• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,365
Neutral
177
Negative
440

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user brucel749
1 review
0 helpful votes
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July 26th, 2023
Verified purchase

I ordered a headlight and fog light upgrade for my Jeep JK. It arrived early in great shape and fit perfectly.

Reason I chose this business:

Large selection of products and decent prices.

Thumbnail of user richardn1579
1 review
0 helpful votes
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December 13th, 2023
Verified purchase

I ordered my Flow master full exhaust kit and it was awesome easy to install and sounds great and looks great on my Tacoma.

Reason I chose this business:

Good variety of exhausts.

Thumbnail of user michaelg4883
1 review
0 helpful votes
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August 19th, 2022
Verified purchase

I paid $6.99 for overnight shipping expecting my part to be delivered by the 19th. Now expected delivery is the 21st.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for speaking with me, if you need anything else - please let me know.

Amy
257

Thumbnail of user keithc880
1 review
0 helpful votes
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November 28th, 2022
Verified purchase

Everything went fine. There was a backordered part but one of your customer service agents called me and was fantastic help.

Reason I chose this business:

Customer originally purchased these bumpers for you and was in an accident which required replacement of the bumpers.

Thumbnail of user tarraj3
1 review
0 helpful votes
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November 5th, 2023
Verified purchase

Item showed up 1 day early and was in good condition! I am so happy I made this purchase! Covers up the radiator and looks more appealing

Reason I chose this business:

Heard good things about extreme terrain

Thumbnail of user josephg1932
1 review
0 helpful votes
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November 8th, 2022
Verified purchase

Limited instruction but was able to install. DRL were the tricky part but a "T" splice would work in most applications.

Reason I chose this business:

First time using and was pleased with the results and shipment quality.

Thumbnail of user devinp82
1 review
0 helpful votes
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October 3rd, 2022
Verified purchase

Great pricing, ultra fast free shipping. TPMS sensors came separately and customer service was fast helping us track where they were

Thumbnail of user ronaldh1543
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Called and spoke to the person and he got me the correct parts I needed and sent them in a timely manner, very satisfied.

Reason I chose this business:

They seem to have everything I needed.

Thumbnail of user kristib262
1 review
0 helpful votes
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December 19th, 2022
Verified purchase

Fast shipping! Everything went perfect. I couldn't wait to receive this in the mail and it was exactly what I wanted

Reason I chose this business:

It was cheaper than the same thing I was gonna order from Etsy

Thumbnail of user dillardh21
1 review
0 helpful votes
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July 2nd, 2023
Verified purchase

Ordered my package on a Friday and got to my place the next Thursday it was actually expected to be at my place on Friday so it got here a day extra allowing me to get work done on my Jeep sooner.

Reason I chose this business:

I chose extreme terrain cause they have a majority of brands for Jeeps.

Thumbnail of user josephl2219
2 reviews
0 helpful votes
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August 4th, 2023
Verified purchase

A little disappointed it didn't fit right I had to cut around the rear view mirror mount on the windshield because it was not an exact fit as stated.

Reason I chose this business:

Regular customer

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am so sorry to hear that.
If you have any questions about your item-
Please feel free to reach out to our customer service.
We are happy to help.

Amy
EXT 1257

Thumbnail of user daleh498
2 reviews
0 helpful votes
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December 2nd, 2022
Verified purchase

Fast shipping but the part don't fit. Web sight has the wrong info. Kind of a hassle to box up and take it to a FedEx drop off place

Reason I chose this business:

Thought it was a good price to bad it don’t fit

Thumbnail of user christopheru146
1 review
0 helpful votes
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February 13th, 2023
Verified purchase

Bought 4 new rims for my jeep. Got a set for 680 dollars beautiful clean deep dish chrome. And I got them at my house the very next day!

Reason I chose this business:

Just saw them on the web

Thumbnail of user jeffreyc1558
1 review
0 helpful votes
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December 18th, 2023
Verified purchase

Had everything I was looking for at a good price and looks like shipping is faster than other companies I've went through

Reason I chose this business:

Had a good selection and accepted affirm financing

Thumbnail of user rhondah706
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

All items were delivered on time. Am very pleased with all products. Would suggest better instal instructions for running boads.

Reason I chose this business:

Best prices

Thumbnail of user georged1298
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Part was on backorder for months. Ordered it as soon as back in stock. Arrived 3 days later. Look fantastic.

Reason I chose this business:

Only place besides manufacturer to have part. Cheaper than manufacturer.

Thumbnail of user robertj2500
1 review
0 helpful votes
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October 17th, 2022
Verified purchase

Easy peasy. Grill inserts an economical way to protect my radiator and spruce up the look of the front end

Reason I chose this business:

Used before. Easy. Good prices. Fit guaranteed

Thumbnail of user delc41
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

Great products and very user friendly website. I have always enjoyed using extreme terrain

Thumbnail of user ronnyc42
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

I got everything on time and like should be, exactly what I ordered..

Thumbnail of user vinces143
1 review
0 helpful votes
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March 9th, 2023
Verified purchase

You gaave me the wrong part! I just want to return it and not jump through hoops and answer questions

Thumbnail of user larryc1238
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

Ordered preformed mud flaps and iarmor running boards. Delivery was very quick and items fit to vehicle with no issues.

Thumbnail of user jamesa3555
1 review
0 helpful votes
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November 17th, 2023
Verified purchase

I ordered the products and they came super quick and we were completely satisfied. I would definitely order from them again in the future!
Thank You

Reason I chose this business:

Liked the price and shipping date.

Thumbnail of user melissad1848
2 reviews
0 helpful votes
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July 22nd, 2022
Verified purchase

Ordered the matts that fit my 2015 Jeep flooring. They fit perfectly and popped right in! Could not be happier.

Reason I chose this business:

I read the reviews of my product and watched the videos by Extreme Terrain. Very helpful and knowledgeable.

Thumbnail of user rossk158
1 review
0 helpful votes
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July 17th, 2023
Verified purchase

As I'm sure I'll be happy with the product the checkout process wouldn't allow me to use my account credit

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for your feedback!
If you have questions about your available credit or
Would like assistance applying the credit when placing an order-
Our customer service is happy to help.

Please let me know if you have any questions.

Amy
EXT 1257

Thumbnail of user galens41
1 review
0 helpful votes
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September 28th, 2023
Verified purchase

Found the new air intake I wanted quickly thanks to the site's fitment guide, and it fit perfectly for an aftermarket intake system.

Reason I chose this business:

After some online searches for general parts that would fit my tacoma, extreme terrain came up repeatedly with exact fits and good reviews so I decided to give them a try

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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