Extreme Terrain has a rating of 4.4 stars from 9,509 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely
My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer
Had a great experience. Even though I had to convert CDN to US funds this was still cheaper than my local store.Love that shipping includes duties. No hassle.
I have always had a great experience shopping at extreme terrain. Always super fast shipping and ready to take care of any issues in a professional matter. Thanks
Product availability, and proven shipping speed.
Thought this would help the whistling noise on my soft top roof. It did but now leaves a ringing and noise. So basically I traded one problem for another and it won't go down.
Cause it has the dam product.
They are as close to OEM parts I could find. Would have like the installation to be easier but that's a toyota for you. Loved the packaging that was foam fitted for better transportation.
Best price on the closest thing to OEM
Pricing was better than most places I have looked for this product. Shipping was fast and free, which is always great! Install will be happening this week, so, I cant comment on that yet.
Pricing, fast free shipping
Purchase was quick and easy, as well as shipping to Canada. Called to make sure I had the right part for my Jeep and brother hooked me up with a small discount! Will come back if I need parts!
Very reputable!
Other than Fed Ex getting confused with my address and the resultant nonsense to get that straightened around, I got my item on time instead of early. The bed cover looks and fits well.
Has what I wanted at a reasonable price.
Looks great did not be happier. The worst part of my experience is doing one of these reviews because I say something and they do not like it. Do you want me to use a certain amount of letters?
Always good products for A good price.
Fast shipping, parts I ordered had a few things wrong but still worked. Screws that came with my tail light covers were too short and one on the brake rotors had a gouge on the inside edge of it.
3 day free shipping.
The reason for the one star is that I was ordering through a phone call with one of your reps CHRIS and tried using my Visa credit card but your system rejected it for some odd reason so I changed cards and that too was rejected which means that YOUR REPRESENTATIVE CHRIS WILL. NOT RECEIVE HIS COMMISSION...AND TO ME THAT IS TOTALLY UNACCEPTABLE. I again tried to place my order online using those same two cards and again they were rejected...AGAIN THIS IS UNACCEPTABLE! I wound up using my PayPal account for the order. Unless these problems are resolved, and I have to be notified by an email or phone call that both of my complaints has been accomplished... THEN I WILL NOT DO BUSINESS WITH YOUR COMPANY AGAIN.
I purchased running boards in September 2019 from Extreme Terrain for my 2019 Jeep unlimited. They were not installed ( did myself) until end of October... My Jeep has not been off roading and park inside a garage. The boards were over 300.00 so I'd say
Mid-range price point. Today June 2 2020 less than 1 year... I notice the paint is bubbling and it is rusting! Literally less than 1 year! Now it is just one section and only on 1 board... wow weird... it must of been defective since both have been in the same environment And only one area/side is affected... so I called assuming not a big deal and they will stand behind a product. WRONG... which is why you should steer clear of this company! Who sells a product that is OBVIOUSLY DEFECTIVE... and tells me you only had 30 days to return!
Umm well I guess I'm (Un)lucky that it didn't rust within 30 days! Like how can you give 30 days! I did not want my money back... I didn't want a new set I literally wanted 1 drivers board to replace the rusted one on my NEW Jeep. I didn't even think car parts actually rusted anymore! Except junk so there you go... junk is what I received. So just pay the uncharged price at the dealer since they would stand Behind their product... For at least a year!
Ridiculous! If you zoom in on photo you can see the bubbling of the paint... this is not near heat not the area that is stepped on...
I have yet to install the modification to my jeep. I will update when I do.
Reason? Well you were the cheapest from your competitors.
The order I placed is exactly what I ordered. The step by step video was and will be very helpful.
Good reviews and the easiness of install.
Ordered product twice because the color was wrong twice. How do you get it wrong Twice.
Because l thought they would do the right thing.
And send me the correct product
Thank you for bringing your concerns to our attention in your review. We've noticed that you've already engaged with one of our customer service representatives regarding this matter.
If you find that there are additional details or if you need further assistance, please don't hesitate to reach out to me at extension 1257.
Amy
After a lot of research placed this order. Called a specialist last month never received call back with an answer. Called again spoke to another specialist who was very helpful helped my decision.
Issues with freight choices and their delivery options. They had limited selection of availability and made it difficult for delivery. I went to pick up package myself.
Used them in the past
Box was damaged in 4 places, but radiator was not damaged.
Purchased from before..
I ordered five tires and wheels a tire carrier front and rear numbers. Please start order on Monday and had everything by Friday. We are extremely grateful.
We've been looking at different places for a year now preparing for this build. We liked The options your company provides.
Fed ex had said package was delivered at my door. I got home searched for 3 different days and no package. I talked with Extreme Terrain and they helped fix the issue quickly.
Good prices and have in stock mostly what I need.
Extreme Terrain has a great selection of quality parts from quality manufacturers. I will certainly be using them as my go-to website for future projects as well!
They have a easy to navigate website that allows me to configure parts to my exact Jeep.
The rep I live chatted with was incredibly helpful, and was clearly excited about helping to build out our new "toy". Had greta ideas, and made suggestions I never would have thought of!
Hear through the grapevine you all are the best gig going
Staff immediately answered the online chat questions and helped differentiate between two similar products. Placed the order soon after and it arrived without issue 2 days later.
Price, product in stock, and customer service
Someone hit and broke the outside edge of my license plate holder. Not sure when or how. Started looking for replacements and Extreme Terrain had the best prices and easiest website to navigate.
While placing my order I needed some assistance, started chatting online and they offered to call instead. Within minutes I had my questions answered. Excellent customer service!
Customer Service
Experience was very good shipment arrived fast. Weird that all 4 fender flares shipped at different times and arrived different days but hey I got them all so who cares. Thank you kindly
Ordered from you before haven't had a problem yet.
The products are made very well. Directions to install are easy to read and follow ( could use a little more detail in some situations). Shipping is quick!
Great products, good price and customer service is great!
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
I am very sorry to hear about your experience.
I see you were able to get your order placed.
If you have any questions or if you would like to
Discuss your feedback- I would be happy to speak with you about it.
Amy
EXT 1257