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Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 days
40,733 reviews
I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely
My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer
Great selection of parts and accessories just placed my order and already shipped I can't wait to put everything on.
Order wheel spacers for my 2005 toyota tacoma and received them in great condition and before the expected delivery date
Was the first site I clicked when looking my the spacers and glad I chose them
Needed an exhaust in a pinch. E. T. Had just what I needed and shipped out quickly. No complaints here.
I chose you all because you spam the crap out of my email so you are always in the front of my mind.
Very easy to place my order and fast shipping. Have purchased items in the past here and was always satisfied.
Local business
I needed two side and rear window for 2015 Wrangler Sport. I received the product, as described, in 3 days!
Product was in stock.
Wanted tinted windows.
Customer service was excellent with follow up on order, part was discontinue but I will see how this set work
Easy to navigate! Quick delivery! After i install my lift and ball joints, i will be order the steering upgrades!
Teraflex equipment!
Got my order on time and the cost was below what I expected when I started looking for a replacement.
Good selection of parts and accessories for my 1998 TJ.
Great, parts were delivered on time. Just one comment, to more protection for the parts as it was shipped internationally.
From start to finish everything went well and product is of good quality.Will definitely order more items from this company.
Good product selection and good prices
It fits, although it's a bit tight and just modification was needed to be able to properly shut the door.
Bull bar was a piece of cake to install! This is a good quality product that should last many years.
The order came quickly and was very good quality, if I order something else it will be from extreme terrain!
Good reviews, and a large selection
Received item in a timely manner. Have not installed it yet, due to inclement weather here. Hope to install soon.
Internet search for multiple items and availability.
I would like to personally thank Christopher Y. From start to finish he helped me every step of the way!
Customer service
I received my order the very next day! My halo headlights easily installed and work great! Thank you Extreme Terrain!
Stumbled across this on line site while looking for new headlights!
The video linked on the page where I bought this part is very helpful and answered all of my questions.
Ordering process was easy and price was better than same item at other online retailers by 50 to 100 dollars.
Easy to use website and competitive pricing
Extreme terrain is one of the best companies I've ordered from easy web site and customer support is top notch
Cause of the prices and customer service
Sales person at Extreme told me what parts I needed for my front end. I purchased over 1K in parts. Kit was missing necessary studbolt, so work stopped. I called and they offered to sell me one (should have given one as it was your mistake and cost me time.) for $31. I pay, then I wait. When it arrives I go to install and I was sent the wrong relocation clamp (your mistake again.) I call the manufacturer (my time) to be sure they confirm. I ordered from another vendor. Then I contact extreme (my time again) to ask about a return. They tell me to go to an email link and send photos. I hang up and do as instructed. Then the link doesn't work. Then I call again (moooooore time). Another CSR sends a new link. This one wants a picture of the box I am sending it back in (mooooore time and why?) then charges me to send back the wrong part that Extreme recommended (your mistake my money and time). So sorry, I cannot recommend you. I do recommend that you review your processes and streamline them so that you can have happy customers. Model after amazon. They keep everyone happy. Best, Jason Hubbard
I checked different websites and you have many similar parts as theirs but I'm grabbing this one from you. And yes it did arrive a few days ago.
Fairly good pricing and a better selection than many other websites and your site gives an Army discount with Veterans included.
Many parts to choose from and every part that I ordered had a great description of its use and its quality.
Your website's stored and I'm very good at e-mails checking.
I might have waited longer before ordering the bug shield but I could still afford it before payday tomorrow and used my $10 coupon a month before it'll expire.
Great, the skid plate was an easy search to find. The suggested items were spot on. Very helpful to have them right there and fitment for my TJ.
Just another great purchase from extreme. I've placed many orders and have never had any issues with getting the product or returns! My go to!
Got it tuesday put it on that day. Waiting for the other part i ordered.
Gain trust and grow your business with customer reviews.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
I am very sorry to hear about your experience.
I see you were assisted, however if you would like to discuss
Your feedback- I would be happy to speak with you about it.
Amy
EXT 1257