Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely
My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer
Great product. Fast shipping. The product was exactly what I was looking for. The shipping was fast enough, there wasn't much difference in wait from going locally.
They had what I was looking for when I couldn’t find it elsewhere.
Arrived quicker than expected and was simple to install
Good quality product! Fast delivery excellent customer service
They sent me the wrong LED interior bulb in my order. I needed two of the bulb style fuses but only received one.
Availability, price, reviews on specific product
Last product purchased the fitament description was not accurate. I have returned the product under an issued RMA.
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Yes, I received my order. Thank Yes, I received my order. Your great thank you your great thank youyour great thank you
Your great thank youyour great thank you
Was looking for a part to fix an issue with my 2019 Jeep JL Rubicon. I had previously ordered from Amazon but the part came in and wasn't correct even though it stated it was for my Jeep model. On July 31st I logged onto Extreme Terrain and quickly found my part - MotoFab Metal Sun Visor Repair Clips (18-23 Jeep Wrangler JL) Item #: J*******. I placed the order that day and it arrived just 3 days later on July 3rd. The instructions were easy to read/follow & within 10 minutes I had the part installed on my Jeep. Very happy with the item and the ease of purchase.
I chose them because they had the part that matched my Jeep model and was a fair price.
I purchased Bestop Trektop NX Soft Top, Black Diamond (07-18 Jeep Wrangler JK 4-Door), and it is the loudest top I have ever owned. It flaps loudly when you're driving. Not happy with it but not purchase g another one.
I have ordered in the past.
I am so sorry to hear about your soft top.
If you have any questions- please let us know.
We are happy to help.
Amy
EXT 1257
Busted both rear shocks. Jumped my dumb $#*! back on xt. Placed order chose 2 day shipp5cuz I'm in a bind. I find out from my own investigation that they wont ship to a p o but it didnt say that when it took my order and gave mr an order number. After finding all this out i now wont be getting my parts Friday more like monday or Tuesday. I paid extra to recieve them in 2 days. Now its gonna be 5 days. SAME AS IF I CHOSE FREE SHIPPING, NOT TO MENTION TH LASY ORDER WAS COMPLETELY WRONG PART. GONNA BE CALLIN A LIVE PERSON TOMORROW. SERVICE HAS GONE TO $#*!
Only because I can't put 0-stars. This business is absolutely ridiculous. Ive ordered a couple things from ExtremeTerrain and always had an issue one way or another. The first set of steps I ordered said it was for a 4-Door Jeep Wrangler JK 2007-2018. Even the picture was for a 4-door, nope they were for a 2-door. Now I just got my new ones after uninstalling and returning the last wrong steps (and driving to return them to a specific location) to find out that they only fit for a 07-13. Mine is a 2014 and there's definitely a difference. Their shotty website still says they fit for 07-18. They were so far off when I was installing them I had to google the model number and that's how I found out. I'm so frustrated right now. I'll never be a customer again. Customer service is probably the most important business factor in my opinion, and I was berated. I asked what they'd do for me for my inconveniences. I feel at the least they should've offered me an upgraded compatible set of steps, and/or reimburse me for my time, gas, and all the frustration that has been occurring, causing many unnecessary problems in my life. NOPE... They don't care about customer service or evidently re-peat customers because they said we'll put $50 credit on your account... That was a slap in my face. Now I don't have any rails and where the old bolt holes used to be are starting to rust out. Thanks Extreme Terrain for being a joke. FYI- potential Jeep parts shoppers, do your research like I should've done. There's way better pricing and parts all across the internet.
I wasn't sure what controller was best for my 4Runner. Left a message to have them call me which I did. I was told which one would work and it would plug right in to my truck and would only need to wire in a power wire to the battery. Received the controller and none of the above was true. There was no where to connect it to my truck. I started another chat with them online and was given no advice but to return it and order the correct one, which he didn't know which one and said I would need to call some number to talk to someone about it. Meanwhile, 30 second google search provided not only the adapter cable to plug directly into my truck but also the control knob adapter to mount the knob directly into one of the blank spaces in my dash. Never going back to these guys for any again. I realize that may seem a bit overkill but I don't appreciate the lack of effort to find a solution to my problem when it was their fault I did not have what I needed. Especially when the information was simple to find.
