• EverythingNeon

EverythingNeon

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Overview

EverythingNeon has a rating of 2.4 stars from 32 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EverythingNeon most frequently mention customer service problems. EverythingNeon ranks 150th among LEDs sites.

  • Service
    10
  • Value
    10
  • Shipping
    9
  • Returns
    8
  • Quality
    10

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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How would you rate EverythingNeon?
Top Positive Review

“The perfect sign at a perfect price”

Robyn N.
8/3/21

Everything neon went the extra mile creating mock ups for us with different versions. When it arrived it was packages perfectly with hanging mechanics. They even included a dimmer control switch. Its simply a beautiful sign we will be using in the background for our YouTube Channel TV show. Thanks Everything Neon for your hard work. We will definitely put a good word out for your business!

Top Critical Review

“Non existing customer service”

Joel C.
10/28/24

I bought a neon sign from them and never got installation instructions and was unable to provide any help...avoid these people like the plague

Reviews (32)

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customer service (5) neon sign (5)
Thumbnail of user joelc1130
New York
1 review
0 helpful votes
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October 28th, 2024

I bought a neon sign from them and never got installation instructions and was unable to provide any help...avoid these people like the plague

Products used:
Neon sign without instructions

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Thumbnail of user robynn53
Pennsylvania
2 reviews
0 helpful votes
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August 3rd, 2021

Everything neon went the extra mile creating mock ups for us with different versions. When it arrived it was packages perfectly with hanging mechanics. They even included a dimmer control switch. Its simply a beautiful sign we will be using in the background for our YouTube Channel TV show. Thanks Everything Neon for your hard work. We will definitely put a good word out for your business!

Tip for consumers:
They created a beautiful sign I will definitely recommend them in the future! It worked came in perfect condition. They made it fast and exactly how we wanted it.

Products used:
Manufactured Neon Sign

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Value
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Thumbnail of user kylew269
India
1 review
0 helpful votes
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October 28th, 2020

I am very thankful to the team who has worked with me in creating amazing neon sign. It was surprising and refreshing to be able to talk to a live person despite all the automated help and unresponsive emails we have encountered from other companies.

Thumbnail of user raulr14
Florida
1 review
3 helpful votes
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September 8th, 2016

Major Hassle if you have a problem. Site says its from Texas, but your dealing with China. Bad grammar and no help. When I told them I had a problem they wanted me to bang on the sign to see if it will come back on.
Make sure what your paying for is something you dont mind throwing out in a year and a few days.

Thumbnail of user barbarat34
New Jersey
3 reviews
2 helpful votes
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September 30th, 2015

I was looking for a neon sign and found this guys on the web, I was in doubt ordering from them because there are already a lot of scams online this days. But this guys are different, they have the best design that really meets what I prefer, customer service who are always available when I have questions and OH! The sign, its just perfect. I love it and it indeed compliments my bar room. Thank you so much and i will order again soon guys. Maintain the good business in you.

Thumbnail of user bharatv6
India
1 review
1 helpful vote
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April 16th, 2020

Looks awesome. I love how bright it is that It can really be seen from a distance. It was very easy to deal with them that I only had to communicate through email and their sales agents respond to my queries right away. If you want stress free, go with them.

Thumbnail of user jamesm3263
India
1 review
1 helpful vote
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June 10th, 2020

I was looking for someone to help us asap with our sign and I've tried out so many suppliers but none of them have responded. I was lucky enough to stumble upon this website, and I was surprised that someone called me in just a couple of minutes! Speed and reliability at its peak!

Thumbnail of user bryanm968
Texas
1 review
0 helpful votes
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August 1st, 2023

I purchased a 12in by 24in led sign and in less than a month "23" days to be exact...lights have gone out! $295 wasted! Never buy from this company. 1st off they delete all emails sent to you so you can't go back and prove where they offer a larger sign for the quoted price and you receive a smaller one. Very cheap material. Looks like a lite bright game...not worth the money! Shop elsewhere!

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Thumbnail of user nancya571
India
1 review
0 helpful votes
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September 18th, 2020

I got my second LED sign from this company, and it looks perfect! Just the way I wanted. Our customers love to get their photos taken with our storefront neon. I would highly recommend This company to anybody looking for a LED or neon sign. They do an awesome job!

Thumbnail of user zinay1
New York
1 review
0 helpful votes
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August 23rd, 2021

They did not send the proper power cords with my original order. When I reached out to Customer Service, they said it was past the 100 day mark after the purchase date and said they won't ship the proper power cord. The reason why I couldn't open it and check right away is because we had a family member pass away and I did not get to this task until recently.
But Everything-Neon doesn't care. They just tell you it's not possible and there's nothing they can do to fix their own mistake. This company is awful.

Products used:
An ugly neon sign.

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Value
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Thumbnail of user masonw53
India
1 review
0 helpful votes
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July 11th, 2020

Thanks to you. My wedding was a success! The sign was an impromptu idea and I didn't really have time to shop around. I'm so glad I called the right folks who genuinely helped me make my wish a reality.

Thumbnail of user sammyj35
Texas
1 review
1 helpful vote
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April 4th, 2021

While designing my custom neon sign, I changed the colors and fonts so many times and they were very patient every time. I read some bad reviews online so I was a bit skeptical but after receiving the sign early, I knew it was worth it! It came from China but the quality and packing were outstanding. Keep up the good work guys!

Tip for consumers:
You only need to have somewhat of an idea of what you want. They will help you figure out the rest and make the whole process completely stress-free!

Products used:
Almost everything that came in the package. The neon sign I bought, the adapter, the stand-off bolts, and the dimmer. They also provided a chain but I didn't want to hang the sign so I didn't use it.

