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ExpressPassport

Overview

ExpressPassport has a rating of 3.9 stars from 300 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ExpressPassport most frequently mention customer service, post office and easy process. ExpressPassport ranks 3rd among Passports sites.

service
5
value
4
shipping
5
returns
4
quality
4

Instant Feedback

1 review
How would you rate ExpressPassport?
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Kelly G.
0 reviews
0 helpful votes
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I had an amazing experience with expresspassport.com! Johnny answered all my questions I had when
Filling out documentation. He was very nice and professional! My passport arrived very quickly! If you
Need your passport fast then I would highly recommend Johnny with expresspassport.com! Sandy was
Also great too!

Date of experience: December 1, 2017
Kari M.
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The process to get a passport is already confusing enough but when you need it super fast like I did, you really don't know what to do. And there is no room for error. Fortunately this expeditor service is available. Express Passport has the best reputation for a reason. Professionals and trustworthy. Good service!

Date of experience: June 6, 2018
catherine s.
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Customer service representative very polite very professional took their time and answering questions and dealing with issues. Never felt like I was being rushed to get off phone. All representative dealt with issues with accuracy and a sense of urgency

Date of experience: May 7, 2019
D W.
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I used this service based on a recommendation from my sister and I am very thankful it worked out. We won a little cruise and they recommended we get a passport in case we wanted to get off in Bermuda which we did so it was worth it. Thank you.

Date of experience: May 9, 2018
Catherine V.
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I was having an extremely difficult time renewing my passport due to a name change. The experts at Express passport told me exactly what I needed and handled all the additional issues that popped up. I had the passport in my hands in exactly the time frame they originally promised.

Date of experience: October 19, 2018
James F.
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I work hard for my money so I try to enjoy it every now and then too. I am glad Express came through for me to get my passport in time. I thought a visa was needed too but they checked for me and verified that it was not necessary for my trip. I guess I need to travel abroad more now that I have a new valid passport. Thank you to the Express Passport company and team. I will enjoy this vacation.

Date of experience: June 6, 2018
Rob M.
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Easy
August 31, 2018

Easy. Fast. I definitely waited till the last minute, and they delivered quickly. I ordered the 8 - 12 day shipment and I got it back in 7 days. The checklist they provide is very easy to understand and the live support was very helpful. Will use again.

Date of experience: August 31, 2018
Natalie M.
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Excellent service!
November 24, 2018

Excellent service! They communicate very well and guide you through the process step by step! Transaction went so well. I needed my passport fairly fast and they delivered! Will recommend and use again!

Date of experience: November 24, 2018
Jess S.
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Everything was user friendly and clear
October 1, 2018

Everything was user friendly and clear. Received my passport back quickly and everything looks great. I was a little hesitant to use this service but I had no other choice but to use an online service like this! No regrets (except next time, I'll be more responsible and renew my passport in plenty of time!).

Date of experience: October 1, 2018
Debra F.
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I went to a lot of website but I chose express passport because of other peoples reviews. My experience was very easy to do and in a short amount of time. I got my passport the day that they say I would receive it. Thank You and I'm off to my travel plans. I would recommend express passport to everyone.

Date of experience: October 5, 2018