• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

Write a Review

Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,371
Neutral
177
Negative
440

Instant Feedback

40,733 reviews

119
See all photos
How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user charlest1412
1 review
0 helpful votes
  • Send Message
May 24th, 2023
Verified purchase

As always you guys have the best products at a great price. And, you ship super fast. Thank you for being rock stars!

Reason I chose this business:

Because they have everything you could ever need for your Jeep or Truck at a great price. And, they have the best customer service, if you have any questions or concerns.

Thumbnail of user josephw1927
1 review
0 helpful votes
  • Send Message
May 2nd, 2023
Verified purchase

The site has plenty of options with most of them having customer pictures/reviews and its easy to navigate and find what you want

Reason I chose this business:

People on facebook recommended it

Thumbnail of user josephl2368
1 review
0 helpful votes
  • Send Message
November 6th, 2023
Verified purchase

It was as advertised. Make sure not to tighten up the brackets all the way so that you can do final adjustments to seat the rail

Thumbnail of user kellyg1397
1 review
0 helpful votes
  • Send Message
February 13th, 2024
Verified purchase

Cool o awesome. Please send me a new parts catalog. Please send me a new parts catalog

Thumbnail of user jang381
2 reviews
0 helpful votes
  • Send Message
August 20th, 2023
Verified purchase

Bars came quickly. My husband and son out them on. They said it took literally 15 minutes to put them on. They look fantastic. Exactly what I wanted.

Reason I chose this business:

You had the exact bars I was wanting and the price was great!

Thumbnail of user briannec26
1 review
0 helpful votes
  • Send Message
August 19th, 2022
Verified purchase

My experience was okay, but the package I ordered came two days late and the box was fairly ruined when it showed up.

Reason I chose this business:

I usually have a very good experience with ET, this has been the only one that wasn’t 100%

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am so sorry to hear about your experience.
Please feel free to reach out to discuss your feedback.
I hope to hear from you soon.

Amy
Ext 257

Thumbnail of user josephg2159
2 reviews
0 helpful votes
  • Send Message
April 22nd, 2023
Verified purchase

I needed a set of trail side view mirrors and your website made it easy for me to select the pair I needed

Reason I chose this business:

The ease of finding what you need as well as the variety of selections your site offers

Thumbnail of user tonyb1148
1 review
0 helpful votes
  • Send Message
July 5th, 2022
Verified purchase

Our wheel cover is what we expected. It feels made from a heavy material and looks like it will last a long time.

Thumbnail of user fenkella
1 review
0 helpful votes
  • Send Message
April 10th, 2023
Verified purchase

They carry a wide range of parts which made easy an accessible to locate what I needed. Easy to order reasonable delivery time.

Reason I chose this business:

Wide range of parts

Thumbnail of user rochellek53
1 review
0 helpful votes
  • Send Message
June 27th, 2022
Verified purchase

Quick and efficient. Originally I didn't think I would get my order for a few weeks but it was in within a week.

Reason I chose this business:

Good prices and I was able to pay with affirm

Thumbnail of user georgeg1586
1 review
0 helpful votes
  • Send Message
March 19th, 2023
Verified purchase

Extreme Terrain has a better variety of makes and models of tail lights to choose from, compared to the other websites I visited.

Thumbnail of user jamesw3927
2 reviews
0 helpful votes
  • Send Message
January 16th, 2023
Verified purchase

It was perfect! Extreme Terrain delivered exactly what was pictured and condition of product was in even better than the description. Thank you

Reason I chose this business:

Extreme Terrain is usually my first place to look. I also go over other places as well but 95% of the time I find myself back at Extreme Terrain to make final purchase.

Thumbnail of user rolandoc59
1 review
0 helpful votes
  • Send Message
June 3rd, 2022
Verified purchase

The installation was incredibly easy and they look incredible no complaints on my end the price point was also great to work with

Thumbnail of user germanz11
1 review
0 helpful votes
  • Send Message
January 13th, 2023
Verified purchase

Fast shipping but little bit expensive to Hawaii.
The bumper is really strong and well made and super easy to install.
Looks sick!

Thumbnail of user dianeb2589
1 review
0 helpful votes
  • Send Message
January 23rd, 2023
Verified purchase

Boxes were a little beat up upon arrival, as well as not all 5 wheels not being delivered together. Otherwise it was fine.

Reason I chose this business:

Previous customer.

Thumbnail of user ericc2312
1 review
0 helpful votes
  • Send Message
February 10th, 2024
Verified purchase

Great! Happy they had what I was looking for! Thanks for the service

Reason I chose this business:

Convenient! Needed an upgrade to my exhaust system!

Thumbnail of user jairor35
1 review
0 helpful votes
  • Send Message
February 14th, 2024
Verified purchase

I like the speed of delivery even when it was delivered in several batches.

Reason I chose this business:

Good selection of parts

Thumbnail of user anthonyg2272
1 review
0 helpful votes
  • Send Message
February 14th, 2024
Verified purchase

Happy with everything. Good product arrived fast easy to use website

Thumbnail of user roberte2476
1 review
0 helpful votes
  • Send Message
February 13th, 2024
Verified purchase

Item arrived early, great packaging. Not installed yet but everything seems to be as described

Thumbnail of user davidb7604
2 reviews
0 helpful votes
  • Send Message
June 12th, 2022
Verified purchase

Oracle LED headlights are Outstanding quality and were shipped and received within 3 days as promised. Good Job

Thumbnail of user danielk1871
1 review
0 helpful votes
  • Send Message
July 22nd, 2023
Verified purchase

The product I ordered was fine my wife however didn't like it so I had to return it.
I'm still waiting for a credit on my PayPal account,

Reason I chose this business:

The ease of placing an order and Item’s availability.

Thumbnail of user kurtzf
1 review
0 helpful votes
  • Send Message
July 21st, 2023
Verified purchase

I was on the fence about buying this, but I'm so glad I did. Covers all the scratches and looks incredible. Perfect fit. Like it was custom made.

Thumbnail of user kimw1467
1 review
0 helpful votes
  • Send Message
July 10th, 2023
Verified purchase

Ordering my seat covers was simple and easy to put on my Jeep. My husband loves them so much he wants me to order some for his truck.

Reason I chose this business:

Look like Extreme Terrain had lots of stuff for Jeep lovers

Thumbnail of user brianm3139
1 review
0 helpful votes
  • Send Message
July 5th, 2022
Verified purchase

Extremely easy to install, my daughter installed one side on her own. Improved the look of the Jeep, and made it easier for my wife to climb in.

Thumbnail of user joans888
1 review
0 helpful votes
  • Send Message
April 12th, 2022
Verified purchase

It was easy at my age... I love sunsets too... I'm not too sure about computers but I figured it out with your help, thank you lol JCS

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

How do I know I can trust these reviews about Extreme Terrain?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Extreme Terrain?