Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely
My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer
Always glad to find what I need at Extreme Terrain. They always provide quality merchandise, pricing is always competitive and customer service is always on the ball!
As always extreme terrain is awesome, good shipping time and products are always always for me at least in good shape. Service when I've had to use it is always helpful as well.
Best meeping company that has the parts I'm looking for
Removed the factory 90 amp alternator and replaced it with the pro series 160 amp went from 12.5 volts to 14.5 volts with all accessories on very pleased with the upgrade thank you
Very good customer service
Everything was perfect. I like when the outside box isn't damaged also…. That too was perfect. Both boxes came in perfect. The products are perfect and got to me quick.
Google lead me straight to you…. I’m a slave to the machine….
"I walked away Xtremely annoyed. I've made a few purchases from them in the past month. The last one will be just that my last!. I spent $2200+ on a set of new rims and tires. I was confused by their listing, saying that Mounting and Balancing was available for an extra charge. But I was not able to find how to add the extra charge to my cart.
I ended up chatting with customer service who proceeded to tell me that mounting and balancing was free and they used to charge for it but their listings have not been updated.
So I placed an order, to my surprise tires and rims were shipped separately. When I called customer service I was told the order was placed incorrectly. I had to select Mounting and Balancing on the order. Problem is I did not have the option. I went as far as to create a document including screen shots of exactly how I filled my cart. They agreed that I did not have the option to select mounting and balancing, and that the website should have displayed the option to me.
After multiple phone calls the best I got them to do was refund me $15/tire.
Somehow, problem with their website is my fault. Companies need to be accountable for the products that they sell as well as the technology they use to sell those products.
It's very disappointing because they have a good selection of products and good product reviews/ product videos. I just won't be able to continue to be a customer.
Sincerely,
Unsatisfied Former Customer..."
Steps are fine, but delivery guy come on day of delivery, but did not have merchandise, could not track order, had to call Co. Twice, merchandise come four days later.
He checked order, told me what I already knew, told me give till next day, call back if not received, had to call back, but he did everything he could, my problem was with shipping.
It was recommended.
I liked the look.
Fit like a dream on my 14 JK, and the black really pops to match trim colors. Don't make my mistake and think there are 2 in an order. I had to order another after I opened the 1st
The box arrived barely intact; I posted pictures. The clamp that was due to arrive with the exhaust was missing, most likely fell out of one of the open sides.
I apologize. I see you contacted us and we sent out a replacement clamp.
I checked the tracking, you should have it by now.
If you need anything else please let us know.
I am so sorry for your experience.
Amy
EXT 257
I am unhappy that this item showed in stock and I didn't see "Special Order Ships in 6-8 weeks". I would have chosen something you actually had in stock instead.
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257
Great product fix great Its a $#*! to get the old one out Do your self a favor and save 2 hrs destroy the original glove box so you can get to the four screws you need to.
Price and I trust them
The part was incorrect or it was damaged at production, asked for refund and was told I had to pay $10 for return tags. Not gonna pay for company mistake.
Had good experience before.
I've ordered several times and always received my orders quickly and shipped well. I got exactly what I was looking for and everything was well put together with easy instructions.
Had the item I needed in stock and free shipping for a reasonable price.
Fast shipping, fair price. I just wish these pages would offer a section of American Made products as I really only like to buy American Made upgrades.
I have ordered from Extreme Terrain before and I trust them with my purchases.
I ordered a 1 inch front and one inch rear spacer lift to go with my 3 inch full suspension lift I put in several years ago. The one inch spacer lift went in just as it's supposed to. Thank you!
Only ones who had the 1 inch spacer lift I was looking for.
Very Simple to order, I ordered one wheel to make sure I like them knowing I could return it. But once I saw it, I liked it and ordered 4 more. Will be here this week... All Perfect and easy.
I wish I'd read these reviews before ordering from this company. It's taken me four phone calls and I'm still waiting for the rest of my refund. Will NEVER do business with them again.
After buying a "carbon fiber" flag pole for my Bronco off Amazon that lasted 1 day before it snapped due to 65mph. I ordered the steel flag pole and it's SOLID! Highly recommend!
New to off-roading and just exploring accessories for my 23 Bronco. Figured Extreme Terrain was the best place to figure out my next add-ons!
You sent me the wrong part. I ordered the s&b cold air intake with white cotton filter. I got the red oiled filter. I didn't notice until I had already installed most of the parts.
Easy to order! Always have what I need. Always quick and fast delivery thank you! Exceeded my expectations during the holidays
We ordered the fenders for my 97 jeep wrangler. We had to drill a few small holes to have them attach to the jeep, but it was so easy. I love the look of them.
They had the only type of fender that I wanted, and the cost was nice as well.
Very pleased with the the service. I ordered the running boards yesterday and they were setting on my front porch this afternoon. Went out to the garage and put them on my Jeep. Very easy to do.
I ordered the side steps on a Monday and I got it on that Thursday. It was fast and packaged nicely. However I did have some slight damage to the end caps.
It was priced well and had great reviews for their products.
It was super simple and fast to order the tires. Free shipping is always a bonus. I make my payment system affirm and the monthly payment plan is super affordable and convenient.
I received my last order within 3 days as I did with the previous order. Today we do the 2.5" lift, new front bumper and winch as well as the steering stabilizer.
They had great reviews!
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257