Eve's Addiction

After paying $45 for a customized necklace plus extra for a necessary expedited shipping, I never actually received the necklace. It clearly said on my confirmation email that I typed the correct address, yet they transferred wrong information to the shipping company. It has been a complete nightmare to work with Eve's Addiction as they would only shift the blame and be completely unwilling to resolve anything. Extremely disappointed, and I'll just stick with Amazon, who understands how to send items, and has a reliable and welcoming customer service if anything goes wrong. What a blown birthday present, and waste of $45 that I'll probably never see again thanks to their mess of a service.

Bought an anklet for my daughter that was totally overpriced. Then it broke the first time she wore it. They charged me $17.95 to repair it. Customer service was awful. Just kept sending the same email over and over. I'm not sure if it was automated or if an actual person was responding. I would NEVER buy anything from there again. I do not recommend them at all.

I ordered one engraved bracelet and then tried again since it didn't send. I then noticed a "proof of address" e-mail so I sent it attached to the second order. The bastards then sent me two of the same bracelet? Common sense could tell you that I only responded to one shipment. Nice way for them to get an extra $153.00. Called customer service and that was a waste of time. No help just a $20 gift card for a later purchase. Wont need or give to anyone because this place is a scam!

There was a mistake made in my order that I emailed about getting fixed right away because their 24/7 chat was not up and running. My email stated that my order was not going to be placed till the next day so I felt that I had reached out early enough. Once I called the next morning as well they told me nothing could be done and I would have to place and new order. They offered me no compensation at all. I will NEVER order from here again as the way they dealt with their customers was absolutely ridiculous and should really take a look at how they treat their customers who spend hundreds of dollars on their products

I spent 60$ and ordered a pretty necklace for my mom on Mother's Day. When I placed the order it was May 1st and now on May 8th (mothers day) the necklace has still not arrived. This joke of a company has also been ignoring my emails and act like I'm not going to get my money back. This is the worst company I've ever ordered from and their customer service is horrible. Don't waste your money with them because you'll lose your money and never will see the item you bought. I'm beyond upset. Thanks for ruining Mother's Day Eves Addiction. What a joke.

There is no visual means of verifying personifications when ordering. So, it's ends up as guesswork and needless stress.
The clasp for the necklace is incorrect and cheap looking.
Overall, it was a very disappointing product and experience.

I paid extra for 24 hr shipping and I won't get my order until New Years! I have screenshots of the website saying that if I order now I will receive before Christmas! Please don't trust them unless your planning on gifting a week after ordering! They ruined my Christmas!