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I was short 2 skeins of yarn for an afghan. Found just what I needed at Exclusive Craft Collections. Great price. Easy to order and speedy delivery. Very satisfied customer.
Date of experience: February 10, 2025
When I got my order one of the inks had leaked. I'm working with customer service now. Update to follow.
Ps be careful their email went into my spam folder.
Date of experience: February 4, 2025
Dear Ashley,
Thank you for your feedback.
We responded to all your messages within 24 hours. It is possible that our messages may have gone to your spam folder due to your email inbox settings. However, we promptly addressed and resolved your concern.
Thank you for your understanding.
Best regards,
Customer Service
I can't say if I am satisfied or not as I have not yet received my order that was placed one week ago. I have not received notification of it being shipped yet.
Date of experience: February 7, 2025
Dear Customer,
We would like to clarify that you have received three timely email notifications: one when you placed the order, and two when the order was shipped. We suggest you to recheck your inbox and confirm. If required the messages can be forwarded to validate our statement.
Regards,
Customer Service
I placed an order over a week ago and the receipt said most items ship within one day and I would be informed when my items shipped. It has been over a week and I've heard nothing.
Date of experience: September 18, 2024
Dear Debbie,
Thank you for placing an order with us. Your order was on backorder, and we tried our best to arrange it, but unfortunately, we had no ETA. Upon noticing this, we promptly returned your money.
We kindly request that you update your review and give us another chance to fulfill your order.
Regards,
Customer Service
Great prices and fast shipping, will shop again soon
Date of experience: October 17, 2024
Thank you for your valuable feedback
Good prices for the products. Easy to navigate the website and to check out
Date of experience: August 12, 2024
Thank you for your valuable feedback
Easy to navigate website and fast shipping. My items arrived intact and as I ordered them.
Date of experience: August 1, 2024
Thank you for your Valuable Feedback
Fast service and a great price. Very pleased with this company.
Date of experience: July 26, 2024
Thank you for your Valuable Feedback
Exclusive Craft Collections is your one-stop shop for all your art supplies, home décor, school and office supplies, paper crafts, candles, pet supplies, and many more. We are a team of professionals who aim to bring every item you need at your doorstep. Being the US’s biggest reseller, we have over thousands of best-selling products in our online store. All our products are available at affordable prices, rest assured they are of the highest quality. For your convenience, we offer FREE shipping in 48 contiguous US states.
Dear Maey,
Thanks for your valuable feedback
Thanks
Customer Service