Eve's Addiction

I was looking for a low cost budget jewellery site. This is exactly what I found with Yves addiction. I was not looking for a top quality site. I was looking for a place to get trinkets and gifts and nice customised items. The quality was not bad.

However I was not looking for top quality top priced merchandise. If I wanted to give a 100 rings at $5 apiece this would serve me greatly. However if I wanted to give one ring I would go to a more specialised store. It's all in what your looking for. I guess this is why I find myself coming back 5 years later.

I ordered a personalized rose gold necklace with a picture etched in it. I have to say I am so disappointed that I almost cried. The etching is so light that you can barely see or make out what it is supposed to be and they did not get the whole picture so needless to say I can not give this to my daughter for her birthday and I can not send it back either, so I am out the money I spent on it. I will not be purchasing anything else from them and I will not recommend them to anyone either.

I'm sad to write this, but I got a 30th anniversary bracelet for my husband. I bought it a month before our anniversary to make sure I'd have it in time. He loved it, but it broke within 2.5 months. I contacted the company and explained, but the wouldn't do anything since it was over 90 days. This was $50+, and not just a complete trinket. My husband has a desk job and doesn't do any activities that would have been hard on the bracelet. Bummer!

I spent $80 after a "promotion" to get a mothers necklace with a tree in the middle with small chips of gemstones and a ring around it etched with my kids' names. It looked nice enough and packaging was fine. The engravings were very light, the chain was cheap, and the pendent loop kept opening, but overall I liked the look of it. I replaced the chain and loop. I wore it everyday, but it lost a small gem. I requested a replacement and was willing to pay for it, but they said the only way it could be fixed would be to mail it back, pay $6 for a repair and another $12 for return shipping. That's not a lot, but for a cheap gemstone without any assurance that more won't start falling out and I'd have to repeat the entire process over, so not worth it. I was hoping to replace it myself. For the price of this item, I do not recommend purchase unless you don't plan to use it often. I will say ordering, shipping, and response to my questions did go smoothly.

Picked out a moonstone ring and a beautifully detailed cross necklace for my Christmas gifts. So sad to open them and find a milky, colorless plastic looking ring and and stamped cross pendant. No detail on the necklace at all. Looks like gumball machine jewery, no lie. It was gifts i picked out but don't want to make the person who bought them for me go through the hassle of returning them. Dont waste your money.

I ordered a ring and had it engraved. The engraving is tiny and can't be seen. I sent in several emails discussing the problem. I was told to take a picture and email it. Well the ring is tiny and it is impossible to get a clear picture. So I was told I would have to spend my money to send it back and take a chance itight not be resolved by Christmas. I have stage 4 non Hodgkin's lymphoma and this could very well be my last Christmas w my daughter. I purchased a purity ring which I was hoping could be passed down. The customer service is awful. I am highly disappointed. I had plans of purchasing many more things for my family.
Connie Rains

I purchased a monogrammed necklace with 4 birthstones for my mother's birthday. It is so horribly cheap! I paid a total of $130 with shipping and engraving. It's not even sterling silver. You could bend the monogram chart in half that's how this is is. The stones are like dust/speck. The chain you could break in half. Ridiculous. There were scratches in two spots. I sent a picture but that wasn't good enough for them. I just want a refund! I'll eat the $18 engraving fee. No. They don't see anything wrong with it. Now they want me to send it back. Yes I want to send it back with a refund! I'm appalled that I even presented this as a gift. It's fine for a 10 year old, not a 69 year old.
Warning... Do not buy from Eve's Addiction.

I can't comment on the quality of their merchandise, because I can't even GET it. My order has not arrived after several weeks, although my credit card was billed immediately. When I inquire about my order, they give me a tracking number that the carrier has no record of. I will have to file a credit card dispute to get my money back.

UPDATE: A complaint to their local BBB (where there are quite a few other complaints about this business) produced a response at last, and I received a refund today.

My mom bought a keepsake box for my sister for her graduation. Paid $45 for it and an extra $9 for it to be sent by Wednesday. Didn't even get it on Wednesday, and finally got it on Saturday. We were so disappointed with how it looked. It's so small you can't put anything in it, the writing on it is so light you can't even tell what it says and it's crooked. I wouldn't have even paid $10 for it. Awful product, awful website. Will never waste money on it again.

I ordered 2 rings which weren't in stock. I wasn't notified after almost a month I call up what's going on? Oh they're on back order if you keep your order you will get another 10% off. Almost 2 months later I call back and added to my order another item and the 10% was taken off by this rude man named John and he didn't even tell me. I called back and spoke to lady who assured me she would put back the 10%. The next day I was charged the full amount and called back and was told rudely well we don't take more than one code to bad. Last time I will ever order from this site again!

Similiar to other complaints. Put order in paid for shipping guaranteed Mothers Day Delivery, got confirmation order was started and would ship. Never arrived. Went on this morning and they emailed me day before Mothers Day they had credit card issue and cancelled order! What the hell! Plenty of money in my account, if there was a card issue would have detected at time of the order. I think either this is a scam company or sisnt have man power to meet shipping deadlines so they cancelled all the orders and ruined a bunch of Mothers Days! Biggest low down cheap move ever. I too will report to BBB!