Eve's Addiction

Let me start off by saying I believed in this company at first because of this looks and prices at time. Then when it came to my personal order not being located customer services was terrible. I complained and they told me to talk to me neighbors. Never again will I order from this so called business. What a joke. "Talk to my neighbors" how about how can I help settle this issue" or sorry about that, don't come talk to me like a person off the street. You lost a customer.

I bought a baby bootie necklace for my sister, a new grandmother. It came in 2 days, is beautiful, the quality is wonderful and the price was tremendous!
I recently ordered a 12 stone mother ring and forgot to fill out the last 3 stones on the form. This silver ring with 12 stones is $37.80 total price. They called and left a message. I emailed today, Sunday evening. I received an immediate reply, detailed, saying the order is being processed and will be sent in days. I love this company!

My daughter wanted a necklace with her name on his so bad for her birthday.
I received the jewelry box with no necklace and it wont be here until a week after her birthday. Cannot get in touch with a live person. So disappointed a company can operate this way - it should be shut down. I wish I would have never ordered or found this website. I am so upset that now I have to find a jewelry store to jump through hoops to get one made in the next 2 days but I am sure they can do this with no problem.

I will never and I repeat never waste my money or time with this company again. They lost my package that was for a Mother's Day gift. I spoke with one rep that LIED n stated that the package was out for delivery. Little did she know I live right down the street from the post office. I went to confirm and guess what after tracking the package and speaking with the post lady. The package was never even received. Then they had the audacity to offer me 20% off of a order n a reship where I would have to wait five more days... absolutely not! I expressed i wanted a refund... we will see how that goes. I'm so disgusted at the fact that they ruined my mother's day for my kids grandmother. Better off going to Walmart.com

Paid $78 total for a bracelet with personalization the bracelet itself could be purchased at Claire's in the mall for $10. The plate looks like tin. The custom words are not legible. Not worth $20 all together! Don't buy.

I wanted to buy a silver chain. I entered by debit info and then it said they don't accept debit which was fine. 2 hours later I check my account and they had taken out $50 of my debit account. I called and asked why and the man would only repeat the same answer and not further investigate. Near the end I could hear people in the background laughing and I could hear him trying not to laugh as he was talking to me. As a person who works in a call centre myself, I'm very unimpressed with this customer service.