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ExpressPassport

Overview

ExpressPassport has a rating of 3.9 stars from 300 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ExpressPassport most frequently mention customer service, post office and easy process. ExpressPassport ranks 3rd among Passports sites.

service
5
value
4
shipping
5
returns
4
quality
4

Instant Feedback

1 review
How would you rate ExpressPassport?
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Max L.
0 reviews
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INCREDIBLE!
June 5, 2018

INCREDIBLE! I have worked in customer service for over two decades so I know when a company cares about their client experience. Great team here and great support! Thank you to everyone at Express Passport! I will recommend you to anyone that needs a passport super fast!

Date of experience: June 5, 2018
Anna K.
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I keep trying to leave a review but it's not working. I dont use these sites so I apologize if this posts multiple times. I just want to say thank you for the fast service. The passport stuff is really overwhelming to me and this is only my second passport in 56 years. Thank you to Express Passport Company

Date of experience: May 15, 2018
Will D.
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I recommended them to my neighbor since my wife had used them recently. The staff was super helpful and friendly. We got our sons passport faster than the time we paid for it. And my neighbor just recently told me he had a great experience too. Definitely recommended if you need your passport fast.

Date of experience: April 16, 2018
William B.
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Wonderful experience
May 9, 2019

Wonderful experience. I was distraught when I realized my passport was expired, and all my plans had been made. Everyone I dealt with were DO helpful and made me feel that everything would be OK, and it was. Thank you so very much.
Regards
William Blackwell

Date of experience: May 9, 2019
Gareth L.
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My passport was paused because I had an issue with my photo but their team sent me an email and called me right away so I was able to send in a new photo and still got my passport on time. This would never have happened with any other service. Amazing.

Date of experience: May 11, 2018
Noel G.
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Double the price of securing the renewed passport, but it's worth the money for as long as you follow the instructions carefully. Took nine (9) days from dropping the pg@. FedEx to receipt. Great job overall!

Date of experience: September 20, 2019
Ruben I.
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Everything was as advertised
November 14, 2019

Everything was as advertised. Excellent service. You get what you pay for. It was my first time getting a passport and I had little to no time for any errors or delays.

Date of experience: November 14, 2019
Bernadette G.
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I thought I needed to renew my daughters passport but I am SO glad I called first. Apparently you need to file for a minor passport every single time which means I had to get the consent forms, etc. This would have cost me my trip because I was about to apply for a renewal. Thank you for helping me and my daughter.

Date of experience: May 1, 2018
Bahama B.
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I needed my passport in about 10-12 days from departure. From start to finish Express Passport was there for me all the way! They give you easy steps to follow and whenever I had a question they were available. Most of the cost goes toward the passport cost and FedX so their charge is reasonable. I got my passport in time delivered by the date they said. I highly recommend them. Excellent service!

Date of experience: June 5, 2018
Ellen L.
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After submitting the initial application I had a lot of questions for your customer rep Alvin Tomattis. He was able to answer all my questions and guide me through the process. Also made sure I knew how to contact if I had any further questions. This is a great service

Date of experience: July 13, 2019