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Quality
Thumbnail of user maryc139
Philippines
2 reviews
1 helpful vote
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September 11th, 2015

I am so happy with the out come of my order. I customized the sign and received the way I wanted to be. Its not a 100% exactly the same on the website, but I am very satisfied on how it looks like. You guys are great.

Thumbnail of user rg129
Florida
1 review
1 helpful vote
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July 3rd, 2018

We have ordered multiple signs through EverythingNeon.Com and have issues with all of them whether they are the $$$ US made version or the cheap China version. We received signs with spelling errors that did not match the proofs and had to fight to get them sent back and fixed without it coming out of our pocket. Multiple LED bulbs have gone out again since receipt of the new signs. It has been less then 6 months! Customer service is awful resulting in multiple emails back and forth. Reps advise you to switch power supplies between TWO DEFECTIVE signs to see if the power supply is the issue. Obviously was not. Now have been advised to send signs back for them to take a look at. They expect us to ship them with $ out of our pocket! As well as be without signage on the front of the business for how long? We operate at night hours and replaced all of our neons with LED signs from this company, and not a single is living up to its expectations. AVOID AT ALL COSTS!

Thumbnail of user milest43
India
1 review
0 helpful votes
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June 19th, 2022

This light is very well made. It's easy to hang and looks great in my office. It's easy to adjust the settings and turn them on and off. It offers a variety of brightness and blinking options. I would recommend it.

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Thumbnail of user henag
Texas
1 review
0 helpful votes
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September 18th, 2020

I was very doubtful at first as I read through the bad reviews. A review said it came from China. I have to agree with that. It seems like it was made in China and shipped international priority and the from address was a Chinese address, and one shipping label was in Chinese. But let me tell you, if it came from China, they did an awesome job! I ordered with them in sept 8th and I received it today sept 17th, even though they had told me it will take 3-4 weeks! I was totally surprised to get it today. They had also given me a discount in my order. The package came in well secured and neat. The product looked absolutely wonderful and the letters were exactly how I wanted them! Keep up the good work guys!

Products used:
Blue neon light

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Value
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Thumbnail of user mikes1868
North Carolina
1 review
0 helpful votes
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September 9th, 2019

I ordered a sign from everything neon. The sign fell off the wall because the chain the company provided to hang it with broke. I called them and they said they would work with me but the sign was no longer on warranty. By working with me that meant they gave me a quote to replace the sign for 350.00 more than I paid for it originally. That's how they work with their customers!

Thumbnail of user markv200
Texas
3 reviews
1 helpful vote
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September 12th, 2019

The company and his team took great care helping us design our amazing signage within our budget. I especially like use of up to date Neon's and materials that insure our signs are built to last. The company went above and beyond to accommodate us and I would highly accommodate and would highly recommend this company.

Thumbnail of user allenp99
India
1 review
1 helpful vote
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May 2nd, 2020

I'm glad I got this sign from your company. I got it for a reasonable price without compromising the quality. They were just perfect! I'm excited to do more business with you!

Thumbnail of user ruchis19
India
1 review
0 helpful votes
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April 16th, 2020

It took a while for me to finally decide what I really wanted, thanks for being patient and answer all my questions. I truly admire the visual impact of the sign.

Thumbnail of user laurap1624
India
1 review
0 helpful votes
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June 8th, 2022

Our first light stopped working after a few uses, but another was shipped immediately and so far - so good! Such a cute light and love that you can dim it to the occasion or preference.

Thumbnail of user zoebcuyler
California
1 review
1 helpful vote
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July 7th, 2023

I would not recommend this business at all.

I ordered a custom sign, which I believed to be neon, since it quite literally stated that it would be "glass neon" on the website. When I received my order, my sign was not neon at all. Just cheap plastic LED that looks awful.

I contacted customer service and they stated that they no longer do neon and that they have only ever made one real neon sign. This is suspicious to me as their website has several photos of real neon signs. They also only offered to give me a refund of $120 when I paid $459 for something I do not even want. They also continued to ask me "how much I would be willing to pay" for the sign. Mind you, I thought I was getting a real neon sign, I should receive a full refund, which I have not received anything yet.

False advertising, expensive and cheap looking products. If you are looking for real neon, go elsewhere. If you are looking for a nice looking LED sign, then still go elsewhere because what I did receive was low quality. 0/10

Tip for consumers:
They falsely advertise items as neon signs, when I received LED. The type of sign was shown as "neon" in my order confirmation. If it is LED, then it needs to say that somewhere. I paid $459 for garbage and was mislead by the website. It has still not been made right by the company despite having talked on the phone to customer service and sending three emails.

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Thumbnail of user tracyd8
India
1 review
2 helpful votes
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June 26th, 2012

So surprised at how bright the sign is. You won't be let down with this purchase at Everuything-neon.com. Have been using it everyday for weeks and are very pleased.

Thumbnail of user yashmins
1 review
5 helpful votes
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August 14th, 2018

We wanted a neon sign for our wedding reception, but my wife was worried that the quality of some other companies didn't match the price they were asking for the signs. When our friend suggested 'EVERYTHING NEON' Signs we were so excited. We sent them a picture of what we wanted and they made it PERFECTLY.

Thumbnail of user pauld1164
India
1 review
0 helpful votes
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April 29th, 2020

This sign is so bright that it can almost light up my entire restaurant, just what I needed! The sign is of great quality I can tell. I know I've made the right decision.

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From the business

Every Thing Neon is the leading manufacturer of affordable Custom neon signs, LED sign & neon lights for business, home bars and game rooms.

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2.4
32 reviews
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