• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

Write a Review

Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,372
Neutral
177
Negative
440

Instant Feedback

40,733 reviews

119
See all photos
How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user alonzoa23
1 review
0 helpful votes
  • Send Message
December 26th, 2022
Verified purchase

Extreme Terrain has always provided good service never had any problems and the product never damage.

Reason I chose this business:

Very easy never had any problems

Thumbnail of user louiss637
1 review
0 helpful votes
  • Send Message
November 15th, 2023
Verified purchase

Excellent staff and products. They make it quick and efficient to order and receive items.
Problems are resolved right away.

Thumbnail of user humbertop29
2 reviews
0 helpful votes
  • Send Message
February 11th, 2023
Verified purchase
• Updated review

Teraflex third light ext to complement RC HD bumper and tire carrier bought from ET. Order hasn't been confirmed nor have I received my tracking number.

Reason I chose this business:

I bought the RC HD bumper and spare carrier from ET.

Very fluid, but I will need urgently a tracking number
January 5th, 2023
Verified site experience
• Previous review
Thumbnail of user davidk4314
1 review
0 helpful votes
  • Send Message
July 18th, 2023
Verified purchase

Jon couldn't have been more helpful. Much appreciated.
Package arrived quickly and the install went smoothly. Thanks much.

Thumbnail of user badera60
2 reviews
0 helpful votes
  • Send Message
July 11th, 2022
Verified purchase

I like surfing and finding mods for my jeep through extremeterrain.com. It is one of my favorite websites.

Thumbnail of user matthewd1381
1 review
0 helpful votes
  • Send Message
November 9th, 2023
Verified purchase

Ordering was easy and part was exactly as displayed. Liked that you could see the part on other customers and what it would look like.

Reason I chose this business:

Tried another site and it was a nightmare. Looked on line and found Extreme and gave it a try. Will be using Extreme from now on.

Thumbnail of user scottg1471
2 reviews
0 helpful votes
  • Send Message
June 3rd, 2022
Verified purchase

Great parts, super price! Fast shipping! Ordered leaf springs, got them in 3days free shipping! Can't beat that!

Reason I chose this business:

Great company!

Thumbnail of user eikoh1
1 review
0 helpful votes
  • Send Message
July 27th, 2022
Verified purchase

Delivery was as ecpected. On time, no damage. Installation was easy enough :D I'll recommend to others :)

Reason I chose this business:

Variety of Jeep parts in reasonable pricing :)

Thumbnail of user dustinh454
1 review
0 helpful votes
  • Send Message
February 12th, 2024
Verified purchase

Vary nice seat covers that fit too the seat vary well and looks good. Is well worth the price.

Thumbnail of user clintl70
1 review
0 helpful votes
  • Send Message
January 30th, 2023
Verified purchase

EVERYTHING WORKED OUT GREAT AND I LOVE THE WAY MY JEEP LOOKS THE ONLY ISSUE I HAVE IS THE REAR SHOCKS ARE PRETTY STIFF SO ITS A LITTLE RUFFER RIDE NOW

Thumbnail of user bryana565
1 review
0 helpful votes
  • Send Message
December 6th, 2023
Verified purchase

Definitely worked as advertised! Very happy how it helped with my jeep drifting and changing lanes by itself.

Thumbnail of user ajr65
1 review
0 helpful votes
  • Send Message
November 15th, 2023
Verified purchase
• Updated review

Recurring customer and will continue to use. I love extreme terrain, their options along with the prices. I also love the open box deals.

Reason I chose this business:

They are the only ones I know of with such a wide variety of Tacoma and 4Runner parts.

You guys make it easy!
February 17th, 2023
Verified site experience
• Previous review
Reason I chose this business:

The best shop for Tacoma accessories, cant wait to come back for my lift when I get the money. Will forever use you guys, being 18 and just starting to mod my vehicle with the money I make from my job.

