOLUTELY NOT!

Reported this email to Bank of America and they made me write this explanation and send everything via email to their FRAUD DIVISION...

Then researched Complaints filed against Eventbrite - 150 over the past three years & 50 within this year alone!

I'm assuming this California company is the culprit because of their past record and only 2 people knew of my new credit card # - Eventbrite & Bank of America.

Also reported this fraudulent activity to the billing / account dept at the Explorers Club, NYC!