Extreme Terrain has a rating of 4.4 stars from 9,509 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely
My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer
The shipping was fast like always but the packaging wasn't good this time there wasn't nothing stopping the bumper from moving around and the ends of the bumper was poking out the sides the ends of the bumper was scratched up and full of dirt and grass
They have exactly what I want at a decent price fast and reliable shipping and great products that last
They have exactly what I want at a decent price fast and reliable shipping and great products that last
I ordered a set of rear tube doors for my jku I bought some that were open box they had been assembled and used for video shoot and disassembled and repackaged I got them for much cheaper than brand new they were easy to assemble and look great on my Jeep thanks
I've always had good luck with their products
I had ordered a timing chain for a NP231 from E bay, paid for 2 day delivery. 3 weeks later still no part. Ordered one from EXTREME TERRAIN on the Thurs 13th received it following Monday. That's 3 days and part in hand. The other guys, 3 weeks no parts. Use Extreme Terrain... get your stuff on time!
Ben
I have been rebuilding an 1989 YJ with a Ax 15 with a 4.2, Every time I order a part it shows up.
Started out just ordering from who ever... had problems with everyone but Extreme Terrain, That's why I choose Them
I ordered parts for my jeep, itvwas estimated to be there by Friday then updated and said Monday. I was disappointed, because I had a short window to work on it. My parts came Saturday. I was greatful. Thank you!
I have NEVER had an issue buying or returning parts from Extreme Terrain. It's a pleasure dealing with them.
I recent bought a Toyota Tundra which has been a dream for awhile and the truck was amazing to begin with… and now with the new running-boards and projector LED headlights… the truck is perfect. I can't express how happy I am with the products, and even more so with how quickly the items arrived, in perfect shape with no stress or hassle whatsoever.
The choice is easy when you expect the best… I’ve recently started using Extreme Terrain for parts and accessories on my Tundra and will continue to use these guys!
There was a miscommunication of a charge back by paypal. After this was resolved, my extreme terrain account was flagged and I could not make a purchase. I called customer service to explain and though the agent seeminglyling understood the misunderstanding, there was nothing they could do to release the ban of my account.
I have always used and recommended extreme terrain as a great source of off road automotive parts.
I ordered a new top for my Jeep & I wasn't sure if they made a sun rider top for my year model because I didn't see it in my catalog they sent me; so I called and the gentleman on the phone was very helpful and answered all my questions. He found the top that I wanted gave me the model number and gave me his extension if I needed anything else, I'm just sorry I don't remember his name to give him credit for his helpful service. My only suggestion is that y'all need to use someone besides FedEx because they are trash, it didn't arrive when said then said it would come on Monday and did not said attempted delivery which was a lie cause I had it sent to my salon and was there until 7:00pm that night it didn't come until Tuesday afternoon. Not too big of a deal for me but if somebody needed something pretty quick it could be an issue. But Extreme Terrain services were great and will definitely be ordering from them again.
I found them on a Google search ordered the catalog and liked their prices
I wish I would of checked the reviews before I ordered from this trash company. It has been almost a month and I still have not received my bucket doors I ordered. As a matter of fact the doors have not even been shipped out yet... so it will be well over a month before i receive them. I just contacted Extreme Terrain and they said my order was pushed back but I never received an email letting me know it was pushed back and I would not receive them for Jeep Week, which is the reason I purchased the doors. Summer will be over before I receive my doors... I will NEVER order from here EVER again!
Tip for consumers:
DO NOT USE THIS COMPANY !!!!!!!!!!!!!!
Products used:
Bucket doors
Bought Raxiom J******* window mount switches. Very happy with them. Install video was on Wrangler with auto trans. Had to get creative with switch harness routing in my 6 speed manual. Took 2 people with a lil fussin & cussing, but we got it and they look great.
Bought my first Jeep
Received a damaged order and requested a refund, the customer service agent said I would be receiving a refund, but the sent replacement items instead. Told multiple customer service reps I do not want this item, they said it was already shipped and there was nothing they could do, even though it hadnt shipped yet. Told me they would make it worth my while to just accept the order and return it later. Another rep named Raymond said he contacted the shipper and that the item wouldn't ship to me. All he did was put me on hold and pretend to contact the carrier in order to placate me. This was the 1st time I purchased anything from this company, it will also be the last. I'll just order from Toyota from now on.
Because they were inexpensive,poor choice.
I apologize for your experience.
I have reviewed your order, I see you have contacted our customer service.
If you have any other questions, please let me know.
Amy
EXT 1257
Make sure they don't send via FedEx! Only UPS... FedEx just leaves you stuff anywhere... UPS leaves at door! Received my items, everything is as it should be contextually.
They have what I am looking for.
My overall experience has been good with no complaints.
The savings in the deals.
Easy to navigate online to select parts that'll fit perfect for application. Good overall service
Everything was available, shipped quickly and arrived in good order.
Product availability & previous experience with this company.
They don't send any hardware, and you need it. Ace hardware is down the street, to buy longer 6mm screws. And hard to elongate the front two hole to get it too fit.
Sorry boys and girls it wasn't a easy install.
These seem to be pretty nice so far. Not too difficult to install, took me over an hour with my hubby's help. Gives my jeep some character now instead of plain black.
Seemed to be good quality and had a good refund policy
Bought mud flaps for my 2023 Jeep Gladiator rubicon and when I got them they wouldn't fit. They were for an overland. I returned them and I'm waiting for ones that fit my vehicle. Didn't see a place that asked for my model just gladiator jt. Nbd but site was specific.
Like your products and prices.
I am so sorry to hear about that.
If you have any further questions on this product or
Anything else, I would be happy to speak with you.
Amy
EXT 1257
Order arrived in a few days after purchase! Instructions were clear and install was very straightforward. Only took me about an hour total. Very happy with the purchase and item!
Value and lots of reviews and photos/videos that gave me confidence that I will be happy with my purchase
Very helpful phone agents. Easy to order online.
Not 100% happy with Westin products, one rear flare had surface rust at a weld, poor paint coverage? I'm hoping they don't rust quickly.
The DV8 front inner fender liners didn't come with the correct hardware, had to purchase the correct hardware.
Wouldn't mind exchanging the fender flares but I don't have time and don't want to have to foot the bill for return shipping.
Easy online ordering & free shipping.
I ordered a front and rear bumper along with step sides for my 2017 Jeep wrangler the parts got here fast and are built solid and easy to install won't order parts any where else for my Jeep
Pleasantly surprised on how easy it was to install and how perfectly it fit.
Best prices and selection
I ordered the Bestop Trektop NX Glide and I do like the product. My only complaint is that if I'm spending over a thousand dollars on a product, I'd want it to come intact and without ay missing pieces. I did not reach out because the top still works as intended with the broken piece, but just something to be aware of.
Two bumpers not shipped at same time; on-line chat answered my question, one came directly from the factory a few days later. Nice to be able to understand the process on-line
Lowest price on Cyber Monday for same items
I purchased the Side Steps. RedRock PNC Side Step Bars; Textured Black Easy installation. You must watch the installation video. The directions that came with the steps are vague and easy to miss a washer or two
I have bought from Extreme Terrain before. Very fast delivery, high quality products and prices are affordable.
Have ordered from here before. Very fast shipping and great quality.
We like the Grill, the holes were not all drilled out and pieces broke when trying to push them through. Had to find replacements. Also teeth had a bit of overspray.
Recommendations
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
I am very sorry to hear that.
I have reviewed your account and I
Have left you a voicemail.
Please let me know if you have any questions.
Amy
EXT 1257