I am really sorry to hear this.
If you want to reach out to discuss- please do!
I am happy to speak with you.
EXT 257
Very professional, product as per images, nicely packed and delivered as promised on the day I wanted! Congratulations
Recommended by a friend and very pleased. Soon I will update an image of my Jeep also!
I'm hoping that you have these Barcelona red covers to match h the rear doors! I don't see them in the catalog yet.
After looking at several of your roof racks. And watching an how to install it utube presentation I picked the red rock HD roof rack. It arrived in the two day shipping timeframe with a beat to hell box from FedEx. I should have refused it then but didn't. So when I opened the box allmost all parts were at least wrapped in plastic on bubble wrap. With high hopes I began attempting to assemble the rack. First fail was the right hand side rail had a bend in it. The second one came when I was putting the cross rails on and this one really ticked me off. There are four cross rails that have two tapped holes in each end. These are supposed to have 30 millimeter threads and bolts to hold the rack together. Some were tapped correctly some were a nightmare. There appears to be paint in the threads that won't come out and makes turning the Allen wrench trying to tighten them a pure pain in the butt. After hours of working on getting these bolts into the cross bars I am sorry I didn't send it back. It defiantly didn't go together like the utube presentation and I wouldn't ever buy a red rock product.
I am so sorry to hear about your experience.
Please feel free to reach out if you would like to discuss your feedback.
I hope to hear from you soon!
Amy
Ext 257
It's m'y first purchase with thèm. Quick delivery and traking information are perfect. The store even track the shipment for provide a good service. Now it's m'y new store
I havre chosen extrême terrain by chance Wen i round the jeep parts and i have no regrets
Been ordering parts and accessories from these guys for years for all three of my jeeps. Tracking was the added bonus.
Extreme Terrain is one of the offroad leaders for parts and accessories.
It was easy to find what I was looking for and check out was just as fast and simple and painless Extreme Terrain has always been my go to for jeep parts and accessories.
Ordered a new bed cover for my Tacoma and it arrived 3 days later. Nice product, easy to install and looks great
Placing the order, tracking the shipment was all good. Hinge Bushing install tool could be better made, worked on some of the old bushings but not all of them.
Ordering and shipping is easy and trouble free. I have never had a bad experience Extreme Terrain.
They carry the brands I prefer and have an awesome selection of parts and accessories for my JK Wrangler!
Easy Shopping, found answers to all my questions also easy checkout!
Overall great experience.
I have purchased from E. T. before and always have good luck!
Everything was in stock and delivered quickly. In fact one product came a day earlier than expected
Because items wee in stock and I had watched instructional videos on youtube
Good help with extreme terrain/Doug
I had a good experience with Doug at extreme terrain picking out my tire and rim size. They look good on my 2020 JL Jeep.
Selection of tires/rims pricing/packages
Do yourself a favor and read the description of each specific piece. It'll save you $10 if you end up not liking it and returning it
Popped up first on Google. Honestly probably won't shop here again. Return policy is terrible.
I am so sorry to hear about your experience.
Please let me know if you have any questions
Or if you would like to discuss your feedback.
Amy
EXT 1257
Excited as I just got the Jeep wrangler sahara 4 door. Replacing things and buying new things for it.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
Thank you for taking the time to share your feedback with us. We sincerely apologize for any dissatisfaction you may have experienced with our
Jeep Licensed by RedRock Winch Cover with Jeep Logo. We understand that it has fallen short of your expectations, and we genuinely regret any frustration this may have caused.
Should you wish to discuss this matter more, please feel free to reach out to me directly at extension 1257.
Amy