• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,363
Neutral
177
Negative
440

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user kevinb2895
1 review
0 helpful votes
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October 13th, 2022
Verified purchase

Ordering from Extreme Terrain was simple, quick and easy. The parts arrived quickly and on time as promised.

Thumbnail of user larrys1456
1 review
0 helpful votes
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April 15th, 2022
Verified purchase

Great people to do business with. Extremely fast response and very helpful for what 8 was looking for.

Thumbnail of user steveb2881
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

Very user friendly although the cup holder discs do not actually fit in my jeeps cup holders unfortunately.

Reason I chose this business:

Easy to work with

Thumbnail of user susanr2522
2 reviews
0 helpful votes
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April 1st, 2023
Verified purchase

Quick and easy installation. Bought items as a birthday gift for my husband and he absolutely loved them

Reason I chose this business:

Liked the products and affordability

Thumbnail of user nanferg
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Very easy to use and quick shipping! Everything was great no damages to package, already installed on vehicle

Thumbnail of user jamelc17
1 review
0 helpful votes
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March 7th, 2023
Verified purchase

My eyes were wide open when the lights were finished. It looks so amazing thanks guys@ Extreme Terrain.

Reason I chose this business:

You guys have the best car materials!

Thumbnail of user gilberth79
1 review
0 helpful votes
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September 6th, 2022
Verified purchase

Very good response and delivery time. Have only had a great experience with Extreme Terrain. Sales and service.

Reason I chose this business:

Love the service and products on this website.

Thumbnail of user chado54
1 review
0 helpful votes
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April 8th, 2022
Verified purchase

I had Awesome experience with customer service. They were quick to respond and handled everything I needed professionally...

Thumbnail of user danielm3528
2 reviews
0 helpful votes
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January 22nd, 2023
Verified purchase

Great product at a great price. Shipped fast too.
FM reception much improved- Very happy with the antenna.

Reason I chose this business:

Shopping online- They had what I wanted at a great price point.

Thumbnail of user tyronej75
1 review
0 helpful votes
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February 14th, 2023
Verified purchase

I received right cover with wrong hardware and will take longer to get proper hardware than actual c

Thumbnail of user mannyv24
1 review
0 helpful votes
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August 13th, 2022
Verified purchase

Delivery was super fast and the product matched the description perfectly. Will be buying from Extreme Terrain again.

Reason I chose this business:

Found website on a Duck Duck Go search for Jeep trailer hitches.

Thumbnail of user bernieg46
1 review
0 helpful votes
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August 12th, 2022
Verified purchase

Product arrived on time and perfect condition in hefty box. Instructions were great and materials are very good.

Reason I chose this business:

Value and good reviews

Thumbnail of user billyc527
1 review
0 helpful votes
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January 9th, 2023
Verified purchase

It came when was supposed to, undamaged, good quality n easy install, n looks good,I'm a happy camper

Reason I chose this business:

Cause I like the name

Thumbnail of user adamm1429
1 review
0 helpful votes
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January 7th, 2023
Verified purchase

I have had a great experience buying from y'all. The reverse lights are almost as bright as headlights

Reason I chose this business:

Because I had to return a taillight and bought a different set from y’all

Thumbnail of user masonp65
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

Great business and very fast. Super impressed. Really enjoyed the website and different truck builds. Will shop again

Reason I chose this business:

The catalog I was sent for free

Thumbnail of user rayb637
1 review
0 helpful votes
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July 27th, 2022
Verified purchase

Great customer service! Fast shipment! Package arrived before the tracking number became effective so I could track shipment!

Reason I chose this business:

Have purchased from your company in the past and always pleased with product, price, and service.

Thumbnail of user alanh211
2 reviews
0 helpful votes
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June 30th, 2023
Verified purchase
• Updated review

Locating the part and checkout was easy. They arrived in good condition and appear to be high quality.

Reason I chose this business:

Chose Extreme Terrain based on previous business with them.

Found what I was looking for easily and checkout was...
April 6th, 2023
Verified site experience
• Previous review

Found what I was looking for easily and checkout was a breeze. Especially liked the free shipping and the anticipated prompt delivery.

Thumbnail of user melindaa180
1 review
0 helpful votes
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June 29th, 2023
Verified purchase

Love my Jeep steering wheel cover! Priced really well would recommend to anyone to shop at extreme terrain

Reason I chose this business:

Price and easy to use website

Thumbnail of user lesleyf103
1 review
0 helpful votes
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June 19th, 2023
Verified purchase

Bracket arrived and instructions even state it is the recommended item for the Midland MXTA24. However, the hole in the bracket is too large for the cable and I can't use it.

Reason I chose this business:

They offered the part.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am so sorry about that.
I reviewed your order and I do not see that
You have contacted us as of yet for assistance.
If you have any questions- please let us know.

Amy
EXT 1257

Thumbnail of user richardc4689
1 review
0 helpful votes
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December 5th, 2023
Verified purchase

Great selection of upgrades. Fast shipping. Great pricing. Knowledgeable tech support for all your questions.

Reason I chose this business:

Purchased from before

Thumbnail of user renet131
1 review
0 helpful votes
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December 18th, 2023
Verified purchase

I purchased a pair side steps for my Jeep. My order was lost. I'm waiting for my shipment, and after it arrives, I will not be using them again.

Reason I chose this business:

It doesn’t matter why I chose them

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am very sorry to hear that your side steps were lost.
I see that we have shipped your replacement already.
I have left you a voicemail.
Please let me know if you have any questions.

Amy
EXT 1257

Thumbnail of user sharonf1623
1 review
0 helpful votes
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October 15th, 2023
Verified purchase

I am happy with my purchase from Extreme Terrain. Loved free shipping and received my order quickly!

Thumbnail of user melissar2171
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

I searched for months an I reached out to Extreme Terrain and they helped me choose the perfect seat covers. I love them!

Reason I chose this business:

Awesome customer service

Thumbnail of user jonathanj585
1 review
0 helpful votes
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December 26th, 2023
Verified purchase

Great products, great prices, never dissatisfied I have used extreme terrain for years and plan to for may years to come

Reason I chose this business:

Found hard to find Jeep parts such as the 4 wheel drive cable bushings

Thumbnail of user andreap1030
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

Seat covers look good, I like the color. I'm waiting to clean seats before putting on the covers. Not sure how well they fit yet.

Sitejabber for Business

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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