• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,365
Neutral
177
Negative
440

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user tabithan37
1 review
0 helpful votes
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June 21st, 2023
Verified purchase

I had a great experience Benjamin P was a huge help very informative, great communication and super quick follow ups to all my questions.

Thumbnail of user stanleyc241
1 review
0 helpful votes
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June 19th, 2023
Verified purchase
• Updated review

Best price i have seen, so had to buy! Same item on Amazon $25 more plus had to pay shipping.
Still shipped third part...

Reason I chose this business:

Inventory and shipping

Easy transaction
May 31st, 2023
Verified site experience
• Previous review
Thumbnail of user bethb941
1 review
0 helpful votes
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June 18th, 2023
Verified purchase

My product came fast, it was exactly what was described. Will definitely be using this site again. Also, will recommend to family and friends.

Thumbnail of user robc653
2 reviews
0 helpful votes
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June 17th, 2023
Verified purchase

Fast and easy…arrived on time…no shipping damage….haven't installed yet but the dry fit looks correct….like the red color and quality

Reason I chose this business:

Needed some bushings

Thumbnail of user lonnyf7
1 review
0 helpful votes
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August 3rd, 2023
Verified purchase

Ordered some seats for my Jeep cj8 and they came on time and without any issues. Will be ordering from Extreme Terrain again!

Reason I chose this business:

Offered a lot more stuff for old school Cj’s than other companies.

Thumbnail of user moisesm98
1 review
0 helpful votes
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February 16th, 2024
Verified purchase

Great packing and fast shipping will be back to buy

Reason I chose this business:

Good prices and variety

Thumbnail of user chasityb45
1 review
0 helpful votes
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February 12th, 2024
Verified purchase

Ordered RC grab handles and foot pegs, fast shipping and happy with my order!

Reason I chose this business:

It is what popped up when I searched Jeep accessories.

Thumbnail of user ronaldl767
3 reviews
0 helpful votes
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December 14th, 2023
Verified purchase

Couldn't figure out why it would not add to cart. Finally figured it out, but a bit unusual way of doing things.

Reason I chose this business:

Catalogue sent to me.

Thumbnail of user carlosc1091
1 review
0 helpful votes
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August 7th, 2023
Verified purchase

Always a great experience with Extreme Terrain. Everything arrived in a timely manner and was intact. I couldn't have been more satisfied.

Reason I chose this business:

I’ve never had a bad experience ordering through Extreme Terrain.

Thumbnail of user rikyg
1 review
0 helpful votes
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June 30th, 2023
Verified purchase

Ordered the rear tailgate bar for my 02 TJ. Arrived on time, took just a half a jigawatt to install. Fit original L/R brackets. Perfect

Reason I chose this business:

Available
Price

Thumbnail of user chrism3287
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

You guys sent out a empty box good thing ups noticed it but I need the part now caint wait another week for it to come in

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257

Thumbnail of user rothp3
1 review
0 helpful votes
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November 8th, 2022
Verified purchase

Five stars for customer service, fast shipping, competitive pricing, and best of all exact brake rotors fit for my 2017 Toyota Tacoma SR5. Thank you.

Reason I chose this business:

Competitive prices and easy ordering.

Thumbnail of user scottl1260
2 reviews
0 helpful votes
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September 21st, 2022
Verified purchase

Decent product, but wasn't 100% as described. There were no options to choose from, so not sure why I got a different product than was advertised.

Reason I chose this business:

They had the product I was looking for.

Thumbnail of user matthewk1145
1 review
0 helpful votes
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October 19th, 2022
Verified purchase

Very nice. Customer service was a big help. Shipping was fast and I've been able to since get my build timeline back on track. Thanks guys

Reason I chose this business:

I’ve been using you guys for years and so has the rest of my family

Thumbnail of user jamesr61
2 reviews
5 helpful votes
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April 11th, 2023
Verified purchase

Extreme terrain was easy to buy from I have purchased here before knowledgeable sales staff Eagar to assist you in your jeep parts and opinions

Reason I chose this business:

Extreme terrain always has products in stock when I order parts for my 05 jeep wrangler Rubicon unlimited and has some instructional viedos on YouTube I have purchased here many times my 05 lj is the last of the real all metal body except for fender flares nothing like a bullet proof 4.0 inline 6 no bells no whistles is what real jeeps are made of hoorah

Thumbnail of user dominico47
1 review
0 helpful votes
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April 10th, 2023
Verified purchase

The experience was good, except signing up for the mailings they sent me 3-4 emails per day which I had to quickly unsub from.

Reason I chose this business:

You tube reviews for products

Thumbnail of user amyd1475
Amy D. – Extreme Terrain Rep

Thank you for your review. If you have any questions or would like to discuss- please feel free to reach out.
I hope to hear from you soon.
Amy
EXT 257

Thumbnail of user michaelh3866
3 reviews
0 helpful votes
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May 11th, 2022
Verified purchase

Y'all always been good, thanks I'll order more when get rid of JOE BIDEN but for now I think I'm done ordering stuff, I'm not helping his economy! FJB!

Quality
Thumbnail of user donovanp31
1 review
0 helpful votes
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February 16th, 2023
Verified purchase

First time Jeep owner. I'm very happy with the quality of products I received from Extreme. Fast shipments and delivery, I couldn't ask for better.

Reason I chose this business:

I chose E.T. Because of the many options of products to choose from. Pictures of those products on customers Jeep's is a big plus as well.

Thumbnail of user joem2838
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

Yall make it very easy to shop for parts. The site tells if it fits my year, Jeep. And product came in earlier than expected.

Reason I chose this business:

I've used yall before

Thumbnail of user rickr887
1 review
0 helpful votes
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August 21st, 2022
Verified purchase

Ordered my teraflex 2-1/2 inch lift and now starting to add all the goodies. Look forward to doing a lot of business with you

Thumbnail of user michaels9186
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

I bought teraflex shocks #J******* Advertised INSTOCK will recieve in3-10 days, now after taking my money that they wont ship till est. 8/11/22 WHAT! Thats INSTOCK? The other steering damper kit I bought, came in 2days. BAD BUSINESS! If NOT corrected, Last time I purchase from Extreme Terrain! MAD Restoman

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you so much for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.

Amy
Ext 257

Thumbnail of user mistyb261
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

My order came I'm exactly when they said it would. I haven't been abke to open it yet since it's a birthday present.

Reason I chose this business:

Great customer reviews

Thumbnail of user dustinl160
1 review
0 helpful votes
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January 30th, 2023
Verified purchase

Everything was great except packaging was destroyed during shipping and axle shafts were sticking out of box luckily the splines didn't get damaged

Reason I chose this business:

Seemed like best bang for the buck!

Thumbnail of user jeanettel240
1 review
0 helpful votes
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November 8th, 2023
Verified purchase

Andrew H. Was so helpful! I would've ordered the wrong tires and wheels without him. He was very patient and extremely knowledgeable!

Thumbnail of user loism334
1 review
0 helpful votes
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November 9th, 2022
Verified purchase

I ordered a gift card for my son to order accessories for his new Bronco. Was pleased with how fast it came!

Reason I chose this business:

Daughter in law recommended it

Sitejabber for Business

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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