Thumbnail of user robertb9319
1 review
0 helpful votes
  • Send Message
December 3rd, 2023
Verified purchase

The fenders and inner fenders. Was to my house on time and in good shape. All of my order was in perfect shape.

Thumbnail of user patrickg1176
1 review
0 helpful votes
  • Send Message
December 11th, 2023
Verified purchase

Product still has not been delivered. Delivery date was suppose to be dec 1. First time buying from extreme terrain

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am so sorry to hear that.
I see that you have contacted our customer service and have been assisted.
I have left you a voicemail.
Please let me know if you have any questions.

Amy
EXT 1257

Thumbnail of user erins1006
1 review
0 helpful votes
  • Send Message
February 12th, 2024
Verified purchase

Kit arrived in less than a week, packaging fully intact.

Thumbnail of user andrewr2093
1 review
0 helpful votes
  • Send Message
February 11th, 2024
Verified purchase

Worked perfect for 2013 Tacoma. Easy installation. Minimal tools required.

Thumbnail of user williamj2395
2 reviews
0 helpful votes
  • Send Message
February 11th, 2024
Verified purchase

Quick and easy, great products. Wish I had a bigger budget.

Reason I chose this business:

Lots of choices.

Thumbnail of user markl2728
1 review
0 helpful votes
  • Send Message
October 31st, 2022
Verified purchase

After several weeks of trying to contact Extreme Terrain through the website question submittal port, and trying to contact MorRyde through their email link (which did not work) I ordered the passenger side mount (MORryde Rotopax Side Mount; Passenger Side (18-22 Jeep Wrangler JL
Item #: J*******-JL). Both company's websites showed the same photo of the driver and passenger side mount, and I was trying to clarify the difference. What I received was a driver side mount.

Reason I chose this business:

Past experience with purchases from Extreme Terrain and the maunfacturer's recommendation.

Thumbnail of user johnm13890
1 review
0 helpful votes
  • Send Message
February 10th, 2024
Verified purchase

Great experience. My bumper was delivered a day early and was perfect.

Thumbnail of user jamesf2804
2 reviews
0 helpful votes
  • Send Message
December 12th, 2023
Verified purchase

Great wheel sales, hard to find wheel spacers for my tundra, ridiculous ammount of parts and accessories for mt tj

Reason I chose this business:

Diverse product line

Thumbnail of user brieanng
1 review
0 helpful votes
  • Send Message
August 31st, 2023
Verified purchase

Ordering my side steps was easy as was checkout. The steps look good, I havent had a chance to attach them yet.

Reason I chose this business:

Had the steps I liked best

Thumbnail of user shawnd546
1 review
0 helpful votes
  • Send Message
November 24th, 2023
Verified purchase

The experience was like the title says fast and easy to use. This is my go to place for what I need for my jeep

Thumbnail of user evanp151
1 review
0 helpful votes
  • Send Message
July 21st, 2022
Verified purchase

Shipping took longer than what I was originally told. But the product itself worked like a charm & was a great ad-on to my JK!

Reason I chose this business:

They had the part I needed at the lowest cost I could find

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I'm so sorry to hear about your experience!

I have tried to reach out to you so that I can help.
Please contact me if you would like to discuss.
I hope to hear from you soon.

Amy
Ext 257

Thumbnail of user russellv172
1 review
0 helpful votes
  • Send Message
December 4th, 2023
Verified purchase

My headlights came in timely. Was easy to install and work as expected. I recommend Extreme Terrain.

Reason I chose this business:

It's less expensive than ordering from my mechanic, especially when I can do small projects.

Thumbnail of user johnf4047
2 reviews
0 helpful votes
  • Send Message
April 21st, 2022
Verified purchase

Extreme Terrain has a very good selection of Bed covers for Jeeps. I like the one I put on my Jeep Gladiator, looks and fits perfectly.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

How do I know I can trust these reviews about Extreme Terrain?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Extreme Terrain?