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Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 days
40,733 reviews
I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely
My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer
You guy's have everything a Jeep guy could want, and Zack in your customer chat was extremely helpful and answered all my questions.
I had an F-150 pickup and bought lots of parts for it on one of your other sites and figured that this would be equally as good. I was correct.
I have used your other sites to purchase things for my truck and mustang and all items were always quality.
A lot of stuff is out of stock and it doesn't show until you get ready to pay. Then my order was lost.
A lot of stuff is out of stock and it doesn't show until you get ready to pay
Order was placed and order was received in a very timely matter
Very pleased with the front and back Rugged Ridge Tube Bumpers.
The bumpers sure make my 2004 Jeep Wrangler look sharp.
Best bang for the buck!
I ordered a Jack and hood mounts for my Jeep Wrangler! Very happy with how it turned out. Product fit vehicle very well!
Extreme Terrain had the right parts for me, and the price beat everything else on the market!
I was extremely surprised how quick my order was shipped.
And everything arrived on time. Thank you Extreme keep up the good service.
They are basically offroad and need parts.
Had questions about parts for my truck and got great feedback and even a discount! Don't shop anywhere else!
I sought advice from the all knowing shaman google. I need to upgrade my vehicle to impress the ladies and my haters. Google lead me through the swamps of lesser to the vendor of extreme terrain in the village of top result of google. Long story short. I’ll stick with extreme terrain
I have bought so much from them and will continue too. The shipping is really fast and all my orders were packed nicely.
Item was delivered on time. Installation was very easy. This brake light is extremely bright compared to stock. It's worth the buy!
So refreshing to work with a company that puts the customer first, no hassle returns and excellent customer service, fast shipping also!
I buy from them all the time. Never had an issue with them their service or speed of delivery. Typically over deliver
Had the parts in stock
I ordered a grill guard with lights and was send a completely different item I'm currently returning it for my money back
Shopping is super easy especially since they base your browsing on what you drive. Very happy with the quality of the products.
Because they are able to pick what will fit your jeep
My experience buying parts with extreme terrain was awesome!, Good parts that are oh yeah, fit right, and at a reasonable price!
Parts that fit properly and are oem!
Extreme terrain is my #1 online store that I go to for all my tacoma needs! Great products at a reasonable price.
Really enjoy looking at all the items. Not that it's y'all's fault, my problem is I hate doing it on my phone!
I have been viewing and saving items ever since I found your website I enjoy shopping here.
Overall easy install, everything works great. Gas mileage is better and the truck sounds more aggressive without the need for an exhaust.
Ordered a complete Dana 44 front axle kit. Initially it was sent out without a description thus when UPS received it at their shipping warehouse they sent it back to Extreme terrain as it would take way too long to go through Canadian customs with no Information attached to it. So, I call get it all straightened out and they offer me a $25 gift card on my next order for the inconvenience. Which i felt was more of a joke because I spent just $950 with them. To Top it all off though when the parts finally did arrive I noticed the box felt extremely light. To my surprise there was only 2 pieces out of 14 in the box... One inner axle and one outer axle nothing else. Not even the universal joint to connect them. So, I call them back up and eventually request to speak to a manager as he and the regular employee just kept saying "that sounds like a incomplete order and we don't have those in stock anymore so we can refund you".
So, I say alright when can I get my money back from you guys. As I am beyond done with their customers service at this point.
I am notified that once they receive the $200 worth of parts they sent me in their USA warehouse and process them back in stock it will take 3-5 business days. Therefore, I wont see my $950 for another several weeks. This is unacceptable and certainly disgraceful on the entire company as a whole. Especially when majority of people are feeling tightly strapped with money due to rising food costs, gas, inflation, you name it. Prices of everything have increased and sadly this company thinks it is acceptable to not only send you whatever they feel like at the time but then think it is acceptable to hold your money during the most pressing and dire times for the common consumer. This company should be shut down. RUN AWAY! DO NOT ORDER!
Tip for consumers:
RUN! DO NOT USE THIS COMPANY
Products used:
NONE
Very good. Wife ordered all the stuff to match up with 2022 Jeep Gladiator. Everything delivered within a few days. Everything fits.
Son in law gave me a gift card when I purchased 2020 Gladiator. Now, my wife purchased 2022 Gladiator.
Shopping has been easy so far. Was disappointed my bumper was damaged further during shipping. Extreme Terrain did make it right though.
Very simple,timely and easy installation. My order was shipped and delivered on time. I will not use any other than Extreme Terrain.
Easy to find what I was interested in.
Wide selection.
I liked the video installation guide for my "coming soon" KC Lights.
Good reviews.
Great site was able to find great options the filtration is a little clunky but over found what I needed
I like to shop around and Extreme Terrain had better priced items. More bang for my buck!
Gain trust and grow your business with customer reviews.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
Thank you for your feedback.
If you would like to discuss, please reach out.
I look forward to hearing from you.
Amy
EXT. 257
Thank you for your feedback!
I am so sorry about your grille guard.
If you would like to discuss your experience,
I would be happy to speak with you.
Amy
EXT 257