• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,363
Neutral
176
Negative
440

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user johnm9868
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

New front bumper and new top went on very easily. The ease of which I bought and received everything was a dream. Would so buy again.

Thumbnail of user jasonc2343
1 review
0 helpful votes
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December 29th, 2022
Verified purchase

Website makes everything so easy to find and match to your vehicle!
Can't wait to get all my stuff in!
Will be a life long customer!

Thumbnail of user laurieb820
1 review
0 helpful votes
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July 21st, 2023
Verified purchase

Still waiting on my order. Your website says one thing. Then you send emails stating something else. All I know is basically you took my $183.

Reason I chose this business:

They had what I wanted. Unfortunately couldn't find it any place else at the time.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am sorry to hear that.
I have reviewed your order and left you a voicemail.
If you have any questions, please let me know.

Amy
EXT 1257

Thumbnail of user mauricep145
1 review
0 helpful votes
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February 16th, 2024
Verified purchase

Talk to a specialist ask all the questions you need to know than if it fits your budget get it...

Reason I chose this business:

This was the only website I've known so far but yeah there's a lot of those out there...

Thumbnail of user danm837
2 reviews
0 helpful votes
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February 21st, 2024
Verified purchase
• Updated review

My order arrived quickly, it was very easy to install and I really love the look!

Reason I chose this business:

Past experience with company.

I was good
January 7th, 2024
Verified site experience
• Previous review
Reason I chose this business:

You had what I wanted at a good price. I've ordered from you before and was always pleased with the items.

Item was what I was looking for at a good price
August 30th, 2022
Verified site experience
• Previous review
Reason I chose this business:

I've ordered from Extreme Terrain before and was always pleased.

Thumbnail of user belai1
1 review
0 helpful votes
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February 20th, 2024
Verified purchase

The best company!
Fast shipping!
Very nice customer service!
5 stars

Thumbnail of user robertb9677
1 review
0 helpful votes
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February 20th, 2024
Verified purchase

Shipping great web site very great to navigate and placing orders

Reason I chose this business:

Friend referred

Thumbnail of user ginaa219
2 reviews
0 helpful votes
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December 19th, 2023
Verified purchase

Easy to navigate their website. Nice and high quality parts they carry. It's my go to Store to shop all goodies for my Tacoma.

Reason I chose this business:

Quality, fast delivery

Thumbnail of user christyf158
2 reviews
0 helpful votes
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August 28th, 2023
Verified purchase

Fit perfectly, no drilling required. Backing bolt welds broke but I just put on backing nuts and washers

Reason I chose this business:

Great reviews

Thumbnail of user robinn330
1 review
0 helpful votes
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August 19th, 2023
Verified purchase

Good quality and a nice fit. I highly recommend Extreme terrain and have bought from them several times.

Reason I chose this business:

I am a prior customer and they always have everything I need.

Thumbnail of user ryanj141
2 reviews
0 helpful votes
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August 2nd, 2023
Verified purchase

Product works exactly as described and fits my vehicle perfectly. Fair price and item arrived quickly. Would recommend.

Reason I chose this business:

Reliable Product and quick shipping

Thumbnail of user donaldc1286
1 review
0 helpful votes
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July 24th, 2023
Verified purchase

Zack was very helpful...simply put he was Awesome! ET sent the items quickly and they arrived on time.

Thumbnail of user davidj3788
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase

Fast and knowledgeable customer service. Wheels came delivered in mint condition with tires already mounted and balanced.

Reason I chose this business:

Customer service

Thumbnail of user charlesc3114
1 review
0 helpful votes
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September 14th, 2023
Verified purchase

I have had my Tacoma for about a month. The sales reps were very helpful. Merchandise arrived in a reasonable amount of time. Very Satisfied.

Reason I chose this business:

Was looking for upgrading my Tacoma.

Thumbnail of user georgeh1759
1 review
0 helpful votes
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June 16th, 2023
Verified purchase

Great shopping experience. Great selection, products are exactly as described, fast shipping. Will definitely be ordering here again!

Thumbnail of user demetriosl2
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

Very fast and reliable delivery of the ordered product. Thank you guys very much. It is greatly appreciated.

Reason I chose this business:

Price and availability of desired product.

Thumbnail of user joshual640
1 review
0 helpful votes
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November 29th, 2022
Verified purchase

Have a great selection and fast shipping! Killer deals everyday. Take advantage of the open box deals again!

Reason I chose this business:

Prior very happily satisfied customer! Kody is killin it!

Thumbnail of user bills2025
1 review
0 helpful votes
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November 29th, 2022
Verified purchase

Easy ordering quick delivery.
Although I like the parts I purchased, I'm surprised they are made in China.

Reason I chose this business:

My google search brought your web site up. Prices looked good so I used Extreme.

Thumbnail of user williamg2932
1 review
0 helpful votes
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May 30th, 2023
Verified purchase

Product arrived in timely manner...
Installed easily and worked as expected...
Sealed the soft top to the tailgate

Thumbnail of user byronk64
1 review
0 helpful votes
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May 27th, 2023
Verified purchase

Satisfying experience for the most although I did parts that did not fit but return was extremely easy

Thumbnail of user bills1813
1 review
0 helpful votes
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March 28th, 2022
Verified purchase

I ordered quickly online. Tracked the shipment on time. Unpacked and installed everything. Fit perfectly and looks great.

Thumbnail of user josemaris
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

Thank you for the easy transaction although the shipping took a little longer but otherwise
I can't complain

Thumbnail of user toddc700
1 review
0 helpful votes
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April 25th, 2023
Verified purchase

My experience in ordering parts for our Jeep was easy and seamless. Will definitely use in the future.

Thumbnail of user ryanr1072
1 review
0 helpful votes
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April 15th, 2023
Verified purchase

We received the products promptly and the videos to install were extremely helpful. Top notch on all facets.

Reason I chose this business:

Price and options

Thumbnail of user christopherw577
1 review
6 helpful votes
  • Send Message
February 21st, 2020

Item received was not true to description. Bait and switch pros. Save yourself some frustration and shop elsewhere.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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