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Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 days
40,733 reviews
I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely
My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer
I had a question about running boards for my bronco and the gentleman I spoke to was helpful and polite. I ordered my item and it arrived within a few days. Great site, will order from them again.
Tech. Support is very good. I don't know anymore to say. I hope you're having a wonderful day and everything is going good.
My ordered from there before seems to be OK even though they're a third party.
During my shopping for a truck accessory, a figment issue came up. Their customer service via chat was very responsive and helpful. Based on my experience, I will continue to shop here.
Its nicely made and works great! I highly recommend it to anyone to improve the look of your vehicle.
I like the site and the deign and everything they offer.
Where is my package that is over a week late? No Email to track package. I guess I will have to try and call a 800 number nobody answers.
First time and last time.
Quality Products, my only issue on this order was supposed to be delivered one day and was actually one day later than stated at time of shipping.
Purchased Jeep Items in the past
I have had 2 orders with you, both for door straps for a 1997 Wrangler. The first order included the hardware. The hardware fit, but the straps were way too long. The web-page system that checks for the correct part for the year and model said it was the right one. The hardware was lighter gauge metal than the original. The second order was just for the straps since the others wouldn't work. These had a "SteinJaeger" logo on them. I didn't care about the logo, but it turns out the logo was just a piece of rubber like plastic glued on the strap which immediately came loose once the door was closed and strap was doubled up. Lucky it was not an American flag or I would have been really furious.
I could forgive the part mis-match of the parts, if it weren't for the additional factor that the parts were low quality, no doubt imported, reproductions, not worthy of being put on an American made Jeep. Why don't you pay what it takes to get good stuff made in USA, or at least in North America, and market it as such. I would gladly pay more for Made in USA, than the junk you sent me.
It was ask painless as it could by till the wife finds out. Got a call to make sure I ordered the right part, love that they double check to make sure for you. That's what set them apart from the rest.
I would like my part. To wait for up to 5 days for someone to call me for a replacement part that was not placed in the order is BS. I need the part
I bought open box - it was missing a screw and a bolt. I was instructed to find the measurements ACE hardware - which I did.
Great product for a great price.
Very easy install, I like the look of these, it changed the look my of magnetic silver off road. 10/10 I would highly recommend!
Getting the part that I needed was extremely easy! I had ordered through a different company, but the communication was not up to par and the delivery was slow! I got my order three days before it was set to arrive!
Was a little disappointed the way it is welded looks like it was a new person that did it could have been cleaned up better then what it is
I thought Extreme Terrain was a good one to go through but wish I would have shopped around before paying that much for bad welding job
Great price and fast shipping! I found this site through google searching the best price around and found it here.
Had the part I needed, was easy to order and delivery was quick, unfortunately the part didn't function as required so it had to be returned.
Came up during internet search
•••see above•••
Have what you need when you need it! With huge verity so you can compare and see what fits YOUR needs and not just whats popular.
Always give a look here first!
Easy to order online but getting too many emails from their site. I want only emails that pertain to my order.
Fits like a glove, this cover was a super easy install 10/10. Super smooth look like it was manufactured for my jeep.
Had an account and they had a decent selection with good prices and information to go with product
I paid for 2 day shipping and got it 5 days later! So I believe that I should get the money back for the 2 day shipping cost.
Ordered a 3.07 rear ring and pinion and install kit. Everything fit perfectly and the install went great!
Easily found the parts I needed at a reasonable price.
Easy install, takes about an hour to hour and half to install both sides. Everything matched up good.
Always have quality products. Great customer service.
Wasted a week waiting on a bumper that was lost. I was offered nothing and not offered a refund. Terrible business
Gain trust and grow your business with customer reviews.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
Hey Scott, we completely agree with you! Although we did hold up our end of the deal and shipped this right away... It looks like there was a FEDEX delay that did not get that item to you in the 2 business days we promised. I have went ahead and refunded your shipping costs. Thank you and sorry again!