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Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 days
40,733 reviews
I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely
My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer
Ordered several items and they each came separately. Notification given with each item. Would definitely order again. Quick shipment.
Super easy to install and looks fantastic! They make it much easier to get into our Jeep! Very pleased
Good products and service. Quick shipping
Very good review order was complete everything was in stock just waiting for it to be shipped no complaints
Website was great and shipping was reasonable, however I have a broken mirror that is cracked in several spots.
Easy to find what I wanted, good prices.
Ordering was a breeze and the part arrived quickly, shipping is excellent!
The Mopar running board steps fit great.
Great product availability and fast free shipping.
Answered all my questions and got me exactly what I need. Provided a quote with a discount and everything looks and works great.
Found it on Google and look like a good choice base off customer support chat I had.
I have purchased many items from Extreme Terrain, and will continue to do so. Fair prices and quick service!
Great customer service. Zach suggested what I would need to fix a death wobble and it complete fixed it.
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Good service fast delivery but antenna does not work very lil reception had to put stock antenna back on
Had good reviews
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257
Excellent service and prompt delivery! I received the side steps I ordered in 2 days! Will definitely shop again!
Ordered open box items which came in the condition promised at a great value. Quick shipping sealed the deal!
Reputation, selection and value. The installation videos are also valuable to me so I want to support that!
Identification of the crossbars to fit my Jeep was easy, delivery fast and install simple and quick. All good!
Personalized, Easy and fast
My order was delivered earlier than expected and the service/website was amazing. Will shop again on Extreme Terrain website.
Price, convenience and not having to worry about item being placed on back order.
Website easy to navigate for jeep enthusiasts always seems to have stock on what your needs and wants are
Best availability for jeep accessories
Folks on the phone really know there products very happy with the level of detail provided in my questions.
Great prices
Site is easy to navigate, a lot of products, fast shipping. All processed and received in a weeks time
Love that I’m buying direct and product is in stock instead of other sites selling before confirming availability and prolonging processing and completing order. Great Job everyone
After assuring the Dv8 hood is a fit for my vehicle, I was further convinced by the install video by Extreme Terrain. The video was so well explained I had to get the hood and upgrade my Wrangler.
Great web site and install videos.
These are gifts and I know that my grandsons will love the items. I have not seen them so I am hoping that everything is going to be find with them.
My son found the items we were looking for on Extreme Terrain
Guys, this is a site that I've followed for quite a long time. I've watched a ton of videos you guys create, and engage a lot with the user loaded pics. But you gotta re-evaluate a few things. Owning a Jeep Wrangler has been a dream of mine decades in the making, and I finally made that a reality in February when I took delivery of the custom 2022 Willys I built at the dealership the previous October. As with all Jeeps, the real fun is after purchase when you can customize and personalize the Jeep to really be your own. That's the phase I'm in right now.
I finally pulled the trigger on my first purchase with you guys, and before I could even get a tracking number I'm bombarded with "how'd we do" emails, "give us a review" emails, and an entire stream of marketing emails. It's simply too much.
First- I have no idea "how you did"... I haven't even received the product, I haven't checked the quality, I haven't used your customer service... all things that need to happen in order to tell me "how you did".
Second- the sheer number of marketing emails I've received in the past few days has been nothing short of deluge. I finally unsubscribed, and now you're lost a name in your customer file, and the ability to reach me to try and generate further sales and experiences. Please take a look at your post purchase flow... I can't be the only customer of yours experiencing this.
Lastly- my end of day rating could very well turn into a 5 star, but again, please reference the above to understand the context of why it is where it is today.
I honestly wish you all nothing but the best, and I'll continue to check in on your site from time to time, but for now my focus is just on receiving my order and going from there.
Many thanks.
This blends in great and doesn't look tacky. Very good at keeping the bugs off the windshield (bronco is terrible about that).
First time ordering, it's was fast and easy. Will leave an additional review after I receive my item on the shipping and condition of the product
Have what I want, and good reviews
I ordered this exhaust tip and it came very quick! The website is great to work with and offers a lot of great tacoma specific options!
I saw an ad on instagram and wanted to check it out! Found what I needed and used the easy. Heck out process to get my exhaust tip!
I bought a cover for the bed of my jeep Gladiator and had a little dent. Customer service went above and beyond to make thing right.
Great as usual! Shopped around first, but y'all had the product in stock and for a great price. Timely email updates and quick shipping too!
Thanks!
Gain trust and grow your business with customer reviews.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
I am so sorry to hear that.
I see we got you set up with a return.
Please reach out if you would like to discuss.
Amy
EXT 257