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EverythingNeon has a rating of 2.4 stars from 32 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EverythingNeon most frequently mention customer service problems. EverythingNeon ranks 40th among LEDs sites.
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Everything neon went the extra mile creating mock ups for us with different versions. When it arrived it was packages perfectly with hanging mechanics. They even included a dimmer control switch. Its simply a beautiful sign we will be using in the background for our YouTube Channel TV show. Thanks Everything Neon for your hard work. We will definitely put a good word out for your business!
I bought a neon sign from them and never got installation instructions and was unable to provide any help...avoid these people like the plague
Thank you! Both signs arrived in perfect shape, both light up perfectly as required. Thanks again for a quality product and service
Our company has ordered multiple neon OPEN signs from everythingneon.com over the past several years (at least 10-12 signs). Within the past year we have started to have problems with the neon going out less than 6 months after we receive the signs. Multiple conversations with their customer service department have resulted in NO help. They want us to send the signs back, but we are not able to find shipping companies that will accept the responsibility to ship neon signage. They also want us to do our own service, including rewiring new parts, not even knowing if that is the issue.
All in all we have had a VERY disappointing experience with everythingneon.com. All of our interactions with their customer service department have been confrontational and they are very defensive. Both the low-quality products we have been receiving and the poor customer service their company has shown us are unacceptable. We have now sourced a better product from another company and have started purchasing our OPEN signs elsewhere.
With this business model I dont feel they will be in business long.
This company goes above and beyond to meet client expectations. The customer service from the person handling the designs to the individuals installing the signs. The customer service is excellent.
I bought two neon signs from here with custom lettering. After Barely one year the sign stopped working. I emailed them and drove over an hour to their location to get it fixed. They told me a new transformer was needed so I paid the $80. I made sure to ask how long this new transformer would last and they said I had a one year warranty for the new part. I had the sign up for not even one week and the neon did not work again. I emailed them and they refused to get it fixed and told me I needed to spend $400 to re do all the lettering. I had no choice but to find my own methods of fixing this neon sign. I contacted other electricians to look at the sign and they said the new transformer they put In was 8KV and for that much lettering it Atleast needed a 12kv transformer. I bought one on Amazon for $70 dollars installed it myself and now it's working again. So freaken ridiculous this company was just absolutely horrid to work with. I would never Reccomend them to anyone and I highly suggest you find a different neon company as this company will mess up your sign and lie on their warranties
Tip for consumers:
Don’t use it
Amazing, honestly, super fast and beautiful! Just arrive to my home and I can't believe it, I love it! Thank u so much
Definitely a good size neon sign, with perfect lettering quality. Received item before Delivery Date (even better).
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Every Thing Neon is the leading manufacturer of affordable Custom neon signs, LED sign & neon lights for business, home bars and game rooms.
