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Evisa Express has a rating of 4.2 stars from 113 reviews, indicating that most customers are generally satisfied with their purchases. Evisa Express ranks 7th among Immigration sites.
This company responds to reviews on average within 2 days
This is a non trustworthy company. I submitted a visa application correctly (I was very careful) and their date for the application was 1 week ahead. This meant I couldn't fly in for my intended schedule. When I called them they said of course they cannot change the date. They offered me and emergency visa for 800 euro (this is supposed to be processed within 2 hours). I was about to pay this because I was desperate. When I called them again to ensure this would allow me to fly the next day still they said it only works for flights departing after 4pm the following day. This makes no sense. Whats the point in paying huge money for something to be processed in 2 hours if it's not applicable to most flights the following day?
This company preys on the desperate and does everything they can to not process your visa application because they know if it gets too close to your flight departure date you will pay a lot more out of desperation.
Also they kept saying my passport photo was not clear enough. I'm using a Samsung Galaxy A32 which has great camera quality. I followed all instructions and double checked the photo quality and it was perfect. This is done deliberately so you can't fly in when you are supposed to so they can charge you for expensive emergency visas.
The cost of the visa application was about 3x more than if you go direct to Vietnams immigration departments process.
Don't use this company they do not have your best interest in mind. This is setup to take money from desperate travelers and they will use any false excuse to not process your application.
I wouldn't trust the positive reviews. It's clear many of them are fake due to the broken English, and the repetitive types of comments you can see.
Tip for consumers:
Don't use this company. Go direct to the official Vietnam Immigration website.
Products used:
Standard evisa application
Date of experience: September 19, 2022
This company is a SCAM. Beware
They charged me 10 times the amount for a visa and refused to refund me. DO NOT USE THIS COMPANY. THEY ARE SCAMMERS
Date of experience: April 12, 2022
Dear Sir,
as it was explained, visa service was provided to you accordingly, as your nationality is eligible for eVisa process according to the Immigration Office's website - if it was not required, the website would not allow to proceed further. Our service has been finalized accordingly and the correct eVisa document was issued.
If you doubt our credibility, we advice you to check our Terms of Service and Privacy Policy, as we are a registered company that has been in the eVisa market since 2016.
Muito atenciosos,essa e a segunda vez que viajo para pais da india,amo tudo de a cultura,e o carisma do povo indiano! Amo a india.
Date of experience: March 3, 2023
I had applied and have not given them the required good resolution pictures that they required. They demonstrated that they would want to give you a quality issued visa without hassle when they submit to the government. The customer service followed up with it and gave me a good service to finish it off. I am happy with their follow ups.
I had applied and have not given them the required good resolution pictures that they required. They demonstrated that they would want to give you a quality issued visa without hassle when they submit to the government. The customer service followed up with it and gave me a good service to finish it off. I am happy with their follow ups.
Date of experience: February 9, 2025
Dear Sir,
We have provided all the possible help and guidance we could at the time, considering your urgent situation. Rush processing can only be offered during the working hours of the Immigration Office of Vietnam and such eVisas are issued according to the provided working hours as well, which is why it is essential for us to consider the timezone difference. It is needed to provide clear set of documents as well in order to successfully process the application, if such copies are blurry/cut from the sides/showing watermarks or light is reflecting on them, they are not acceptable and using them to apply for eVisa would result in eVisa refusal. The difference in price is due to us being a private Agency, as you are being charged with visa free, service fee and processing fee, as an assigned Agent is carefully taking care of your file and providing all the needed assistance.