• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,365
Neutral
177
Negative
440

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user whittenb
1 review
0 helpful votes
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March 3rd, 2023
Verified purchase

Never had an issue ordering from this company and its always fast shipping and great customer service

Reason I chose this business:

Best aftermarket parts catalog for jeeps

Thumbnail of user jeffb1939
1 review
0 helpful votes
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May 8th, 2022
Verified purchase

Always an amazing experience with Extreme Terrain! Fast, efficient and very knowledgeable staff. Amazing product! Thank you!

Service
Quality
Thumbnail of user bradlyh20
2 reviews
0 helpful votes
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February 23rd, 2023
Verified purchase
• Updated review

I contacted customer assistance about the product that I purchased. Ron G. Answered all of my questions.

Reason I chose this business:

Repeat customer, I know I can get quality parts at a fair price.

Easy ti find items
January 18th, 2023
Verified site experience
• Previous review

Easy ti find items. Great descriptions.

Reason I chose this business:

Competative pricing. Returning customer.

Easy to find items I am looking for
January 12th, 2023
Verified site experience
• Previous review

Easy to find items I am looking for. Plenty of description and technical data to make an informed decision on the right parts.

Reason I chose this business:

Price, Availibility and Reputation

Fast Easy
May 27th, 2022
Verified purchase
• Previous review

Fast and easy and in stock. Prompt delivery. Item exactly as described.

Reason I chose this business:

Good products ar fair prices. Items in stock!

Thumbnail of user heathert600
1 review
0 helpful votes
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May 6th, 2022
Verified purchase

Well built and priced easy install quick delivery. Always a pleasure doing business with a great company

Reason I chose this business:

Have order products before with no issues

Quality
Thumbnail of user jeffs2214
1 review
0 helpful votes
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May 6th, 2022
Verified purchase

Packages were shipped and received by carrier with in a day. Carrier held package for unknown reasons.

Reason I chose this business:

That is where I got my Jeep parts from.

Reason I chose this product:

By looks and price point.

Quality
Thumbnail of user johnh8135
1 review
0 helpful votes
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January 29th, 2023
Verified purchase

Delivery was incredibly quick. I got the product sooner than I expected. Definitely be back for more.

Thumbnail of user carrollp21
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

There is a good selection of products for just about any application. Good price and quick shipping.

Thumbnail of user robertb5239
2 reviews
0 helpful votes
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August 19th, 2023
Verified purchase

I wanted drilled and slotted brakes for my Bronco, found them quickly, and also ended up with a big wish list of other items!

Reason I chose this business:

Prices are good, products ship quickly

Thumbnail of user clarendag1
1 review
0 helpful votes
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January 30th, 2023
Verified purchase

Was nervous but online chat was awesome. Representative walked me through every step. Fast, friendly and professional.

Reason I chose this business:

My daughter got a jeep for graduation and my research paid off.

Thumbnail of user stephenc2202
1 review
0 helpful votes
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July 3rd, 2023
Verified purchase

Super easy to order and shipping was very quick. Easy installation in under an hour. My hood is rock solid now...bye bye hood flutter!

Reason I chose this business:

Who else would I use?

Thumbnail of user davidh9475
1 review
0 helpful votes
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December 9th, 2023
Verified purchase

Fast shipping easy to use website and plenty of updates and notifications on items bought and shipped. Great experience

Reason I chose this business:

Good price point on parts I wanted.

Thumbnail of user waynew663
1 review
0 helpful votes
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December 3rd, 2022
Verified purchase

Excellent response time for the order. I haven't had a chance to use the winch but installation was fairly simple and easy to do.

Reason I chose this business:

Quality products from an excellent company.

Thumbnail of user kathym2106
1 review
0 helpful votes
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June 2nd, 2023
Verified purchase

I just bought a jeep, and I am so excited about getting all the add ons from your company. You have everything. Thank you

Thumbnail of user carlog43
2 reviews
0 helpful votes
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November 14th, 2022
Verified purchase

Never disappointed. Easy exchange or refund and easy to deal with. Customer support is great and understanding. Product has always been on the money.

Thumbnail of user diegou7
2 reviews
0 helpful votes
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July 9th, 2022
Verified purchase

Initially shipment was going to take two weeks. Extreme terrain was able to get it delivered in 3! Appreciate the effort from their team

Reason I chose this business:

Good selection of Jeep products

Thumbnail of user felisc1
1 review
0 helpful votes
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October 20th, 2022
Verified purchase

The wire harnesses came with free spam e mails like a lot, I would use a dummy email if you don't want the clutter

Reason I chose this business:

Seen some reviews on YouTube

Thumbnail of user williamw3390
1 review
0 helpful votes
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October 16th, 2022
Verified purchase

Ordered shocks for 09 Tacoma on a Sunday night and they were at my door on Wednesday. I will definitely be a return customer.

Reason I chose this business:

Vehicle specific parts, and quality aftermarket upgrades.

Thumbnail of user frederica33
1 review
0 helpful votes
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April 7th, 2023
Verified purchase

I ordered a brake pad and rotor set for my 2014 Tacoma, and everything fit perfectly. Very happy with the products and fast shipping.

Reason I chose this business:

Just found you on a web search for 2014 Tacoma brakes.

Thumbnail of user bradh589
1 review
0 helpful votes
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October 12th, 2022
Verified purchase

Always a easy ordering and check out. I really like knowing what it looks like on my jeep to decide which way to go

Reason I chose this business:

Dependable! It's always going to be a perfect fit. High quality and look amazing

Thumbnail of user rayy138
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

I started chat and immediately got connected with a rep that added a crucial part to my order and verified fit. Great customer service.

Thumbnail of user dannya209
1 review
0 helpful votes
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June 18th, 2022
Verified purchase

So far so good. 1st order so i'll update later. Decent prices for the most part on some, not all products. But overall satisfied.

Reason I chose this business:

Needed good quality Jeep parts at a reasonable price. Been shopping around several sites, some parts they have, some they don't. Same with prices.

Thumbnail of user davidg4908
1 review
0 helpful votes
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June 15th, 2022
Verified purchase

The wheels I wanted at the best price in 3 days. A real surprise for the way shipping times are today. Job well done.

Thumbnail of user antonior540
1 review
0 helpful votes
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September 7th, 2022
Verified purchase

Received order within a week. No damages to the bumper or other components. Freight company was easy to work with to schedule delivery time.

Reason I chose this business:

Bumper I wanted was in stock.

Thumbnail of user jonathanv341
1 review
0 helpful votes
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January 24th, 2023
Verified purchase

Title says it all. I love how you can see the parts on other's builds to get an idea of how it looks installed.

Reason I chose this business:

Good deals, good reviews

Thumbnail of user jesusm317
1 review
0 helpful votes
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June 6th, 2022
Verified purchase

This is awesome better delivery time for this part, another website takes forever and with this guy's I received my parts in 5 days

Reason I chose this business:

I just looking for the best price and Extreme Terrain just nailed on my budget.

Sitejabber for Business

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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