I love these guys they are tops. Always have great deals available.
Have never had a problem -always excellent service
Everything under one roof. Flights, hotels, and tours. Great way to book your vacation
I have used it last week. Everything worked perfectly!
Thank you for providing such a great deal. No. 1 company.
Rather than make things right, Expedia chooses to point fingers on others. They don't care or help!
Answer: You were lucky to get through to anyone at all at Expedia. I've spent hours and hours and hours over three days trying to get through to anyone on their customer service phone line, their chat line and their e-mail, all to no avail. They really owe their customers much better customer service.
Answer: Demand to speak to a Supervisor though you better have time because it will take anywhere between 30 minutes to 2 hours. Once the Supervisor does nothing or little to nothing to resolve your concern, ask to speak to a manager. Get ready to really wait. DO NOT ACCEPT THE "WE'LL HAVE A MANAGER CALL YOU WITHIN 24 to 48 HOURS" When you figure out you don't matter, sit down and right a review!
Expedia has a rating of 1.7 stars from 1,371 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Expedia most frequently mention customer service, credit card and next day. Expedia ranks 213th among Travel Search Engine sites.