Extreme Terrain

I received fender lights that were obviously a returned item. Customer service was great. They immediately sent me a return Fed Ex label. Extreme Terrain's policy is they will resend the order as soon as a tracking number is sent to them by Fed Ex. I received an email the very next day that my reorder was sent. Received the correct fender lights in 2 days. Couldn't be happier with Extreme Terrain's customer service.

It is always a bad experience to find out that the product you b uy at a reseller is more expensive than the manufacturer advertised product. That happened to me and if I return to exterme terrain will be after triple checking pricing.

My order showed up at my doorstep with boxes scabbed together with tape and barely holding together and ripped apart, my main item also showed up damaged. Will not be ordering from here again. 1/4 star review

I recently purchased the Rock-Slide Engineering Basic EZ Rack Kit from Extreme Terrain, and while I'm very happy with the product, the purchasing experience was strange. For whatever reason, the XT website added two kits to my cart when I only asked for one kit. Not realizing this, I placed my order and subsequently received two kits. This required me to send one kit back, which cost me $10 in shipping. In the future I will be more careful when purchasing items from XT.

After the first mishap with the item I ordered I was doubtful about your company. I decided to give you guys a try again because you seem to have all the parts for JK's. This time I received a new item as ordered.

My experience with extreme train was fantastic. They helped me find the lyft kit that would work best for me both function and affordability. What surprised me the most was the speedient delivery delivery for the full list kit with free shipping was only was only 2 and a 1/2 days to Arrive.

I did not receive my order. I am quite disappointed y this!

Bought a set of 5 tires/wheels from this company with TPMS sensors installed already. Got wheels, everything was great. Took Jeep to 3 different tire shops to have TPMS sensors activated. Nobody could get them to work. All 5 TPMS sensors were dead. I called customer service for help. NO refund offered! They wanted me (a female) to take the TPMS sensors out & ship back to them before they would send another set.
SO...you want ME to pay someone to remove your faulty product. Then pay someone AGAIN to re-install your possible new faulty product? ALL of this was supposed to be included in the HUGE price I paid for this 5 set of wheels. But Extreme Terrain will not stand behind their products. DO NOT BUY FROM THEM!

Shipping was tracked and timely. The product is always top noticed

Shipped quick, will definitely order more products from Extreme Terrain.

Worked perfectly fixed my problem and it was easy to do

Gentleman I spoke to was knowledgeable and friendly.

I have not totally inspected my purchase yet. 1/3 of a long box was ripped open. We will see

Better packaging needed to make entire package contents are received

Great service and fast delivery! Specie in products for Jeep!

I first googled getting a quarter panel window replacement for my Jeep. Extreme Terrain came up. I decided to give them a try. I ordered the part. It came one week later however it wasn't a window it was a door. I truly believed I had ordered the wrong part. I called and the customer service rep he helped me order the correct part. It came one week later however it was the wrong part. I called again, explained what had happened and explained that I was leaving for vacation in 2 days and needed to have the window prior to leaving. I had to pay extra for the expedited shipping because they would not pay for it. Guess what, it just got here and it's the wrong part AGAIN. Not a happy camper. I would NOT suggest this company to anyone. Save yourself some aggravation buy elsewhere.

I've been looking at the BedRug Bedtred for sometime now. I contacted customer support for some assistance and they came through as usual. I've used ExtremeTerrain for a lot of my purchases. I would recommend them to all my Jeep friends.

I was looking to purchase a bumper and called to find out what exactly was in the box. The rep that I spoke to told me that the parts I was looking for was not included and he stated that the company did not sell them separately so I did some research and found the parts on their website and called back. The next rep I spoke to was more helpful at first but again didn't quite know what was in the box until I pressed and said until I know exactly what's in the box I'm not going to purchase the item. I was fine purchasing the parts separately but before I did I just needed to make sure they were in the box or not, and finally I was told with 1,000% assurity that all parts I was asking about were in the box. We shall see when the item arrives! Long story short, Extreme Terrain almost lost my business due to a clueless phone rep.

Ordering was great and delivery quick. The biggest disappointment was the installation and instructions. They were really vague and downright incorrect. They referenced a green wire when the wire was actually yellow.As mentioned in other reviews, the included wire connectors suck. I had some Positaps sitting aroung and they worked great. Good value, but not real high quality.

I ordered this product for a road trip. I paid extra for the fast shipping and it still didn't arrive on time. It arrived after I left for my trip. I was pleased with the person who helped me via chat as they reimbursed me for the extra shipping fees I paid. I was bummed not to have received the product for the trip.

Shopping was great i accidentally added the warranty and customer did not want the extended warranty I called and tried to cancel but low and behold they were unable to cancel the extended warranty on all but the lift kit. So needless to say the customer has now been forced to buy the warranty they didn't want as you all couldn't cancel that portion of the invoice. Other than that experience was good!

Super fast shipping, and lift kit looks and feels great on my Jeep now. I know this is a small thing, but I didn't receive a OME ball cap in the order and I saw it was in the description on what's included.

These bed lights are amazing! They are super easy to install, from removing the cover in the bed, to the light connection, you cannot make this any easier. And for about $30, this is a steal.
However, I ran into an issue with the switch for the bed light: I didn't have one. With the lights installed, I could not turn them on, since I did not have the bed light switch installed in my truck (lower right of the dash, under the vent by the door). So, I had to order the switch (I ordered from Amazon), and after a quick removal of the lower panel, I installed the switch and the lights work like a charm. Double check your panel switches before ordering, just so you know what to expect as far as the install. This is DEFINTELY worth your time and your $$$!